E-Class (W212) 2010 - 2016: E 350, E 550

Burned-in headlight "etching"? Does anyone else have this?

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Old 03-09-2016, 10:22 PM
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2011 E350 4Matic
Originally Posted by greekstyle
These are my photos and yes the v haze in my headlights are causing the shadowing. Look the same with factory bulbs and osram cbi's. They actually look worse now since the "V" got more opaque. To add to it, my projector bowls are burnt and instead of white light and uniform beam pattern, I get yellow light with some green flares and crap beam. Have gone to dealership twice and called MB USA twice and they won't do anything since I'm out of warranty. It's obviously a design flaw... too small housing and too much heat generates. They have had at least 2 new revisions to the 2010 headlamps on my car... even adding vents. We need to start a petition or something.

Just wanted to update everyone on the lighting issue. After months of going back and forth with dealerships and MBUSA they denied assistance with the headlights since the car is out of warranty and it is an issue that is rare and never came up before. Basically lying to me. I have since bought OEM headlights and had them installed and coded at less than the cost the dealer wanted for 1 headlight. I used the same bulbs from my old headlights (osram cbi) since they are better than the stock bulbs that come with the new lights. The results prove that the "V haze" does block light as it gets worse and ruins output. I get a smile on my face every time my lights come on.
Attached Thumbnails Burned-in headlight "etching"? Does anyone else have this?-20160307_204632.jpg  
Old 03-10-2016, 07:59 AM
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My headlights were replaced under factory warranty not too long ago at around 27k miles but was told by the dealer this was one time deal.
Old 03-10-2016, 12:25 PM
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I had to go check this on my 2013 E550 and I don't have any V pattern in my lights at all.
Old 03-10-2016, 01:55 PM
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I'm friends with a tech at the MB dealer near downtown Houston, TX & he's aware of the TSB for this. @greekstyle - your dealer flat out lied to ya man. Glad you got it worked out though.

My wife's E63 has this issue, but since the lens isn't the focal point (the projector is) the light dissipation from the "Vs" is minimal & I'm just overlooking it since it's known to come back. The cause of it is the moving & self-leveling function of the headlights themselves.
Old 03-10-2016, 03:09 PM
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Originally Posted by Buckeyeborn
I had to go check this on my 2013 E550 and I don't have any V pattern in my lights at all.
2013 model year may not get the v haze as bad or at all. You should have the newer revision headlamp which if I'm not mistake has some ventilation port to keep heat at minimal.

My dealer did lie to me but so did MBUSA. I'm too busy to spend anymore time on the issue.... Im lucky I found an MB guy to service my car from here on out at 1/3 the cost.
Old 03-11-2016, 12:30 PM
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Rhetorical - With so much info online and forums full of owners talking, why do some stealers lie?
Old 03-11-2016, 12:51 PM
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Mercedes E350 CD Iridium silver convertible 2010
Have you guys noticed that the complaints come from the US only? Plus the convertibles and coupe also do not have any issues highlighted? Given so many parts cross the product lines I find this strange!!!! Not looking to suffer it myself though...lol
Old 03-11-2016, 02:29 PM
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Originally Posted by greekstyle
2013 model year may not get the v haze as bad or at all. You should have the newer revision headlamp which if I'm not mistake has some ventilation port to keep heat at minimal.

My dealer did lie to me but so did MBUSA. I'm too busy to spend anymore time on the issue.... Im lucky I found an MB guy to service my car from here on out at 1/3 the cost.


That's interesting I was wondering why I wasn't experiencing this same issue. For those that do have it I am with you I am a perfectionist and it would drive me crazy. Maybe there is a way to dissipate the heat to prevent it from happening again after you do a cleaning or polishing on them.
Old 04-22-2016, 10:12 AM
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In the interest of keeping the "V in the headlight" conversations linked for future reference, here's another more recent one...

https://mbworld.org/forums/w212-amg/...eadlights.html
Old 04-28-2016, 01:47 PM
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A damn pickup truck
My "V" pattern looks like the Texas Longhorns logo.

Hook 'em Horns!
Old 07-26-2016, 01:21 PM
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Got them V's on mine as well. Dealer and MB offered 30% off the repair. I'm disappointed in their quality. I've been a loyal MB with 4 cars bought. MB USA's response to my headlights is the reason why the E63 will be the last MB I'll own. Expect to see a low mileage E63 with headlight burn on classified soon.
Old 07-26-2016, 11:53 PM
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Originally Posted by dudeincali
Got them V's on mine as well. Dealer and MB offered 30% off the repair. I'm disappointed in their quality. I've been a loyal MB with 4 cars bought. MB USA's response to my headlights is the reason why the E63 will be the last MB I'll own. Expect to see a low mileage E63 with headlight burn on classified soon.

They offered 30% discount for the repair. Why would they offer any discount if they had no fault in this? And you drive an E63!!!


I would also be very pissed off. "Best or nothing" is turning to be nothing.
Old 02-01-2017, 08:28 AM
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Originally Posted by pacrimguru
Thanks for the heads up on those links guys!

I have an appointment with the dealer next week for other issues, I'll add this one to the list to ask about. My car is out of warranty but I have an aftermarket extended warranty (Fidelity). I'm not holding my breath, but its worth a try.
Pacrimguru, Can you tell me the outcome of headlamp replacement with your aftermarket warranty co? I too have an aftermarket warranty and will pursue replacement, but I wanted to see what your success was. Thanks!
Old 02-01-2017, 11:01 AM
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I just wanted to add that I also have the "headlight etching V" on my headlights (2012 E-class). I've had it for years, but didn't think much of it until I saw this thread. It seems to be a common problem. I just don't get how Mercedes didn't identify this problem during all of their testing prior to releasing the car.
Old 02-01-2017, 11:25 AM
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Originally Posted by jumpman726
I just wanted to add that I also have the "headlight etching V" on my headlights (2012 E-class). I've had it for years, but didn't think much of it until I saw this thread. It seems to be a common problem. I just don't get how Mercedes didn't identify this problem during all of their testing prior to releasing the car.
cant identify everything right away lol and
it takes mercedes years to admit their defects from what ive seen.
p.s. have the same 'issue'
Old 02-01-2017, 01:29 PM
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Originally Posted by mooreman6
Pacrimguru, Can you tell me the outcome of headlamp replacement with your aftermarket warranty co? I too have an aftermarket warranty and will pursue replacement, but I wanted to see what your success was. Thanks!
The dealer I went to flat out said it's not covered under my warranty and didn't bother to call the warranty company. I've just learned to live with the etching ever since. Keep us updated on your efforts, and good luck!

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