E-Class (W212) 2010 - 2016: E 350, E 550
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Old Apr 4, 2019 | 12:34 PM
  #26  
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Living in $ 1 million dollar housing neighborhood, I found 1 thing.
Most of the time people can afford buying expensive items not becouse they blow the money thru the nose, but becouse they save them any way they can.
Bare in mind I am not talking about those who inherit few millions
So why buying the car you agree to pay $3000 for navigation?
Because you will have hard time to find one without it at dealer's lot and the cost is buried in option packages.
Than after spending that big money it is only convenient to pay another $400 every few years for updates. Most of us are too lazy to think that it makes no economical sense.
But would you have a choice and see all that cost upfront, Tom-Tom GPS cost ca $200 and comes with lifetime updates.
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Old Apr 4, 2019 | 01:21 PM
  #27  
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Originally Posted by cetialpha5
MB gets around it by offering free maps for the first 3 years so people who bought them new don't get stuck with additional charges, it's the people who buy them used who get stuck with the $250 charge.
Just to clarify, the free update program is tied to the car (not the owner), and is transferable to those who buy used, up to the 3-year expiration date (from car "in service" date).

Of course, as the last year for the W212 was 2016, all of these cars will pass through the expiration date no later than this year. I got the 2019 update installed under the program last Sept, before my eligibility expired in Oct.

Last edited by DFWdude; Apr 4, 2019 at 01:29 PM.
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Old Apr 4, 2019 | 01:37 PM
  #28  
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Originally Posted by Arrie
I just don't get it. People buy (Rent, ie, Lease) $60 000 - $70 000 car and complain about having to pay $250 for navigation update that you need to do every few years. Next time buy a car without navigation and use your phone in your hand for it.
There, I corrected this for you...

People don't want to pay $250 for a map update any more than they want to pay $250-$300 for a glorified oil change (A-Service). The NAV system in these cars is ancient technology, long passed by with Apple Car Play or Android Auto.

If MB dealers were smart (obviously not) they would offer map updates for $50 any time and for all vehicles. Or offer them free with some other service as a periodic promotion. They're done by a secretary at my dealership, anyway, and the dealer would make a lot more money milking hundreds of fast nickels, rather than a handful of slow dimes.

Last edited by DFWdude; Apr 4, 2019 at 01:39 PM.
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Old Apr 4, 2019 | 09:06 PM
  #29  
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Does anyone know if the latest update does anything useful for 2014 models - other than the nav system? Improved bluetooth maybe?
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Old Apr 4, 2019 | 11:06 PM
  #30  
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Originally Posted by DFWdude
There, I corrected this for you...

People don't want to pay $250 for a map update any more than they want to pay $250-$300 for a glorified oil change (A-Service). The NAV system in these cars is ancient technology, long passed by with Apple Car Play or Android Auto.

If MB dealers were smart (obviously not) they would offer map updates for $50 any time and for all vehicles. Or offer them free with some other service as a periodic promotion. They're done by a secretary at my dealership, anyway, and the dealer would make a lot more money milking hundreds of fast nickels, rather than a handful of slow dimes.
If you lease a car for 3 years (most common time) why would you ever even write about the navigation update in this forum?

I agree, if MB would offer updates every year for $50 or so they would make way more money on it. But MB does not own the map site unless they bought the Navtech. MB does not set the price for the updates, it is the Navtech who does it at least for most of it.
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Old Apr 4, 2019 | 11:46 PM
  #31  
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Originally Posted by Arrie
If you lease a car for 3 years (most common time) why would you ever even write about the navigation update in this forum?

I agree, if MB would offer updates every year for $50 or so they would make way more money on it. But MB does not own the map site unless they bought the Navtech. MB does not set the price for the updates, it is the Navtech who does it at least for most of it.
It was sometime ago, I thought I read that a consortium lead by German automakers (BMW, MB and VW/Audi) bought the mapping software from Nokia. But I may be wrong here.
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Old Apr 5, 2019 | 01:30 AM
  #32  
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Originally Posted by DFWdude
There, I corrected this for you...

People don't want to pay $250 for a map update any more than they want to pay $250-$300 for a glorified oil change (A-Service). The NAV system in these cars is ancient technology, long passed by with Apple Car Play or Android Auto.

If MB dealers were smart (obviously not) they would offer map updates for $50 any time and for all vehicles. Or offer them free with some other service as a periodic promotion. They're done by a secretary at my dealership, anyway, and the dealer would make a lot more money milking hundreds of fast nickels, rather than a handful of slow dimes.
so nicely stated ! 👍
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Old Apr 5, 2019 | 09:21 AM
  #33  
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Originally Posted by Arrie
If you lease a car for 3 years (most common time) why would you ever even write about the navigation update in this forum?
It's discussed here, because W212 is in the secondary car market at this time. More than likely, we W212 drivers buy these cars to OWN for much longer than the person who rents the car for 2-3 years.

I agree that those who lease cars probably don't care about long-term map updates. Those people are most likely on the W213 forum.

Originally Posted by Arrie
I agree, if MB would offer updates every year for $50 or so they would make way more money on it. But MB does not own the map site unless they bought the Navtech. MB does not set the price for the updates, it is the Navtech who does it at least for most of it.
Not sure of your point. If Navtech owns the mapping, then those companies who offer updates for free or for a nominal fee have made a conscious decision to absorb most/all of the cost (ie, not pass any fees to the customer). MB's decision not to absorb these fees is just their management decision.

Last edited by DFWdude; Apr 5, 2019 at 09:24 AM.
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Old May 2, 2019 | 08:57 PM
  #34  
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Feel free to contact me at info@bimmerguru.com with your VIN number for the latest map updates. It retails for $199 and if you mention you're a member of MBWorld you'll receive 10% off - Cheers
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Old May 2, 2019 | 10:23 PM
  #35  
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Originally Posted by info@bimmerguru.com
Feel free to contact me at info@bimmerguru.com with your VIN number for the latest map updates. It retails for $199 and if you mention you're a member of MBWorld you'll receive 10% off - Cheers
You know bimmerguru, the reason why car makers change it so that ONLY DEALER can do the NAVI update is exactly people like you. I bought the latest NAVI update for my 2010 E550 and the disk does not ask for a password and i could sell the installation to others but you know what, I do respect the laws and regulations and in no way in hell would I use the disk for someone else. There is an agreement that you accept with the installation and it is binding.

Now, there probably is a slim to none chance that I would get caught for letting others use my disk but i have the mind set not to break the law even if I could brake the law/rules knowing not to be caught doing it.

It is called HONESTY!!!
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Old May 2, 2019 | 10:32 PM
  #36  
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Originally Posted by Arrie
You know bimmerguru, the reason why car makers change it so that ONLY DEALER can do the NAVI update is exactly people like you. I bought the latest NAVI update for my 2010 E550 and the disk does not ask for a password and i could sell the installation to others but you know what, I do respect the laws and regulations and in no way in hell would I use the disk for someone else. There is an agreement that you accept with the installation and it is binding.

Now, there probably is a slim to none chance that I would get caught for letting others use my disk but i have the mind set not to break the law even if I could brake the law/rules knowing not to be caught doing it.

It is called HONESTY!!!
hi Arrie, I appreciate your opinion “honesty”.
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Old May 3, 2019 | 03:13 AM
  #37  
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than again, what some call honesty, the others call BS.
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Old May 3, 2019 | 09:04 AM
  #38  
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Dealer price I was just quoted 2 weeks ago for NAV update in my 2016 W212 - "The regular price is $249 plus a $65 install fee"

Question - For the update did anyone receive a letter or email or notice in Mercedes ME to get update? I didn't - the mb.navigation.com website says:

"Mercedes-Benz will inform owners when a new update is available"

Last edited by E55 KEV; May 3, 2019 at 09:06 AM.
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Old May 3, 2019 | 09:49 PM
  #39  
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"Mercedes-Benz will inform owners when a new update is available" is total BS.
MB never once informed us in our first 4 yrs of ownership.
In fact, we had to call the dealership multiple times, & it's always "it's coming out soon, call back in a few months..."
Finally brought it in for final check one week before the 4 yr factory warranty runs out, Service Advisor informed us that the latest Nav update was "free", the $99 is for the One hour install/labor cost.
Didn't ask what it costs for any upcoming ones, since we'll probably never get it updated again. Hopefully, someone will come up with a Google map or Android Auto hack by then...
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Old May 3, 2019 | 10:57 PM
  #40  
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Originally Posted by NickTH
"Mercedes-Benz will inform owners when a new update is available" is total BS.
MB never once informed us in our first 4 yrs of ownership.
In fact, we had to call the dealership multiple times, & it's always "it's coming out soon, call back in a few months..."
Finally brought it in for final check one week before the 4 yr factory warranty runs out, Service Advisor informed us that the latest Nav update was "free", the $99 is for the One hour install/labor cost.
Didn't ask what it costs for any upcoming ones, since we'll probably never get it updated again. Hopefully, someone will come up with a Google map or Android Auto hack by then...
If you can't afford the car why did you buy it?
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Old May 4, 2019 | 11:42 AM
  #41  
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Originally Posted by Arrie
If you can't afford the car why did you buy it?
You don't know anyone's financial situation because they drive a particular car. If this was a Honda forum with the same topic someone would post the same silly argument as you. People prefer to spend money on important and enjoyable things. It doesn't matter what it is - your car, your home, your vacations, your family etc. people usually want to save money or get the best deal. I really doubt you don't like saving money or getting a deal with every expense in life.

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Old May 4, 2019 | 12:08 PM
  #42  
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Originally Posted by E55 KEV
You don't know anyone's financial situation because they drive a particular car. If this was a Honda forum with the same topic someone would post the same silly argument. People prefer to spend money on important and enjoyable things. It doesn't matter what it is - your car, your home, your vacations, your family etc. people usually want to save money or get the best deal. I really doubt you don't like saving money or getting a deal with every expense in life.
I don't need to know anybody's financial situation. I just don't understand why people spend so much money for the car and then complain about a mere $300 NAVI update that you do not have to do at all but can if you wish and it does not need to be done other than every 3rd or 4th year anyway.

Then there are these people selling the disk or copies of them in this forum. That is plain ILLEGAL activity. This behavior should not even be allowed in this forum but obviously there are no moderators for this. To get that NAVI disk takes a big organization behind it and it is not free. Thinking of all the data on the disk it is kind of low cost in my opinion but this is just me. I also have the option to use my smart phone for navigation but prefer the one integrated in the car and I don't complain about the update cost. I knew and most of these complainers also did that MB is not the cheapest car to buy and not the cheapest to service before I / them bought it.

Car makers make it impossible to self update only because it is the only way for them to prevent illegal copying of the files and then these same people that cause this change are the ones complaining. Believe me, the dealer service want to use their time for better service items than updating NAVI maps in cars but to protect against file copying they had to change.

I also look after money and want to save it. For example just last weekend I saved about $1000 by changing my starter myself rather than taking it to the dealer. Mechanical work and not against any laws like copying the data from the NAVI disk is.
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Old May 4, 2019 | 12:16 PM
  #43  
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Originally Posted by Arrie
I saved about $1000 by changing my starter myself rather than taking it to the dealer.
That's not living by your own words no matter how you spin it:

Originally Posted by Arrie
If you can't afford the car why did you buy it?
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Old May 4, 2019 | 12:24 PM
  #44  
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Originally Posted by Arrie
I don't need to know anybody's financial situation. I just don't understand why people spend so much money for the car and then complain about a mere $300 NAVI update that you do not have to do at all but can if you wish and it does not need to be done other than every 3rd or 4th year anyway.

Then there are these people selling the disk or copies of them in this forum. That is plain ILLEGAL activity. This behavior should not even be allowed in this forum but obviously there are no moderators for this. To get that NAVI disk takes a big organization behind it and it is not free. Thinking of all the data on the disk it is kind of low cost in my opinion but this is just me. I also have the option to use my smart phone for navigation but prefer the one integrated in the car and I don't complain about the update cost. I knew and most of these complainers also did that MB is not the cheapest car to buy and not the cheapest to service before I / them bought it.

Car makers make it impossible to self update only because it is the only way for them to prevent illegal copying of the files and then these same people that cause this change are the ones complaining. Believe me, the dealer service want to use their time for better service items than updating NAVI maps in cars but to protect against file copying they had to change.

I also look after money and want to save it. For example just last weekend I saved about $1000 by changing my starter myself rather than taking it to the dealer. Mechanical work and not against any laws like copying the data from the NAVI disk is.
Technically it's not illegal to sell the DVD. You own it just like you would a movie that you would buy in the store and sell it again as a used DVD. In the case of a movie DVD, you can't just unsee the movie. Probably for licensing purposes maybe you're supposed to remove the map update from your car and then sell the DVD, but probably no one actually does that.

And of course yes, don't confuse being able to afford something vs value. I pay over $200 a month for the gym. I go a lot and find value in it. It's almost worth it just for the look on some people's face when I tell them how much it is. But I'm not about to pay $200 for a map update when it's not as good as Google maps which is free.
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Old May 4, 2019 | 01:34 PM
  #45  
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Originally Posted by E55 KEV
That's not living by your own words no matter how you spin it:
I can afford my car, I can also do plenty of work on it if I want but I don’t complain about the high cost of the starter job. I knew it is high and when there is enough in it for me I’ll do it if i can.

My Airmatic is acting up but I don’t complain it will cost lots of money to have the dealer fix it. I don’t think they are the bad guys because their pricing is inssne for some jobs. I knew it will be before I boight this car. Some NAVI complainers here talk like the dealer is doing something wrong or are cheating them when they ask the relatively high prize fir the update.

The thing for me is some posts about this NAVI update cost are just over the line. One example a few days ago I saw someone advertising update for $199 with 10% discount for forum members. I would not take the illegal copy for free.
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Old May 4, 2019 | 01:38 PM
  #46  
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The complaint over illegal discs (Post #34-36) is directed at a PAID Forum SPONSOR, which most likely is NOT selling pirated discs.

Arrie, I have several acquaintenances who stand in line at the Apple Store on release day -- year after year -- to buy the very latest iPhone. I used to ask them why so often, but have learned not to do so. Very often, it's these same brand-brainwashed lemmings who say, "If you can't afford it, why would you buy it" or some such.

I've been on these forums for 13 years, now, and I expect to read that phrase now and then. Because indeed, there are several people across this site who have more money than brains, and freely flaunt it. I don't believe you are one of them. But the phrase just reminds me why I don't use the phrase, myself.

Last edited by DFWdude; May 4, 2019 at 01:42 PM.
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Old May 4, 2019 | 01:38 PM
  #47  
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Originally Posted by Arrie
The thing for me is some posts about this NAVI update cost are just over the line. One example a few days ago I saw someone advertising update for $199 with 10% discount for forum members. I would not take the illegal copy for free.
I'm not sure it's actually an illegal copy. That guy was a vendor on here with a website so it's just a vendor selling it for a discount.
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Old May 4, 2019 | 01:43 PM
  #48  
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Originally Posted by DFWdude
Not to mention that the complaint over illegal discs (Post #34-36) is directed at a PAID Forum SPONSOR, which most likely is NOT selling pirated discs.

Arrie, I have several acquaintenances who stand in line at the Apple Store on release day -- year after year -- to buy the very latest iPhone. I used to ask them why so often, but have learned not to do so. Very often, it's these same brand-brainwashed lemmings who say, "If you can't afford it, why would you buy it" or some such.

I've been on these forums for 13 years, now, and I expect to read that phrase now and then. Because indeed, there are several people across this site who have more money than brains, and freely flaunt it. I don't believe you are one of them. But the phrase just reminds me why I don't use the phrase, myself.
That reminds me about this bit about buying stones.

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Old May 4, 2019 | 01:46 PM
  #49  
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Originally Posted by Arrie
Then there are these people selling the disk or copies of them in this forum. That is plain ILLEGAL activity.
No disrespect but it seems like you're completely uneducated about this service. Allow me to educate you a bit before you continue to spread your false information all over this forum. To start with, your car is a very old car with the older NTG4 head unit (without a need for a license key) which we don't even have map updates for that car since it's so old and yes you can get used map updates for that car and share them around with you friends should you wish so. The map updates we provide are all licensed map updates for 2012+ models which do require a license key and once a license key is registered to that VIN number it cannot be used on a different car. Same license used at any MB dealership at a lower overhead cost. It's no different than doing a brake job at the dealer for $1k+ or to have a taken to a qualified shop using OEM parts for $700.
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Old May 4, 2019 | 01:49 PM
  #50  
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Bare in mind that all map updates and well as GPS satellites are provided by US government for ho charge to customers.
Meaning MB USA is cashing big money on something they take for free.
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