thefisch

I would contact your insurance company about the issue and see if another repair shop can handle the follow up. There is no need to fool with this incompetent shop again. Secondly, your insurance company should know about the issues with the quality of their work. They wouldn't work to send other cars there with quality like this.

Carpenter Maass

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thefisch

You could involve your own insurance company. A lot of people go through their own company in the beginning to not have to hassle with the other one. Then their own insurance company subrogates the claim to recover from the at fault insurance company.

If this repair shop cannot adequately repair the car, then the at fault insurance company is still responsible to you. They cannot pass their obligation to repair your car onto a repair shop. Even if they want you to keep using the same shop, maybe getting them involved will put more pressure on them to get it right. It sounds like you are getting worn out by this (can't blame you). Sometimes folks just give up thinking it's not worth it and then the shop still gets paid.

Carpenter Maass

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thefisch

keep us posted. This sounds hopeful.

PeterUbers

Non metallic black ... Hard to screw that color up

g4benz

I am in the same boat. I just got my rear bumper fixed and repainted. There are like little dimples in the paint and it's all cloudy/hazy/uneven. I told the repair shop, which has 5 star reviews by the way , that I am not happy.

And the reason I went there is that he had done a good job on my front bumper.

Depressed!

Carpenter Maass

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g4benz

I'm actually paying out of pocket. Let's hope he can fix it correctly the second time around.

Carpenter Maass

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Carpenter Maass

The body shop has started on the repair. The paint tech decided to start from scratch and remove all remnants of the water-based paint. Fingers crossed.

beejAMG

goodluck and hope everything turns out well mate.