E-Class (W212) 2010 - 2016: E 350, E 550

Service coupons at the beginning of year.

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Old 01-19-2017, 11:34 AM
  #26  
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Awesome.
I called the # above, 800-367-6372; option 6, then option 5.
Provided last 8 of VIN #, 5 min later I received email:

Dear Mr. ___,

It was a pleasure speaking with you just now.

As discussed, we regret the system generated code was not delivered to you via e-mail when requested. This e-mail confirms your $130 credit towards a $250 (before tax) or more service at any authorized Mercedes-Benz Dealership nationwide. This credit is valid until January 31st, 2017.

At the time of service, simply provide a copy of this email to your dealer service representative who can contact the Customer Assistance Center at 1-800-367-6372 in order to apply this credit towards the total amount.

Best wishes for a safe and unsurpassed driving experience.

Regards,



Brendan P

Customer Care Representative

Mercedes-Benz USA, LLC

Phone: (800) 367-6372 Ext. 7829
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Old 01-19-2017, 11:51 AM
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Just made a few calls to local MB dealers service dept.
B service is around $600, & A few are offering 15% off for military & veterans. Will try to see if they stack the $130 off that also...
Old 01-19-2017, 04:49 PM
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Funny when I used a 10% off coupon at my dealer for the first time my SA said you're the 1st person to ever use a coupon here. I make sure every time I go to make sure I have all available coupons on hand. I'm not trying to make the rich even more rich at my expense

I also filled out for the $130 a couple of weeks back. I won't need a service before the end of January since I got my last Service B about a month ago.
Old 01-19-2017, 05:47 PM
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Hey guys...I'm little confused about service B. I'm due for service B at 60k miles. I called my dealer and she quoted me $1200 for 60k service. Is service B the same as 60k service? Or is this just recommended service she wants me to do on top of service B? I included a pic of the doc she emailed me a few days ago. If you see there, spark plugs need to be replaced??

Old 01-19-2017, 07:44 PM
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B service at my local dealers is the oil, cabin filter and all the checks, etc. They don't include brake fluid in that price because they recommend every 2 years regardless of miles. Plugs on your model (like my 2011) are due every 6y/60k so that isn't part of a normal B.

If you don't wrench it yourself and want to use the dealer, now is the perfect time to look into a 3 pack prepaid maintenance. For about the same cost ~$1,200, you will also get the 70k (just an A service) and 80k (B service plus brake and ATF). You could probably match that price at an indy or save it you DIY. Of course if you don't plan on keeping car for another 2y/20k then it's not worth it.

EDIT: Just saw that thenew3 posted the same prepaid maint. advice in response to you in another thread. Funny how we all start thinking alike.

Last edited by thefisch; 01-19-2017 at 08:01 PM.
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Old 01-19-2017, 07:45 PM
  #31  
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Originally Posted by NickTH
Awesome.
I called the # above, 800-367-6372; option 6, then option 5.
Provided last 8 of VIN #, 5 min later I received email:

Dear Mr. ___,

It was a pleasure speaking with you just now.

As discussed, we regret the system generated code was not delivered to you via e-mail when requested. This e-mail confirms your $130 credit towards a $250 (before tax) or more service at any authorized Mercedes-Benz Dealership nationwide. This credit is valid until January 31st, 2017.

At the time of service, simply provide a copy of this email to your dealer service representative who can contact the Customer Assistance Center at 1-800-367-6372 in order to apply this credit towards the total amount.

Best wishes for a safe and unsurpassed driving experience.

Regards,



Brendan P

Customer Care Representative

Mercedes-Benz USA, LLC

Phone: (800) 367-6372 Ext. 7829
Seems like they have no plans to email the coupon folks requested on their site prior to the expiration at the end of this month. But they'll gladly give it to you if you call. Easy $130 for a phone call.
Old 01-19-2017, 09:09 PM
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Originally Posted by thefisch
Seems like they have no plans to email the coupon folks requested on their site prior to the expiration at the end of this month. But they'll gladly give it to you if you call. Easy $130 for a phone call.
+1 I called and got my email 2 min later!
Old 01-20-2017, 12:14 AM
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That quote is $800 in labor? Find a good indy mechanic. There is no way I'm paying that much in labor for mostly inspections.
Old 01-20-2017, 12:49 AM
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I think the major part of that is the spark plugs. I think someone mentioned that on the M276 engine, you have to take off the intake manifold to get at the spark plugs and they use a multispark system which means the plugs can fire up to 5 times per cycle so I guess they could be worn out at 60k. The good and bad parts of a direct injection 302hp engine.
Old 01-20-2017, 08:57 AM
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Well at this point, the 3 pack service plan is the only option for me. I'm in the market for a house this year so I'll be keeping my w212 for another 2 years.
Old 01-20-2017, 08:15 PM
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be sure to check out the extended warranty forum. Those same finance folks sell prepaid maint. I bought my 3 pack over the phone out of state. Got a great price and no sales tax.
Old 01-20-2017, 08:37 PM
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Originally Posted by cetialpha5
There was a registration for a $130 discount coupon on MB's site, but no one has gotten it yet so some think it might be a fake. Someone did call them and they said they're having vendor problems so maybe people will actually get it at some point.

http://www.benzworld.org/forums/w211...ce-coupon.html

https://slickdeals.net/f/9569160-mer...ation-required
It's for real- I have my $130 coupon but you actually have to call MB customer service to get it. They will send you an email that you need to give to your SA to get the credit
Old 01-20-2017, 11:59 PM
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Originally Posted by Zavato
It's for real- I have my $130 coupon but you actually have to call MB customer service to get it. They will send you an email that you need to give to your SA to get the credit
Yep. Called and got mine today and booked my appointment.

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