2010 E350 Bluetooth Audio Stutter when first connecting?
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Junior Member
Joined: Jan 2021
Posts: 40
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2009 CLK280
2010 E350 Bluetooth Audio Stutter when first connecting?
I recently picked up a 2010 E350 expecting to have to use AUX like my 2008 CLK but to my surprise it has Bluetooth Audio that actually works fairly well and sounds good. The only downside is that when first connecting to my phone it will usually have a fair bit of audio stutter/skipping and lag when trying to control the audio through the in car controls (such as skipping tracks or pausing).
Sometimes it will have no issue at all, other times it will vary from a few seconds to a couple of minutes.
Is there anything that can be done about it? I deleted and reconnected my phone (iPhone 13) which didn't help, I tried disabling contact sync which did nothing either. Any way to get software updates?
Whereabouts is the bluetooth transmitter in this car for me to perhaps try positioning my phone closer?
I'm very happy to have bluetooth audio on a 2010 year car but it would be perfect if this issue can be resolved somehow!
Sometimes it will have no issue at all, other times it will vary from a few seconds to a couple of minutes.
Is there anything that can be done about it? I deleted and reconnected my phone (iPhone 13) which didn't help, I tried disabling contact sync which did nothing either. Any way to get software updates?
Whereabouts is the bluetooth transmitter in this car for me to perhaps try positioning my phone closer?
I'm very happy to have bluetooth audio on a 2010 year car but it would be perfect if this issue can be resolved somehow!
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Joined: Oct 2010
Posts: 5,142
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From: Southern US
2010 E550, 273 Engine: 2012 S550, 278 Engine
I recently picked up a 2010 E350 expecting to have to use AUX like my 2008 CLK but to my surprise it has Bluetooth Audio that actually works fairly well and sounds good. The only downside is that when first connecting to my phone it will usually have a fair bit of audio stutter/skipping and lag when trying to control the audio through the in car controls (such as skipping tracks or pausing).
Sometimes it will have no issue at all, other times it will vary from a few seconds to a couple of minutes.
Is there anything that can be done about it? I deleted and reconnected my phone (iPhone 13) which didn't help, I tried disabling contact sync which did nothing either. Any way to get software updates?
Whereabouts is the bluetooth transmitter in this car for me to perhaps try positioning my phone closer?
I'm very happy to have bluetooth audio on a 2010 year car but it would be perfect if this issue can be resolved somehow!
Sometimes it will have no issue at all, other times it will vary from a few seconds to a couple of minutes.
Is there anything that can be done about it? I deleted and reconnected my phone (iPhone 13) which didn't help, I tried disabling contact sync which did nothing either. Any way to get software updates?
Whereabouts is the bluetooth transmitter in this car for me to perhaps try positioning my phone closer?
I'm very happy to have bluetooth audio on a 2010 year car but it would be perfect if this issue can be resolved somehow!
But, for both cars I got software updates from MB and as my cars were under warranty it was free. Both cars sound from speakers improved and BT worked and still works on my E550. I don't use it often but it works very well.
You should ask your MB dealer if there are any software updates for your car. It is pricey but if BT is what you want then it may be worth it?
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Joined: Dec 2020
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From: 122W, 37N
2016 E350 4Matic wagon, 2019 Ford Expedition, 2019 Chevy Bolt EV
don't be surprised if the dealer charges on the order of 1 hour labor at their rates (its $200/hour here, eek) for a 'flashware' upgrade of the COMAND system. I needed to beg the dealer service to do this for my freshly acquired 2016 so I could use the ebay 'activator' to enable CarPlay and AndroidAuto (which have been working *great* for me for the past year). Now, 2016 had the 'new' NTG 5.1, which was used on W213, this android auto upgrade is not available for any previous year.
Thread Starter
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Joined: Jan 2021
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2009 CLK280
Here in Australia I think the dealer rates are over $300/h! I’ve been quoted $1250 to get a CarPlay kit fully installed if it’s $300+ for a firmware update I may as well go with CarPlay instead.
Thread Starter
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2009 CLK280
This is the one I was looking at: Online Store | main (naviplus.com.au)
Is that just a repackaged Ali express kit?
Is that just a repackaged Ali express kit?
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MBWorld Fanatic!
Joined: Dec 2020
Posts: 2,412
Likes: 1,483
From: 122W, 37N
2016 E350 4Matic wagon, 2019 Ford Expedition, 2019 Chevy Bolt EV
This is the one I was looking at: Online Store | main (naviplus.com.au)
Is that just a repackaged Ali express kit?
Is that just a repackaged Ali express kit?
btw, I'd be *very* surprised if a Mercedes dealer would install this for you as it involves plugging its various bits in between the car's components then figuring out where to stuff the 2 aftermarket modules..
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Thread Starter
Junior Member
Joined: Jan 2021
Posts: 40
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2009 CLK280
quite possible, or maybe something the vendor has ordered specifically from a small chinese manufacturer that we'd all consider no-name. hard to say as the vendor isn't giving any brand names or clues other than sales pages.
btw, I'd be *very* surprised if a Mercedes dealer would install this for you as it involves plugging its various bits in between the car's components then figuring out where to stuff the 2 aftermarket modules..
btw, I'd be *very* surprised if a Mercedes dealer would install this for you as it involves plugging its various bits in between the car's components then figuring out where to stuff the 2 aftermarket modules..
Member
Joined: Mar 2019
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2011 e550
Do you happen to wear an Apple Watch? They tend to interfere with the connection when streaming Bluetooth. For me, if I pause the audio from my watch for about 5-10 seconds and then hit play again from the watch then the stuttering goes away.
Thread Starter
Junior Member
Joined: Jan 2021
Posts: 40
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2009 CLK280
Oh that’s very interesting. I do in fact wear an Apple Watch. I’ve found that if I hit stop on the car and wait until it actually stops the music then start it up again there’s a good chance the lag will be gone but next time I’ll try it from the watch and see what happens!
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From: 122W, 37N
2016 E350 4Matic wagon, 2019 Ford Expedition, 2019 Chevy Bolt EV
now, I don't use an apple watch OR apple anything, but I've found that many Android phones start to get overloaded if you are doing too many different 'radio' things at once. these phones tend to have a single 'software defined radio' module in them, and for an example, if I have the GPS location enabled, and the wifi hotspot enabled and relaying cellular data reception, then the bluetooth audio streaming will get flakey. my newer Pixel 3A is a lot better than my first gen Pixel was.
