E-Class (W212) 2010 - 2016: E 350, E 550

First Transfer Case, Now Car Shudders Upon Acceleration

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Old 10-30-2018, 10:46 AM
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First Transfer Case, Now Car Shudders Upon Acceleration

I have 2014 E350 4matic that had a bad transfer case on it replaced by the dealership about 5 months ago. Although out of warranty, the dealership and MBUSA really stepped up and helped out with the cost. Now I've noticed that the car shudders (almost like going over a rumble strip) when I accelerate at around 65-70 mph. If it's a subtle acceleration, then it does not shudder, but if I press the pedal a little harder, like I am going to pass somebody, then it shudders. The shudder does stop when you stop accelerating.

I've read a number of posts on here that deal with this issue and it seems that people have been told everything from out-of-balance tires to a torque converter to a solenoid. I'm still trying to learn about all this, but my question is - is it possible that any of this is related to the replaced transfer case and therefore hopefully covered under that warranty or is it likely a new problem, which puts me SOL.

I've had the car for less than a year and have already replaced the water pump and the transfer case. Hoping this is something small because I do love this car and sure hope I didn't get a lemon.

Thanks for your help!
Old 10-30-2018, 11:54 AM
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Originally Posted by Cbuono
I have 2014 E350 4matic that had a bad transfer case on it replaced by the dealership about 5 months ago.
Have the dealer revisit repair. If related to TC, repair is free. If not, diagnostics inclusive of fault codes should be free as they need to identify what is wrong to prove if it is related or not. You now have the choice of having dealer repair, DIY, or independent repair.
Old 10-30-2018, 11:55 AM
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Have them check the driveshaft flex disc at each end for wear. These usually have a long life, but when worn they can cause vibration that you are describing under hard acceleration. I doubt there is any issue with your transmission after being replaced. The transmission and transfer case are co-joined in these later models and I assume they dropped in a whole new transmission for you.
Old 10-30-2018, 12:02 PM
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They did not replace the entire transmission - just the TC
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Old 10-30-2018, 12:34 PM
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Originally Posted by Cbuono
They did not replace the entire transmission - just the TC
Last time at 47k miles under factory warranty when they replaced my K1-clutch pack, they rebuilt my tranny.
Keith or others can explain better how this is related to your problem, if any.
Old 10-30-2018, 02:27 PM
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I have had the exact same issue. My car was on original factory fluid at 80K miles. I took the valve body apart, cleaned out all of the solenoids, solenoid B2 was filled with metal fuzz, removed all of it with a magnet, did a complete flush of the tranny, torque converter and cooler, and now the car is back to 100% operation.

When was your transmission fluid changed last?
Old 10-30-2018, 08:51 PM
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Originally Posted by Cbuono
They did not replace the entire transmission - just the TC

I am surprised to hear this unless this is different because the 2014 has a 7g+ transmission that facilitates transfer case replacement. It used to be you had to replace the whole transmission.
Old 10-31-2018, 09:40 AM
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I don't believe the transmission fluid has ever been changed. Maybe when they replace transfer case,but not sure. Will double check.
Old 10-31-2018, 09:41 AM
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I believe they would still have to drop the whole transmission to get to transfer case, right? Maybe something got jacked up in there when they replaced TC? But the whole transmission was definitely not replaced.
Old 10-31-2018, 11:29 AM
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Read this thread in its entirety: https://mbworld.org/forums/e-class-w...nsmission.html see attachment for referenced bulletin.
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File Type: pdf
LI28.00-P-051499_Ver_4.pdf (35.8 KB, 194 views)
Old 10-31-2018, 11:41 AM
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Thanks for the heads up on that. So it appears by that bulletin, they followed proper protocol by just replacing TC? Also, the shudder I had before the TC was replaced happened when slowly cornering. Now it is on hard acceleration.
Old 10-31-2018, 11:50 AM
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I would push for complete transmission replacement if in fact it is found to be related to TC repair. Read the details of all GregTR's posts in link provided.
Old 10-31-2018, 12:20 PM
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Ok. Will do. Thanks!
Old 10-31-2018, 12:33 PM
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2010 E550, 273 Engine: 2012 S550, 278 Engine
Originally Posted by Cbuono
Thanks for the heads up on that. So it appears by that bulletin, they followed proper protocol by just replacing TC? Also, the shudder I had before the TC was replaced happened when slowly cornering. Now it is on hard acceleration.
Based on this post I think your issue is with the center differential locking clutch disk.

Make sure your tires are at correct pressures to keep the tires at correct diameter. I assume you have not done any staggered wheel setup?

There are discussions about this locking disk problems in this forum. Some have suggested doing and done a wear in for the lock by jacking one wheel up and running the car with gear on for some 30 seconds or so that causes the locking disk to wear or clean up.
Old 11-01-2018, 03:48 PM
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Thanks- I'll take a look. I do not have a staggered wheel set-up.
Old 11-01-2018, 04:24 PM
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Originally Posted by Arrie




Make sure your tires are at correct pressures to keep the tires at correct diameter. I assume you have not done any staggered wheel setup?
please elaborate the problems on this please.
I just got staggered setup on my 2014 4matic just yesterday. I know lots of people did that in the past, so, I bit the bullet.
Old 11-02-2018, 05:58 PM
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update on 3rd gear jerkiness. firmware update needed.

Old 11-04-2018, 01:35 PM
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Originally Posted by raja777m
please elaborate the problems on this please.
I just got staggered setup on my 2014 4matic just yesterday. I know lots of people did that in the past, so, I bit the bullet.
There are lots of posts about this issue but in a nut shell the 4-Matic for these cars (2010 - 2011 at least) has a center differential lock that is simply a spring loaded clutch. In my opinion this is a very primitive locking system but it is what it is. To keep the locking disk from wearing MB has set these cars with the same tires front and rear so the axles spin at the same speed and the locking disk would not slip and wear unnecessarily.

If you use the staggered setup that MB use for the RWD the front tires are 245/40 R18 and rear are 265/35 R18. The tire diameter for front is 653.2 mm while for the rear it is 642.7 mm. This means your rear axle speed is 98.4% of the front or the front is 1.6% faster than rear.

What the above means is that when you drive on dry pavement the speed difference between the axles makes the center differential to slip at all times and causes wear to the locking disk.

On slippery surface the problem can be more serious. If the grip under wheels is not good enough the disk will NOT slip and forces the tires to slip against the driving surface, i.e. you loose some of the benefit 4-Matic is supposed to provide against the slippery surface.

Old 11-23-2018, 12:11 PM
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Finally heard back from the dealership. They said it’s the Torque Converter. They gave me 2 options. Replace the solenoids for 1200, which has 50/50 chance of correcting the problem. Or replace the torque converter for around 5200.
Old 11-23-2018, 12:33 PM
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a solenoid is $90 from MB ($45 if you get it from Mopar) and a torque converter is $790, again factory units from MB, where the hell are they getting these prices from???? A 650% markup is a crime, or at least should be.
https://www.oembenzparts.com/oem-par...oid-2202770998
https://www.oembenzparts.com/oem-par...IFJlc3VsdHM%3D

The reason I know these prices is because I was suspecting the same parts to be the issue on my car as I had the exact same symptoms as you, albeit I immediately stopped driving the car and cleaned the solenoids and replaced the fluid. Did not replace the converter only drained it of fluid at time of flush. It's been now 4 months and 6k miles since, car is still 100%, with zero 4rd gear shuddering and 7th gear drunk bumps effect, even when towing.
Old 11-24-2018, 06:34 AM
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2012 S350 Bluetec, 2024 E350 4matic W214, 2014 GLK250 Bluetec, 2000 CLK320 Cabrio
I had a shuddering in my car when I first got it. A complete transmission fluid change including draining the torque converter solved the issue. I'ts been vibration free for almost 40K miles since the fluid change.

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