Threw a rod? Blown engine?
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2010 Mercedes E550 4matic Sport P2, Driver Assistant, Night Vision, Parktronic and Panorama Sunroof
Sorry to hear! I have a 2010 E550 with 126,xxx km on it! After reading this, i lost the urge to drive to the market to grab groceries. Guess instant noodles tonight. My build date is April of 2010.
Last edited by Lolxa; Feb 20, 2017 at 06:46 PM.
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From: Bucks Cty, PA
2015 gl450
Just got a call back.. They said I threw two rods. The service advisor said he has never seen this before in his career. He said he has to talk to the service manager about something MB corporate can do however isn't optimistic since I'm the second owner.
He said its upwards of 30k to fix the car. Its totaled...
He said its upwards of 30k to fix the car. Its totaled...
This has oiling issue written all over it.
I'd ask to see the filter off the engine and any codes pulled from the ECU, at the very least.
Something failed and hopefully for you, it was a mistake at the dealership.
Good luck.
Thread Starter
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E550
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From: Sacramento , CA
2010 e550 p2
Thats what i was thinking , is this coincidence that it happened only 5 k miles after visiting the dealership , or it was there already , and it was just a matter of time......
yes , more detailed info would be useful , would be also nice to inspect engine bay to see what it looks like there , and of course CEL codes , if available...
yes , more detailed info would be useful , would be also nice to inspect engine bay to see what it looks like there , and of course CEL codes , if available...
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From: Florida
Too many german broads
Just got a call back.. They said I threw two rods. The service advisor said he has never seen this before in his career. He said he has to talk to the service manager about something MB corporate can do however isn't optimistic since I'm the second owner.
He said its upwards of 30k to fix the car. Its totaled...
He said its upwards of 30k to fix the car. Its totaled...
And 30k for a engine?!
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MBWorld Fanatic!
Joined: Jun 2015
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From: New Jersey
2010 E550 P2 w/AMG Sport Package + Pano, 2015 Nissan Pathfinder
This is devastating. I'm a grown **** man and this would almost bring a tear to my eye if it happened to me. Def. would have me throwing a Kanye level tantrum. Hopefully everything works out and there is some sort of relief from corporate.
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Joined: Nov 2016
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From: Long Island, NY
2014 Mercedes Benz E350 Sport 4matic
Wow man, my stomach turned reading this. Absolutely brutal. I can see them charging that much for a new motor installed. Indy is the way to go, still will probably cost you almost $10k. Hopefully Mbenz will help you, if you can show service records they should do something I'd hope.
As a former insurance guy I can confirm as mentioned, this is not covered by your insurance. The only way engine damage is covered by insurance is vandalism, damage in a crash, or weather damage (ie: suck up water in and hydrolock an engine).
As a former insurance guy I can confirm as mentioned, this is not covered by your insurance. The only way engine damage is covered by insurance is vandalism, damage in a crash, or weather damage (ie: suck up water in and hydrolock an engine).
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Joined: Jul 2013
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2013 E550, 2014 GLK 350
First - sorry to hear.
Second - I would see what a good used example cost. These engines were generally available in a LOT of cars above and beyond the E class. Don't forget to look for those models as well. Maybe find a wrecked car with lower miles.
For $30k you might as well buy a 2012/2013 with the bi-turbo
Second - I would see what a good used example cost. These engines were generally available in a LOT of cars above and beyond the E class. Don't forget to look for those models as well. Maybe find a wrecked car with lower miles.
For $30k you might as well buy a 2012/2013 with the bi-turbo
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From: Sacramento , CA
2010 e550 p2
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From: New Jersey
2010 E550 P2 w/AMG Sport Package + Pano, 2015 Nissan Pathfinder
I assume when they say 30k that'll be for an engine with 0 miles on it. Anything you buy online or at the junkyard could have 100k miles or more for all you'll know. Plus I assume they're adding in the labor as well.
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From: Minneapolis, MN/Breckenridge, CO
2010 E550 4Matic Sport P2
IF they don't help you out, use the site http://www.car-part.com. It's basically a search engine for salvage yards. There are some 8-11k mile 5.5L engines on there for 6k or less shipped. (Still a lot of money, but easier to stomach than dealer cost).
With zero warning leading up to the event, I'm really curious what happened. It doesn't make sense that no warning lights popped up. Hell it's hard to keep the dashes clear of them when nothing is wrong at all!
I really hope they can determine what caused this and take care of it for you.
With zero warning leading up to the event, I'm really curious what happened. It doesn't make sense that no warning lights popped up. Hell it's hard to keep the dashes clear of them when nothing is wrong at all!
I really hope they can determine what caused this and take care of it for you.
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E550 4Matic, Toyota Tundra
The problem with the dealers is that generally if it's their screwup and they see the car first, that'll be the end of the evidence. Same thing if a Mercedes oil filter lost some chunks and the bits clogged the oil passages, and most won't look for it anyways.
For all you know, the oil plug fell out 15 minutes beforehand.
Local wreckers will have 272 engines around, and an indy shop should be able to sort you out if they have Mercedes experience.
For all you know, the oil plug fell out 15 minutes beforehand.
Local wreckers will have 272 engines around, and an indy shop should be able to sort you out if they have Mercedes experience.
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From: Athens, GA USA
2011 E63, 2011 Hyundai Genesis 4.6 v8, 2013 GMC Denali XL, 1965 Ford Mustang, 2005 Merc. E500
The problem with the dealers is that generally if it's their screwup and they see the car first, that'll be the end of the evidence. Same thing if a Mercedes oil filter lost some chunks and the bits clogged the oil passages, and most won't look for it anyways.
For all you know, the oil plug fell out 15 minutes beforehand.
Local wreckers will have 272 engines around, and an indy shop should be able to sort you out if they have Mercedes experience.
For all you know, the oil plug fell out 15 minutes beforehand.
Local wreckers will have 272 engines around, and an indy shop should be able to sort you out if they have Mercedes experience.
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Joined: Mar 2015
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From: Bucks Cty, PA
2015 gl450
There is a never ending list of scenarios that could have happened. It's not going to be easy, but the place to start looking is getting a copy of any stored codes, physically looking at oil filter, and inspecting the carnage. Problem is, as stated, it's in the hands of dealership and you'll need their cooperation.
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E550
At this point the dealer has basically removed themselves from helping me at all in this situation. They stated even to look at the engine they need to charge me the standard shop rate of 100/hr and said its unlikely they will find the root cause. At this point they have already stated they will not budge and are not even offering me 1-2k off the price of a new engine so I'm doubting I'll get anywhere with them.
I am still waiting to hear back from MB corporate as they have escalated a case and will respond back within 24 hours however I'm not confident. I'm going to store the car and look at my indy options as there is no way I'm ever stepping foot in Umansky Mercedes Benz of Milwaukee ever again. The service manager wouldn't even call me back today. I called him at 8:30, left a voicemail and then at 9:30, 11:30 and he finally answered around 2:00 PM but told me he had no news for me and MB confirmed on their end they were not covering it.
1800 miles exactly since the B service was performed. I even asked the guy if that sounded fishy since he was the one who said "I've never seen two rods go on a 5.5 V8 in my career" and he agreed but said they cant investigate it without someone footing the bill for labor.
Unless I receive any updates from MB Corporate I'm already in contact with a lawyer in regards to the short time between repair and total engine failure and will be in the search for an engine soon.
Thanks everyone for your kind words and help during this stressful situation. At least I know MBworld will never let me down..
I am still waiting to hear back from MB corporate as they have escalated a case and will respond back within 24 hours however I'm not confident. I'm going to store the car and look at my indy options as there is no way I'm ever stepping foot in Umansky Mercedes Benz of Milwaukee ever again. The service manager wouldn't even call me back today. I called him at 8:30, left a voicemail and then at 9:30, 11:30 and he finally answered around 2:00 PM but told me he had no news for me and MB confirmed on their end they were not covering it.
1800 miles exactly since the B service was performed. I even asked the guy if that sounded fishy since he was the one who said "I've never seen two rods go on a 5.5 V8 in my career" and he agreed but said they cant investigate it without someone footing the bill for labor.
Unless I receive any updates from MB Corporate I'm already in contact with a lawyer in regards to the short time between repair and total engine failure and will be in the search for an engine soon.
Thanks everyone for your kind words and help during this stressful situation. At least I know MBworld will never let me down..
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Joined: Oct 2011
Posts: 1,084
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From: Athens, GA USA
2011 E63, 2011 Hyundai Genesis 4.6 v8, 2013 GMC Denali XL, 1965 Ford Mustang, 2005 Merc. E500
At this point the dealer has basically removed themselves from helping me at all in this situation. They stated even to look at the engine they need to charge me the standard shop rate of 100/hr and said its unlikely they will find the root cause. At this point they have already stated they will not budge and are not even offering me 1-2k off the price of a new engine so I'm doubting I'll get anywhere with them.
I am still waiting to hear back from MB corporate as they have escalated a case and will respond back within 24 hours however I'm not confident. I'm going to store the car and look at my indy options as there is no way I'm ever stepping foot in Umansky Mercedes Benz of Milwaukee ever again. The service manager wouldn't even call me back today. I called him at 8:30, left a voicemail and then at 9:30, 11:30 and he finally answered around 2:00 PM but told me he had no news for me and MB confirmed on their end they were not covering it.
1800 miles exactly since the B service was performed. I even asked the guy if that sounded fishy since he was the one who said "I've never seen two rods go on a 5.5 V8 in my career" and he agreed but said they cant investigate it without someone footing the bill for labor.
Unless I receive any updates from MB Corporate I'm already in contact with a lawyer in regards to the short time between repair and total engine failure and will be in the search for an engine soon.
Thanks everyone for your kind words and help during this stressful situation. At least I know MBworld will never let me down..
I am still waiting to hear back from MB corporate as they have escalated a case and will respond back within 24 hours however I'm not confident. I'm going to store the car and look at my indy options as there is no way I'm ever stepping foot in Umansky Mercedes Benz of Milwaukee ever again. The service manager wouldn't even call me back today. I called him at 8:30, left a voicemail and then at 9:30, 11:30 and he finally answered around 2:00 PM but told me he had no news for me and MB confirmed on their end they were not covering it.
1800 miles exactly since the B service was performed. I even asked the guy if that sounded fishy since he was the one who said "I've never seen two rods go on a 5.5 V8 in my career" and he agreed but said they cant investigate it without someone footing the bill for labor.
Unless I receive any updates from MB Corporate I'm already in contact with a lawyer in regards to the short time between repair and total engine failure and will be in the search for an engine soon.
Thanks everyone for your kind words and help during this stressful situation. At least I know MBworld will never let me down..
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2008 CLK550 Cab
Curious what the lawyer tells you. I'm one. The only thing in a B service relevant to this is an oil change. How can you screw up an oil change to throw rods? Somebody suggested missing O rings. But if it were some oil issue, I think it would have to be low oil pressure, and you would have had an indicator light. This is totally weird.
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E55 AMG | Buell Lightning XB12
Subscribing to this thread, because I gotta know how this pans out. Were both rods on the same crank throw? If so, that could help to understand why this happened, if only generally.
Wishing you the best of luck.
Wishing you the best of luck.
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Joined: Mar 2015
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From: Bucks Cty, PA
2015 gl450
Massive hydrolock scenario possible.
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Joined: Jun 2012
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From: Portsmouth, VA
2010 E350, Sold 1998 C230
First, sorry for the mess you are in. It's beyond sucky.
But I'm wondering how they know it threw a rod if they haven't looked at the engine? Is there a hole in the side of the block? What does the physical damage to the engine look like?
If I were you, I would engage the services of a good mechanic and get him to go with you to the dealership, unannounced and take a good look at the car and take plenty of pictures of the engine and the mechanic. Might even help to drag the service manager out with you. At this stage you are your own forensics team and need to gather any evidence that you still can, assuming the dealership hasn't done much with the car.
Concur with finding a used motor and having it put in if you cant get any help from MB corporate. You might want to remind the corporate bubbas that you talk to that this whole incident is being discussed online, and the how they treat you will be open for all to see.
But I'm wondering how they know it threw a rod if they haven't looked at the engine? Is there a hole in the side of the block? What does the physical damage to the engine look like?
If I were you, I would engage the services of a good mechanic and get him to go with you to the dealership, unannounced and take a good look at the car and take plenty of pictures of the engine and the mechanic. Might even help to drag the service manager out with you. At this stage you are your own forensics team and need to gather any evidence that you still can, assuming the dealership hasn't done much with the car.
Concur with finding a used motor and having it put in if you cant get any help from MB corporate. You might want to remind the corporate bubbas that you talk to that this whole incident is being discussed online, and the how they treat you will be open for all to see.
