Dealer Visit
Thread Starter
Member
Joined: Nov 2015
Posts: 104
Likes: 8
From: Massachusetts
2014 E350 4matic Sport
Dealer Visit
I dropped off my car this morning at the dealer's for:
1. Transmission shifting hard into 5th and down to 2nd and 3rd.
2. Whistling noise from the front end at 65MPH or above.
During my check in, the advisor said there's an open recall on my car (14 E350 4Matic with 17.5K miles): software update for the power steering. I checked the MB site last week for open recalls and it showed none. The advisor said I wouldn't notice any difference, just an update. So I took this opportunity to ask about map updates. To my surprise, the advisor said the update is free. Naturally, I asked him to add that to the list.
When I picked up my car this afternoon, I was informed my transmission fluid was down about 2 quarts and he was able to top it off at no charge. The tech couldn't find a leak, so it was a mystery to them. Had anyone had this issue?
There was a small update for the nav and I did notice the graphics and displayed info changed slightly.
I did feel the steering feedback is a bit tighter. Not sure if it's my mind playing tricks on me, but perception is reality, right?
I think the tech "taped" some seam in the grill to stop the whistle. I looked for the tape but couldn't find it.
On a side note: I had a 16 E350 for a loaner and I felt the COMAND interface was nicer and the brakes are "grabbier" than my 14.
1. Transmission shifting hard into 5th and down to 2nd and 3rd.
2. Whistling noise from the front end at 65MPH or above.
During my check in, the advisor said there's an open recall on my car (14 E350 4Matic with 17.5K miles): software update for the power steering. I checked the MB site last week for open recalls and it showed none. The advisor said I wouldn't notice any difference, just an update. So I took this opportunity to ask about map updates. To my surprise, the advisor said the update is free. Naturally, I asked him to add that to the list.
When I picked up my car this afternoon, I was informed my transmission fluid was down about 2 quarts and he was able to top it off at no charge. The tech couldn't find a leak, so it was a mystery to them. Had anyone had this issue?
There was a small update for the nav and I did notice the graphics and displayed info changed slightly.
I did feel the steering feedback is a bit tighter. Not sure if it's my mind playing tricks on me, but perception is reality, right?
I think the tech "taped" some seam in the grill to stop the whistle. I looked for the tape but couldn't find it.
On a side note: I had a 16 E350 for a loaner and I felt the COMAND interface was nicer and the brakes are "grabbier" than my 14.
Out Of Control!!
Joined: Jun 2004
Posts: 13,799
Likes: 3,232
2014 E63S; AMS 100 octane ECU dyno tune; EDOK TCU tune; BB intakes; sprintbooster
That's a bit disconcerting you were low in trans fluid ... The big question is why... Does it shift well now?
The bumper has to be removed to glue the grill per the bulletin, I had this done as well
The bumper has to be removed to glue the grill per the bulletin, I had this done as well
Thread Starter
Member
Joined: Nov 2015
Posts: 104
Likes: 8
From: Massachusetts
2014 E350 4matic Sport
Thanks for the clarification!
The transmission does shift much better now. I'll have to keep an eye on this over the next 100 days (until my 20K maintenance).
The transmission does shift much better now. I'll have to keep an eye on this over the next 100 days (until my 20K maintenance).
MBWorld Fanatic!
Joined: Feb 2014
Posts: 1,306
Likes: 40
E 350
My 14 E350 transmission also had a mild jerk on 4th-5th which went away after a software update during the last service. I wish I had done it sooner. They didn't mention anything about map update though. Good for you.
Super Member
Joined: Nov 2013
Posts: 747
Likes: 178
From: NorCal
2015 ML350+2025 E350
I dropped off my car this morning at the dealer's for:
1. Transmission shifting hard into 5th and down to 2nd and 3rd.
2. Whistling noise from the front end at 65MPH or above.
During my check in, the advisor said there's an open recall on my car (14 E350 4Matic with 17.5K miles): software update for the power steering. I checked the MB site last week for open recalls and it showed none. The advisor said I wouldn't notice any difference, just an update. So I took this opportunity to ask about map updates. To my surprise, the advisor said the update is free. Naturally, I asked him to add that to the list.
When I picked up my car this afternoon, I was informed my transmission fluid was down about 2 quarts and he was able to top it off at no charge. The tech couldn't find a leak, so it was a mystery to them. Had anyone had this issue?
There was a small update for the nav and I did notice the graphics and displayed info changed slightly.
I did feel the steering feedback is a bit tighter. Not sure if it's my mind playing tricks on me, but perception is reality, right?
I think the tech "taped" some seam in the grill to stop the whistle. I looked for the tape but couldn't find it.
On a side note: I had a 16 E350 for a loaner and I felt the COMAND interface was nicer and the brakes are "grabbier" than my 14.
1. Transmission shifting hard into 5th and down to 2nd and 3rd.
2. Whistling noise from the front end at 65MPH or above.
During my check in, the advisor said there's an open recall on my car (14 E350 4Matic with 17.5K miles): software update for the power steering. I checked the MB site last week for open recalls and it showed none. The advisor said I wouldn't notice any difference, just an update. So I took this opportunity to ask about map updates. To my surprise, the advisor said the update is free. Naturally, I asked him to add that to the list.
When I picked up my car this afternoon, I was informed my transmission fluid was down about 2 quarts and he was able to top it off at no charge. The tech couldn't find a leak, so it was a mystery to them. Had anyone had this issue?
There was a small update for the nav and I did notice the graphics and displayed info changed slightly.
I did feel the steering feedback is a bit tighter. Not sure if it's my mind playing tricks on me, but perception is reality, right?
I think the tech "taped" some seam in the grill to stop the whistle. I looked for the tape but couldn't find it.
On a side note: I had a 16 E350 for a loaner and I felt the COMAND interface was nicer and the brakes are "grabbier" than my 14.
The interesting part is that it doesn't show up when the VIN is typed in at MBUSA web site. Other Campaigns shows zero. I asked if there might be others, and was told no. No mention of any power steering issues (mine is not 4Matic), and not a peep about free Nav upgrade.
MBWorld Fanatic!
Joined: Oct 2015
Posts: 1,583
Likes: 293
2019 E300
Is it normal for Mercedes or dealers to offer free map update for a 2014 car? I thought the 3 year free map update was for 2015+ Mercedes only.
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Thread Starter
Member
Joined: Nov 2015
Posts: 104
Likes: 8
From: Massachusetts
2014 E350 4matic Sport
