View Poll Results: What should I do?
Get an alignment checkup?
3
50.00%
Get them to Pay for it?
0
0%
Look for new tires?
3
50.00%
Voters: 6. You may not vote on this poll
Mercedes only Tires : Run Flat issue
Thread Starter
Newbie
Joined: Jul 2015
Posts: 6
Likes: 0
2013 E350 Bluetec
Mercedes only Tires : Run Flat issue
I just sent my car into Benzel Busch in Englewood NJ for a weird issue related to the steering. The car is really floaty and the drive wheel doesn't seem to 'snap" to a center position.
I took it in. The tech changed the tires to e350 tires off another car and he said that the issue is my tires because they are "not Mercedes Only" tires or Mercedes endorsed tires. That sounds like a lot of bull Sh*T. I've never heard of MO tires..I replaced the Goodyears with Bridgestone Run Flats. He said that if I want to get this fixed I would have to pay them money to put the tires on the car for me to test.
Does this sound real? Also, what do people believe could be the problem with my steering? Is it alignment or mechanical? Bear in mind, the car does not pull to a certain direction when running on the freeway.
The car has warranty for the rest of the year so I want to get this fixed before it runs out. I can tell you that BB doesn't want to do it because they can't get warranty dollars from Mercedes.
I took it in. The tech changed the tires to e350 tires off another car and he said that the issue is my tires because they are "not Mercedes Only" tires or Mercedes endorsed tires. That sounds like a lot of bull Sh*T. I've never heard of MO tires..I replaced the Goodyears with Bridgestone Run Flats. He said that if I want to get this fixed I would have to pay them money to put the tires on the car for me to test.
Does this sound real? Also, what do people believe could be the problem with my steering? Is it alignment or mechanical? Bear in mind, the car does not pull to a certain direction when running on the freeway.
The car has warranty for the rest of the year so I want to get this fixed before it runs out. I can tell you that BB doesn't want to do it because they can't get warranty dollars from Mercedes.
MBWorld Fanatic!
Joined: Mar 2005
Posts: 2,034
Likes: 20
From: Toronto
MY17 E43 Matte Selenite/Macchiato Beige, MY16 GLE350d Tenorite/Crystal Grey, MY17 B250
The E350 BlueTEC has a different steering rack than the gas E350 in Canada and I assume in USA as well. Probably tough but you should try to find another BT to compare to as perhaps what you're experiencing is "normal". I found the steering to be quite different when comparing the two models back-to-back.
The fact that they're not MB Approved tires isn't a valid reason as long as they're the proper load rating, speed rating, size, etc.
Also MOE = Mobility Extended = Runflat. No such thing as "Mercedes Only" tires to my knowledge, just MB Approved.
The fact that they're not MB Approved tires isn't a valid reason as long as they're the proper load rating, speed rating, size, etc.
Also MOE = Mobility Extended = Runflat. No such thing as "Mercedes Only" tires to my knowledge, just MB Approved.
Last edited by YYZ-E55; Feb 23, 2016 at 07:28 PM.
Thread Starter
Newbie
Joined: Jul 2015
Posts: 6
Likes: 0
2013 E350 Bluetec
Thanks YYZ. What do you think I should say to the dealer? He doesn't want to do the work because I don't think he can get paid from Mercedes. There is a clear issue with the driving compared to my other cars (Honda)
MBWorld Fanatic!
Joined: Mar 2005
Posts: 2,034
Likes: 20
From: Toronto
MY17 E43 Matte Selenite/Macchiato Beige, MY16 GLE350d Tenorite/Crystal Grey, MY17 B250
I assume you're comparing a front wheel drive Honda to a rear wheel drive MB. Not trying to be condescending but are you sure there's an actual issue and not just the inherent difference of the two completely different vehicle types?
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Joined: Feb 2007
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You are correct. I am. However, my dad has the 2015 c class. My brother in law has a 535i with the same run flats. Don't know what to say to the dealer. He clearly doesn't want to do it because he won't get paid but I'm not sure what to do next to diagnose it? Maybe wheel alignment?
MBWorld Fanatic!
Joined: Oct 2015
Posts: 1,583
Likes: 292
2019 E300
I just sent my car into Benzel Busch in Englewood NJ for a weird issue related to the steering. The car is really floaty and the drive wheel doesn't seem to 'snap" to a center position.
I took it in. The tech changed the tires to e350 tires off another car and he said that the issue is my tires because they are "not Mercedes Only" tires or Mercedes endorsed tires. That sounds like a lot of bull Sh*T. I've never heard of MO tires..I replaced the Goodyears with Bridgestone Run Flats. He said that if I want to get this fixed I would have to pay them money to put the tires on the car for me to test.
Does this sound real? Also, what do people believe could be the problem with my steering? Is it alignment or mechanical? Bear in mind, the car does not pull to a certain direction when running on the freeway.
The car has warranty for the rest of the year so I want to get this fixed before it runs out. I can tell you that BB doesn't want to do it because they can't get warranty dollars from Mercedes.
I took it in. The tech changed the tires to e350 tires off another car and he said that the issue is my tires because they are "not Mercedes Only" tires or Mercedes endorsed tires. That sounds like a lot of bull Sh*T. I've never heard of MO tires..I replaced the Goodyears with Bridgestone Run Flats. He said that if I want to get this fixed I would have to pay them money to put the tires on the car for me to test.
Does this sound real? Also, what do people believe could be the problem with my steering? Is it alignment or mechanical? Bear in mind, the car does not pull to a certain direction when running on the freeway.
The car has warranty for the rest of the year so I want to get this fixed before it runs out. I can tell you that BB doesn't want to do it because they can't get warranty dollars from Mercedes.
MBWorld Fanatic!
Joined: Nov 2009
Posts: 2,616
Likes: 160
From: Southeastern USA
2010 E350 Luxury Sedan, Engine 272 (V6)
Confused
I just sent my car into Benzel Busch in Englewood NJ for a weird issue related to the steering. The car is really floaty and the drive wheel doesn't seem to 'snap" to a center position.
I took it in. The tech changed the tires to e350 tires off another car and he said that the issue is my tires because they are "not Mercedes Only" tires or Mercedes endorsed tires. That sounds like a lot of bull Sh*T. I've never heard of MO tires..I replaced the Goodyears with Bridgestone Run Flats. He said that if I want to get this fixed I would have to pay them money to put the tires on the car for me to test.
Does this sound real? Also, what do people believe could be the problem with my steering? Is it alignment or mechanical? Bear in mind, the car does not pull to a certain direction when running on the freeway.
The car has warranty for the rest of the year so I want to get this fixed before it runs out. I can tell you that BB doesn't want to do it because they can't get warranty dollars from Mercedes.
I took it in. The tech changed the tires to e350 tires off another car and he said that the issue is my tires because they are "not Mercedes Only" tires or Mercedes endorsed tires. That sounds like a lot of bull Sh*T. I've never heard of MO tires..I replaced the Goodyears with Bridgestone Run Flats. He said that if I want to get this fixed I would have to pay them money to put the tires on the car for me to test.
Does this sound real? Also, what do people believe could be the problem with my steering? Is it alignment or mechanical? Bear in mind, the car does not pull to a certain direction when running on the freeway.
The car has warranty for the rest of the year so I want to get this fixed before it runs out. I can tell you that BB doesn't want to do it because they can't get warranty dollars from Mercedes.
I have a 2010 E350 (gas) with standard Michellin tires. Compared to other cars I have owned, it is floaty and always has been. Not sure what you mean by "snap" back to center.
IMO, it just the way the MB E class handles. But, you have a newer BT that came with RF's.
BTW, never heard of MB only tires. Look in your Operator's Manual under tires. Does it say you have to use a specific brand and type of tire? Doubt it.
You might want to complain to MBUSA quickly if looking at a warranty issue.
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