E-Class (W212) 2010 - 2016: E 350, E 550
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Satellite Radio

Old Sep 15, 2018 | 11:25 AM
  #1  
Labrador's Avatar
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E350 4Matic Wagon
Satellite Radio

I have a new to me 2015 E350 Wagon and have paid for a Sirius XM subscription. All was going well until the radio went in to “updating channels” mode which effectively locks me out of changing channels and seems to be stuck there - it hasn’t come out of that mode for an hour. It’s analogous to having your home computer display the dreaded spinning beachball. Has anyone else experienced this and how do you fix it? I’ve had XM on other cars for 10 years and have never had this problem. Thanks, Chris.
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Old Sep 15, 2018 | 02:30 PM
  #2  
cetialpha5's Avatar
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Joined: Feb 2014
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From: MA
2008 E350 4Matic, 2011 E350 4matic
Get them to send a refresh signal. But who knows, could be anything.

Anyway, on the subscription, I normally just do the $30 for 6 months. You can call anytime and they'll prorate it for you.
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Old Sep 15, 2018 | 04:04 PM
  #3  
konigstiger's Avatar
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From: North Scottsdale, AZ
'71 Pinto
Try resetting, press the "ON" button of the COMAND for about 10 seconds this will perform a soft reset.
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Old Sep 15, 2018 | 08:36 PM
  #4  
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E350 4Matic Wagon
Thanks - the soft reset did the trick.
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