Alex.currie44

If you look at my earlier reply I am glad they agree with me but more to the point that they are doing something about it.
A car costing this amount of money should not have such issues.
I have Artico which is a PU product with heated seats in the same colour with no issues.

MBSebas87

you know this actually happened to me too!! Mine has black MB tex but the marks appeared on the actual seat. They were very visible but now i can barely see them ...fading away. I wonder if i should take the car in given the marks are almost gone??

konigstiger

Post part #s listed from receipt, curious to see if cover and/or heating was modified to correct this.

jkrezdorn

will do konigstiger. Service advisor said if it was cloth transfer a magic eraser is the best thing to use and will get it off. I am just glad they are fixing it as I would be tempted to trade in for an S class with real leather. Our plan was to keep this for 6-7 years then trade in. But seeing that every time I drive would p!$$ me off. I to wonder if if they are putting the same part # in. Find out tomorrow. The loaner the dropped of does not get as hot as fast. At least they pick up and drop off. They are over 40 miles away.

jkrezdorn

Could you see the heating coil? If so I would take it in. I will never have a car with a light color interior again.
on over. It may be an issue. I can't be the only one.

KEY08

I hope this fix works out for you. I have never heard of this heating element burn situation or heating elements running hotter than normal. Especially, two in the same vehicle. Just doesnt seem like the real deal. Oh well, good luck!

MBSebas87

Will take it in the next service visit which is couple months away.

thefisch

Glad they are handling it for you.

jkrezdorn

Konigstiger, I have tried to upload photos of invoice with no luck. Hmmm not sure why.

jkrezdorn

Maybe this worked

KEY08

Are you happy with the recovered seat look?

konigstiger

Interesting that no codes were stored, anyway same part # so parts are not modified. Was the seat automatically switching down from level 3-2-1 and shutting off properly? Did you repeatedly switch on seat heating?

noka

Looks like (from the repair detail) that they replaced the heating element. That might or might not solve the problem, depending on the root cause, which it seems like they did not determine.

jkrezdorn

Yes it seems fine so far.