Windshield Scratch - Replacement
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2010 E550 4MATIC RENNtech Tune
Windshield Scratch - Replacement
There's a arch shaped scratch in my windshield caused by the wiper. I'm not sure how the heck it happened but it did during my test drive of the vehicle before purchase. I guess there was something sharp stuck in the wiper blade. My luck!
I can go through insurance but I'm not sure if I want Safelite auto glass to handle this repair. Some of the guys at Safelite are sloppy per my experience, and I don't know if I want them handling my Mercedes.
So i called the dealer and they gave me these costs:
Windshield - $796.50 - My insurance company should cover this cost
Labor: 142/hour and they said it would take 5 hours so that's $710
Why in the world would it take 5 hours to replace my windshield? My insurance, GEICO, would pay $40/hr for the labor so I would have the pay the difference.
All in all, it would be $500 bucks out of my pocket.
I just purchased a product call CeriGlass this past week. I'm going to see if that works on the scratch. I'm amazed on the 5 hours of labor though.
I can go through insurance but I'm not sure if I want Safelite auto glass to handle this repair. Some of the guys at Safelite are sloppy per my experience, and I don't know if I want them handling my Mercedes.
So i called the dealer and they gave me these costs:
Windshield - $796.50 - My insurance company should cover this cost
Labor: 142/hour and they said it would take 5 hours so that's $710
Why in the world would it take 5 hours to replace my windshield? My insurance, GEICO, would pay $40/hr for the labor so I would have the pay the difference.
All in all, it would be $500 bucks out of my pocket.
I just purchased a product call CeriGlass this past week. I'm going to see if that works on the scratch. I'm amazed on the 5 hours of labor though.
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2006 E320 CDI 2014 C63 507 Coupe 2012 E550 4M 2016 E63s Wagon
5 hours is too long, and frankly most dealers contract this work out to a specialist (safelight or the like) - I know mine did x2. I'd see if your insurance can arrange for their glass specialist to get the glass from the dealer and put it in. (my only caution is that the rain/other sensors can be difficult to seal in and if there is an issue later having everything on a dealer invoice makes it easy to determine fault)
Can't hurt to call another dealer for a quote
Of course all this would be after I tried the Ceriglass approach.
Can't hurt to call another dealer for a quote
Of course all this would be after I tried the Ceriglass approach.
Thread Starter
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Joined: Mar 2015
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2010 E550 4MATIC RENNtech Tune
5 hours is too long, and frankly most dealers contract this work out to a specialist (safelight or the like) - I know mine did x2. I'd see if your insurance can arrange for their glass specialist to get the glass from the dealer and put it in. (my only caution is that the rain/other sensors can be difficult to seal in and if there is an issue later having everything on a dealer invoice makes it easy to determine fault)
Can't hurt to call another dealer for a quote
Of course all this would be after I tried the Ceriglass approach.
Can't hurt to call another dealer for a quote
Of course all this would be after I tried the Ceriglass approach.
Thread Starter
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2010 E550 4MATIC RENNtech Tune
I'm afraid to have them touch the Benz.
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From: Fort Worth, TX
2016 E350 sport
I had my windshield replaced by Prestige Auto Glass of Louisville a few weeks ago. I requested OEM glass which was supplied as I was informed there are no other alternatives for the 2014 E350 at this moment in time.
I watched the whole procedure which took about an hour. Very satisfied, Prestige did a great job. They also informed me that, as I have the Lane Tracking Package, I would need to take the vehicle to my Dealer to have the Windshield cameras re calibrated. My Insurance (Allstate) picked up the total cost. Zero out of pocket.
I watched the whole procedure which took about an hour. Very satisfied, Prestige did a great job. They also informed me that, as I have the Lane Tracking Package, I would need to take the vehicle to my Dealer to have the Windshield cameras re calibrated. My Insurance (Allstate) picked up the total cost. Zero out of pocket.
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From: Sidney, BC
2009 SLK55 AMG. & 2022 GLA250 4Matic
Seems excessive to me even though they could be thorough. I have had 2 done and the shop my dealer uses is fussy. Make sure they touch any nicks in the paint around the window or you will get rust.
The idea of polishing it out is worth a try. The shop that does mine does this all the time.
The idea of polishing it out is worth a try. The shop that does mine does this all the time.
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From: Sidney, BC
2009 SLK55 AMG. & 2022 GLA250 4Matic
My guy uses a machine to do this. I tried by hand as well and didn't gain much in 30 minutes on the same 2-3 inches. Stop by a glass shop and see what they can do.
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2010 E550 4MATIC RENNtech Tune
Any chance he is in New York? Lol. Any glass guy around here basically gives me a short "no" when I ask them about repair. They immediately say it needs to be replaced. I think it's because they are afraid they will damage it more via distortion and don't want to be liable. I have asked a few detailers as well and same answer.
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From: Sidney, BC
2009 SLK55 AMG. & 2022 GLA250 4Matic
It maybe has to do with the depth. Hard for me to judge.
And no, my guy is in Nanaimo BC which is pretty much as far from NYC as you can get in Canada.
And no, my guy is in Nanaimo BC which is pretty much as far from NYC as you can get in Canada.
Thread Starter
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2010 E550 4MATIC RENNtech Tune
Actually so far it's all through phone calls. The minute I tell them about the scratch they respond with replace.
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From: Cape Cod
E450 wagon, C43 AMG Cpe, GLE AMG 63S
I've had three windshields replaced on my E. All done through the dealer. All were covered by insurance...no out of pocket expense. Also had Safetylight repair a severe rock chip on my SL. Came out perfect. Also covered by insurance. Maybe the issue is Geico?
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From: OH
w212
A small rock attacked my car and cracked my windshield two days ago. I have GEICO and will try going for replacement thru them. I was just about to tint my windshield too, good thing I didn't waste my money.
Thread Starter
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2010 E550 4MATIC RENNtech Tune
Let me know how it works out and what glass they give you. They will probably use SafeLite glass.
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2010 E550 4MATIC RENNtech Tune
Yes, it could be GEICO. I will try someone else there to see if I get a better response.
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2006 E320 CDI 2014 C63 507 Coupe 2012 E550 4M 2016 E63s Wagon
Any chance he is in New York? Lol. Any glass guy around here basically gives me a short "no" when I ask them about repair. They immediately say it needs to be replaced. I think it's because they are afraid they will damage it more via distortion and don't want to be liable. I have asked a few detailers as well and same answer.
Thread Starter
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Joined: Mar 2015
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2010 E550 4MATIC RENNtech Tune
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From: Long Island, NY
2004 E320
Over the years, I've had good luck with this polishing kit from Eastwood:
http://www.eastwood.com/pro-glass-polishing-kit.html
Requires a drill or low speed/variable speed buffer.
http://www.eastwood.com/pro-glass-polishing-kit.html
Requires a drill or low speed/variable speed buffer.
Thread Starter
Senior Member
Joined: Mar 2015
Posts: 489
Likes: 9
2010 E550 4MATIC RENNtech Tune
Over the years, I've had good luck with this polishing kit from Eastwood:
http://www.eastwood.com/pro-glass-polishing-kit.html
Requires a drill or low speed/variable speed buffer.
http://www.eastwood.com/pro-glass-polishing-kit.html
Requires a drill or low speed/variable speed buffer.
I noticed you are in LI. If you don't mind, where do you go for Mercedes stuff around here (i.e. repairs,accessories, etc), or are you a dealer guy?
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From: Long Island, NY
2004 E320
Only reason I go to the dealer is for the annual NYS inspection 
I buy parts online from various source for my DIY projects. However, I have to say that my car has been super reliable, which is why I've kept it so long.
I buy parts online from various source for my DIY projects. However, I have to say that my car has been super reliable, which is why I've kept it so long.
