E-Class (W212) 2010 - 2016: E 350, E 550
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Hands free trunk access

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Old Dec 16, 2017 | 12:29 PM
  #1  
Alandf's Avatar
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Joined: Oct 2017
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From: Marin County,California
2016 E350 Sedan
Angry Hands free trunk access

My wife opened the trunk by kicking her foot under the back of the car, leaned in the trunk to get a package and the trunk lid activated , came down and hit her in the head . We ended up in the Emergency Room ( all day ) and she had to get a CT scan as the bruise was really bad and there was a possibility of internal bleeding.She is OK - but very unhappy with the E-350
Question: Can the feature be Turned off?
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Alan
2016 E-350 Steel Grey Metallic,3-Spoke steering Wheel,18-inch AMG wheels,Illuminated Star,Rear Deck Spoiler,,Premium 1 Package, Sport Package,KeylessGO, 993 Lane Tracking Package
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Old Dec 17, 2017 | 08:57 AM
  #2  
AkaSigFreak's Avatar
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Joined: Dec 2007
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From: Orlando, Florida
E350 Sport/ML350RWD
Hope your wife is OK.
The same happened to me on multiple occasions. I notified my dealership and they had to replace the sensor in the bumper. I showed them the pictures of the lump on my head and they didn't seem too concerned. I have suffered numerous concussions from work so I don't take head injuries lightly. I made a post here a while back and most ridiculed me, but a few had experienced the same issue.
As far as disabling the feature- it might take someone with a Startek or it might be in the engineering menu.
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Old Dec 21, 2017 | 02:05 AM
  #3  
BeachBunny's Avatar
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From: Florida
2018 E300 Luxury - P3 and more
File a complaint w/NHTSA. If there's a pattern, they'll investigate and force a recall if they think there's a problem.
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