E-Class (W212) 2010 - 2016: E 350, E 550

seat belt pre-tensioner

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Old 02-01-2018, 06:59 PM
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2014 e350 4matic
Question seat belt pre-tensioner

2014 e 350 4matic with 27000 miles .had it to the dealer twice and currently letting them keep it overnight. problem is the driver side will take up the slack in the belt only half the time. dealer says no code showing and they dont know what the trouble is. could be the belt motor or more likely a problem in the latch. has anyone else had this trouble? i think i heard a slight grinding noise from the belt motor when it started acting up. any thoughts?
Old 02-02-2018, 06:06 PM
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Mine does that too sometimes. If I exit the car, lock it then come back, unlock it, get in, put the seat belt on before turning the car on, it will not tighten around me in some instances ( if the period between locking the car and getting back in it is no longer than 10 minutes). It always tightens if I put the seat belt on after starting the car. I don't know what the algorithm behind the operation of the pre tensioner is, but it is definitely not behaving in a constant manner. There are no error codes related to the pre tensioning system on my car either.
Old 02-03-2018, 10:20 AM
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For what it’s worth: My W212 squeezes the life out of me with this feature, so I have had it turned off since day 1. Never liked it.

Good luck getting it straightended out. Could be an unintended software glitch that has been / will be addressed in any number of softwares updates (or not yet identified and/or prioritized by MB). Consider asking your stealer to file it with MB To ensure corporate is aware and tracking it. As an example, I’m thinking of the front passenger seats that wouldn’t move after motoring forward automatically when the rear seats are folded flat. It was addressed by a software update. Suspect enough people complained that MB decided to figure it out.
Old 02-05-2018, 02:12 PM
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well i left the car with dealer while out of town. they came back with an answer that may be correct. they said you must start the car first and then fasten the seatbelt. i will test this out the next few days. funny how it always worked previously fastening the belt first??? thanks for the responses.
Old 02-06-2018, 07:56 AM
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Originally Posted by jmow
well i left the car with dealer while out of town. they came back with an answer that may be correct. they said you must start the car first and then fasten the seatbelt. i will test this out the next few days. funny how it always worked previously fastening the belt first??? thanks for the responses.
In my 2014 it will only pretension when putting your belt on AFTER starting.
Old 02-06-2018, 08:00 AM
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Originally Posted by jmow
2014 e 350 4matic with 27000 miles .had it to the dealer twice and currently letting them keep it overnight. problem is the driver side will take up the slack in the belt only half the time. dealer says no code showing and they dont know what the trouble is. could be the belt motor or more likely a problem in the latch. has anyone else had this trouble? i think i heard a slight grinding noise from the belt motor when it started acting up. any thoughts?
I had an issue with the seatbelt on my SLK (also had the pretensioning - don't recall exactly what it was) but I just pulled it out as far as it would go and let it slowly rewind - think that over time the windings get a little messy. Solved the problem - might work for you.
Old 02-06-2018, 08:11 AM
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is guess u have to follow the proper sequence to get it to snug u up. but for years it worked either way.

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Old 12-22-2019, 02:30 PM
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Digging up an old thread - do all 2014-2016 W212 cars do this auto snug thing? Or is it just on specific packaged cars? USDM.
Old 12-22-2019, 03:03 PM
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Originally Posted by LILBENZ230
Digging up an old thread - do all 2014-2016 W212 cars do this auto snug thing? Or is it just on specific packaged cars? USDM.
Because this is a safety feature, I believe once each safety feature is implemented, then all cars have it. Someone please correct me if wrong.
Old 12-22-2019, 03:43 PM
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Originally Posted by DFWdude
Because this is a safety feature, I believe once each safety feature is implemented, then all cars have it. Someone please correct me if wrong.
Not sure with Mercedes - this could be a standard part of PRE-SAFE like it is on the W205 or it could be only in the PRE-SAFE Brake stuff you get with distronic. I was just curious as I am picking up a 2016 W212 this week and it does not have distronic.
Old 12-22-2019, 03:46 PM
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Originally Posted by LILBENZ230
Not sure with Mercedes - this could be a standard part of PRE-SAFE like it is on the W205 or it could be only in the PRE-SAFE Brake stuff you get with distronic. I was just curious as I am picking up a 2016 W212 this week and it does not have distronic.
Mine does not have Distronic, either, but it has all the pre-safe features.
Old 12-22-2019, 03:51 PM
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Originally Posted by DFWdude
Mine does not have Distronic, either, but it has all the pre-safe features.
Does it do the seatbelt snug thing?
Old 12-22-2019, 04:59 PM
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Originally Posted by LILBENZ230
Does it do the seatbelt snug thing?
It does indeed. Snug and release...
Old 12-22-2019, 06:53 PM
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BTW, there is no order code for Pre-safe... I looked through my build sheet and could find no indication.

For me, that means it is standard, at least on all the facelift W212s.
Old 12-22-2019, 08:20 PM
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What you guys are talking about?
Pre-tensioner acts only when you do panic brake- preparing the belts for potential accident.
I remember activating the feature twice in my life.
Old 12-22-2019, 09:35 PM
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Originally Posted by kajtek1
What you guys are talking about?
Pre-tensioner acts only when you do panic brake- preparing the belts for potential accident.
I remember activating the feature twice in my life.
From Page 53 of the manual...

"The seat-belt adjustment is an integral part of
the PRE-SAFEŽ convenience function. This
function adjusts the driver's and front passenger
seat belt to the upper body of the occupants.
The belt strap is tightened slightly when:
- the belt tongue is engaged in the buckle and
- the ignition is switched on

The seat-belt adjustment will apply a certain
retraction force if any slack is detected
between the vehicle occupant and the seat
belt."

In short, when you first enter the vehicle, buckle up and start the ignition, the belt tightens over the upper body to "measure" the size of the seat occupant, and then releases. The belt will remember the setting and engage it (tighten and lock) in a dangerous situation.

It also notes (page 66) that "PRE-SAFEŽ PLUS is only available in vehicles
with the Driving Assistance package." So it may not be a standard feature afterall.

Last edited by DFWdude; 12-22-2019 at 09:41 PM.
Old 12-23-2019, 12:14 AM
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1922 Ford Model T / no OBD
OK, so the thread has nothing to do with pre-tension.
Only the adjustment.
Pretension is standard for all MB for at least 20 years.

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