E-Class (W212) 2010 - 2016: E 350, E 550
Sponsored by:
Sponsored by: CARiD

Bad Map update on my 2011 E350 with NTG4 command

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Feb 18, 2018 | 01:07 PM
  #1  
michaelgates's Avatar
Thread Starter
Junior Member
 
Joined: May 2008
Posts: 15
Likes: 0
From: Sicklerville, New Jersey
2011 E350 4matic
Bad Map update on my 2011 E350 with NTG4 command

Hello All,

I bought burned DVD map update on ebay (I know bad idea) to upgrade my Navigation MAPs. The upgrade will only complete to 37-38% and I get a message saying "Upgrade is not possible" I have gotten several discs from the seller as well as other vendors with the same result. The radio works in all functions except Navigation. Is there anyway to fix this without a DAS/Xentry system. I was thinking that I can take the Hdd out the command. Unlock the hdd and copy the files over manually. Has anyone tried this before? Do you think buying OEM discs will fix the issue. If I put a different version of the Navi discs in my system the process seems to start all over again but with the same results. Do you know of a service that I can send my HDD to them and have them upgrade the drive and send it back to me? Is this possible or is the command and the hdd married to each other?

Thanks in advace,
Reply
Old Feb 19, 2018 | 05:59 PM
  #2  
thefisch's Avatar
MBWorld Fanatic!
Photogenic
Photoriffic
Liked
Top Answer: 1
 
Joined: Mar 2014
Posts: 3,107
Likes: 394
From: West Central Florida
2011 E550 P2 4M Sedan
Oof. Haven't heard of this happening before but maybe others will chime in. You could try the OEM discs but I would go through a dealer in case the same problem occurs. If its works then you're out the $250 for them but at least your nav works. If they don't work, maybe the dealer can help you troubleshoot or maybe you can get your money back if they can't complete the update.

And get your money back from the ebay seller and leave a bad review so other buyers know the risk. In theory, copied discs should work just as well as the original. The problem here is you can't vouch for the original and perhaps the seller's file have gotten corrupt somehow.
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 01:58 PM.

story-0
New Mercedes-AMG SUVs Arrive With NEW V8 Engine: 12 Things You Need to Know

Slideshow: Mercedes-AMG's updated GLE 63 S and GLS 63 bring a new-generation V8, subtle design revisions, and familiar supercar-rivaling performance figures.

By Verdad Gallardo | 2026-06-17 12:52:51


VIEW MORE
story-1
8 Oddball Mercedes Ideas That Actually Made it to Production

Slideshow: Mercedes has never been afraid to experiment, and some of its strangest ideas turned out to be surprisingly successful.

By Verdad Gallardo | 2026-06-10 17:43:40


VIEW MORE
story-2
Dubai Tuner Gives the Mercedes G-Class An Entirely New Look

Sideshow: A Middle Eastern tuner has transformed the Mercedes-AMG G 63 into an open-top special, replacing nearly every exterior panel in the process.

By Verdad Gallardo | 2026-06-10 15:29:50


VIEW MORE
story-3
Six Gift Ideas Your AMG Loving Dad or Grad Will Cherish

Slideshow: Six gift ideas your AMG loving dad or grad will cherish.

By | 2026-06-03 17:26:18


VIEW MORE
story-4
7 Craziest Things AMG Gas Ever Built

Slideshow: Sometimes AMG builds fast sedans. Other times, it builds twin-turbo V12 land missiles and six-wheeled off-road monsters.

By Verdad Gallardo | 2026-05-26 17:59:58


VIEW MORE
story-5
New Electric Mercedes-AMG GT 4-Door Coupe Unveiled: 10 Things You Need to Know

Slideshow: Mercedes-AMG's new electric GT 4-Door Coupe trades combustion for software, synthetic noise, and more than 1,100 horsepower.

By Verdad Gallardo | 2026-05-20 20:08:15


VIEW MORE
story-6
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-7
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-8
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-9
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE