E-Class (W212) 2010 - 2016: E 350, E 550
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Old Aug 5, 2016 | 11:38 PM
  #1  
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2012 E350 4matic W212
No Service

I am getting a No Service message when trying to make a call. I have an android phone. I only get the message on outgoing calls. I have full service, I can make the call by using my handset. Bluetooth is fine, it connects after I have the call. I tried de-authing the phone and re-auth it, still the same message.
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Old Aug 6, 2016 | 03:41 PM
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2011 E550 P2 4M Sedan
Does the antenna indicator is the upper right of the comand screen show a signal or no service? Perhaps the car thinks there is no service even though the phone itself shows service.

How are you entering the number to dial? I've gotten the no service message when trying to use speed dial for an entry that is not saved on the phone or if I entered an incomplete number in comand. It seems to happen when the phone rejects what the car has sent it.
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Old Aug 6, 2016 | 05:14 PM
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2012 E350 4matic W212
Thanks, everything looks ok. I do receive calls without any issues. When I go to my call log using the car mouse, make the outgoing call from there, thats where the issue occurs. otherwise everything works well

Last edited by RonS826; Aug 6, 2016 at 05:33 PM.
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Old Aug 7, 2016 | 07:59 PM
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W204 C63 AMG, W212 E250 CGI, C207 E250 CGI
de-authorize your phone then authorize again.
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Old Aug 8, 2016 | 06:49 PM
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As I stated in my original post, I did de-authed and re-authed my phone. it did not help.

What seems to help is turning-off Blue tooth on my phone, then in COMAND center. turning it back on in COMAND and then my phone. But it is temporary as the issue re-occurs after I restart my car.
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Old Aug 8, 2016 | 06:57 PM
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W204 C63 AMG, W212 E250 CGI, C207 E250 CGI
Oh im sorry as i didnt understand what "de-authing" and "re-authing" meant. Goodluck with your problem
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