Paxfobiscum

Best you post this in the GLS or GLS63 thread so that other GLS owners will know your story.
It is also not related to the tech taking the car home overnight for testing.
Just sayin.

rob.anderson

Not sure how this post got here...I was replying to a post in the GLS section. Sorry

CaliBenzDriver

23 years...
Are you familiar with the definition of Insanity ???
It's "keep doing the same thing and expect different results".
✌️

Adi-Benz

That's why you buy CPO lol!

- issues sorted- less depreciation remaining- cheaper- can extend warranty- low mileage use
/Solved

Andy12

The car should not leave dealership for night!!! It’s just a free ride home and back to work for them. If they say otherwise it’s BS!!!

Andy12

why? Because for them is a free ride back home and getting back to work!!! This practice is outrageous!!!

Andy12

When I left my car for a service and before I got the loaner they took my driver license, Insurirance card and credit card. Plus there are a few restrictions about using the loaner car. They are secure. Taking my car for “overnight test drive “ is simply a scam!!! MB employees getting a free ride and keeping the car for a night!! With no expenses or responsibilities for them!!! Yes, if they brake it the dealership takes responsibility but you don’t have a new car anymore!!!! Everything should be done in dealership working hours. No joy rides!!!! Just think, when you ask for a test drive how far they let you go?! Are they giving you a key and say enjoy and bring it back in the morning?! There is a person next to you telling you where to go, very short ride. Do not fall for their BS anymore. This is your car and you should be treated with respect. No more free rides!!!!

rapidoxidation

Best first posts ever.

DFWdude

Sometimes, resetting a code(s) after a repair takes several miles of driving (40-50+ miles). So, in some situations, the dealer will ask to keep the car overnight and let a tech (or manager) drive it.

I'd rather my car be driven by a tech on his/her known route home and back, than driven in random loops around the dealership during the work day when there is more traffic, temptation to stop for burgers, etc..

Let the dealership do its job.

4000

pierrejoliat

I usually schedule dealer services to coincide with a trip, I'm mostly retired now, but my '07 S550 ran 128k in five years and was serviced at many dealers all over the country, Nothing like going in for service then driving the loaner 600 miles! I also give my keys to valets all the time, restaurants clubs, etc. life's too short to worry about these things, going to need my car for a week, OK, I'll take the wife to the beach in the loaner, I'll Bet I've driven loaners 15k miles!

Max_1

Looks like you have very nice dealer loaner program. This does not work with my local one. Last time (pre-pandemic) I had a loaner there were restrictions: not leaving the state and no more than 100mi per day. So taking loaner on trip for me.

Max

Andy12

You are totally missing the point. I don’t mind to take the car for test drive. Just do it during dealership working hours. I just do not like someone taking my car after work for a free trip back home. I like to know if you would be happy after finding that the club/restaurants/valets etc employees took your car for their pleasure through whole night? If you don’t mind you should live it in Home Depot open with the keys inside and welcome everyone who wants to take a ride.

Faast

The problem could be intermittent and going on an extended drive during the working hours might not be economical for the dealership unless you pay the tech salary for missing what ever time the test drive might take.
since they are asking you the permission, I would think it should be fine.
The last thing they want to do is for you to keep bringing the car back for an intermittent issue.

Andy12

The problem with my car is not intermittent. It’s simple, obvious and addressed by the car system every time I start the engine. It’s on warranty so it is the dealer’s job to pay their employees! Are you the dealer? I am asking because you are turning this conversation in every angle just to justify that overnight test drive.

Andy12

I just got the loaner and same restrictions applied: not leaving the state and no more than 100 miles a day. Also, if you not return it in 12 hours from the time they call you that your car is ready you will pay $75/day late fee. The guy with sweet deal for the loaner is laying or he is MB dealer.

DFWdude

See my earlier post #34. I know from personal experience that dealers will ask to keep (and drive) your car overnight to check that repairs have cleared codes before they return it to you.

If you don't trust the dealership to keep your car overnight (parked outside on a lot exposed to the elements -- or better -- inside a manager's home garage)... then you should not expect the dealership to trust you with an overnight loaner for you to "joy-ride" overnight or for days on end while yours is in the shop.

IMO, you take this position too personally. It's just a car... an implement or tool for you to use temporarily. Even if you ordered the car built as new, you choose to forget the DOZENS of strangers who drive "your" car before you ever see it... factory workers in Germany, truck drivers who stuff "your" car on a trailer or railcar (or both), or those who load it on a ship, or unload it at the US point of entry, the POE people who prep the car before loading on yet more trucks or railcars. If you didn't order the car, and buy it off the dealer lot, several customers have test driven "your" car before you bought it, and if you bought it off-lease, or CPO, you trust that previous owners took good care of "your" car for 2-3 years before you bought it.

Again, it's just a car, not your personal Taj Mahal.

pierrejoliat

Yes, my main hometown dealer is family owned and sells Volvo's also. They buy their rentals, so it is not through Enterprise or a rental company. I have also bought cars there for almost three decades now, but I don't believe that has much to do with this. Sometimes the owner or his son gives me his demo to drive as well. Maybe it is "Who you know" so I won't mention sometimes they pick it up at my house, leave their car and bring it back when its finished.

Faast

Is this not an old thread that just got bumped?
Some times problems can not be duplicated in 10 minutes drive and might need a longer drive or their might be other reasons that we might not know. Anyway, you are talking as if you are a mechanic and you know for sure, the car doesn't need that extended drive... if I was the dealer and you came in with that attitude, I will not service your car, period.

CaliBenzDriver

I can see a bit of anxiety letting your car be driven home by a non-technician.
Service desks are famous for acting clueless. Factory Trained tecs are granted legitimacy.

These cars are geolocated by GPS and can be traced through cellular (lease repos!) I don't think any dealer employee would risk his job by acting like an idiot, right ?

Andy12

You are absolutely wrong! Since I pay for it, it is my personal Taj Mahal!!!! There is absolutely no need for a worker to take may privet property to his home! I left it in dealership so it should stay there till is fixed! Thank god you forgot about miners who dig for iron ore and steel mill workers. You clearly do not understand. I do not have a problem with mechanics fixing my car. I have a problem when they taking it home! Do you understand?! Do you see the difference?!

Faast

What car do you drive, an AMG?

Andy12

Mercedes Benz, the rest do not matter.

CincyMBGuy

Who p!$$ed in your Cheerios this morning, why so angry?

On topic, the certified technician isn't some 20 year old porter or lube tech. They are trying to perform a job and as nice as you think your car is, they've been around (and may own) much nicer.

Personally, I would be thrilled by the offer to have a fix expedited off the clock of a VERY expensive technician. The same drive is going to occur if it is to their home overnight or at 2pm to the tune of $150-$250/hr.

Faast

LOL

DFWdude

Pay attention, as I have tried to be nice until now. In my experience, those who demonstrate an unwillingness to trust their valued possessions to others trying to help them... display a sense of disregard for the property of others as well, usually leading them to be among the first to thrash a rental car, or drive a dealer loaner like they stole it. I'd ask if you understand that, but I won't as the entirety of your 8 newbie posts to date have been in this thread, all of them negative. You clearly care only about yourself and your precious Mercedes-Benz.

I've owned Mercedes-Benzes for the last 22 years. They are complicated vehicles, not immune to very complicated issues that sometimes necessitate overnight evaluation of solutions as I have already noted twice for you, without your acknowledgement. Without an open mind to this, I guarantee you will later regale us with your whining that you've visited the dealer multiple times chasing the same problem, taxing the dealer's patience, and ours. If you are unwilling to understand that, then I wager you will not own a Mercedes-Benz (or other high-end vehicle) for long.