E-Class (W212) 2010 - 2016: E 350, E 550
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E350 cab with Harmon kardon

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Old Dec 27, 2018 | 03:59 PM
  #1  
Leslie Simpson's Avatar
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E350 cab
E350 cab with Harmon kardon

Hi, Im new to MB and recently purchased a 2010 E350 cab with the HK audio.
Now the problem I having is with the sub, with anything other than low volume the sub simply distortes, you can get around it by turning down the bass but this kind of defeats the objective of the sub.

Is this a common problem with this car/audio system? I am really disappointed with the system in general particularly as it is supposed to be the premium system.
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Old Dec 28, 2018 | 06:33 AM
  #2  
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E250 AMG Sport Convertible
Welcome, your car is a C207 chassis rather than the W212 which can be found at https://mbworld.org/forums/e-class-c...brio-a207-141/
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Old Dec 28, 2018 | 03:18 PM
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2011 E550 - 4Matic, 2008 ML550
First simple check - is under the Sound\Bass option did you see if it was set at Max +...that might cause your distortion...easy fast check...

Cheers
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Old Dec 30, 2018 | 12:46 PM
  #4  
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2015 E400 and 2015 GLK350
Originally Posted by Quattrodude
First simple check - is under the Sound\Bass option did you see if it was set at Max +...that might cause your distortion...easy fast check...

Cheers
I sort of disagree. My opinion is that at what they charge us for the sound systems in these cars, they should be able to function well and clearly with all their controls set to "11."

At least, with the bass set to '0' or so, you should never hear any distortion. You may have a bad speaker.
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Old Jan 9, 2019 | 08:33 PM
  #5  
TeeEl's Avatar
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2013 E550 4MATIC - P1, P2, SPORT
Originally Posted by SteveE400
I sort of disagree. My opinion is that at what they charge us for the sound systems in these cars, they should be able to function well and clearly with all their controls set to "11."

At least, with the bass set to '0' or so, you should never hear any distortion. You may have a bad speaker.
All that would do is insure the "11" on the screen is an effective "5".

Though there definitely should be no distortion at "0". Play with the sound from different sources and if it's all bad it's probably a bad speaker. I have a blown HK speaker too... Whoever had the car before me must have also thought that cranking it to "11" should fall under standard operation... ;-)
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Old Jan 10, 2019 | 10:07 AM
  #6  
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2011 E-350 4Matic Sport
Interesting topic to me. My car (HK system) seems to have a lack of bass, even with it set to the upper quarter range in sound settings.
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Old Jan 10, 2019 | 11:11 AM
  #7  
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2013 E550 4MATIC - P1, P2, SPORT
Originally Posted by Mud
Interesting topic to me. My car (HK system) seems to have a lack of bass, even with it set to the upper quarter range in sound settings.
I think it depends on what you're used to, you know? Compared to my Lincoln my E550 has good bass. Compared to my home theater system it's non-existent.
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Old Jan 10, 2019 | 01:17 PM
  #8  
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2011 E-350 4Matic Sport
I agree but this is not related to any excessive expectations, it's just low. Anyway, I don't want to hijack the thread, I'm looking at other sub installation threads.
However the OP posting will make me go back and carefully look at settings and to get back under that deck to hear what's going on.
thanks!
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Old Jan 10, 2019 | 04:41 PM
  #9  
Oda112's Avatar
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2010 W212 E550 4matic
Originally Posted by Leslie Simpson
Hi, Im new to MB and recently purchased a 2010 E350 cab with the HK audio.
Now the problem I having is with the sub, with anything other than low volume the sub simply distortes, you can get around it by turning down the bass but this kind of defeats the objective of the sub.

Is this a common problem with this car/audio system? I am really disappointed with the system in general particularly as it is supposed to be the premium system.
Take a look at the wiring and/or have the whole HU scanned. It should not distort at any level. Mine is a 2010 as well and it's perfect at all levels ( almost blew my eardrums out while blasting it to the max for a few seconds). The only weird thing mine does is when the driver's door speakers become mumbled or play at a lower level than the rest, but there's a loose wire in there. A gentle smack will usually resolve that.
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