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2013 E350 Seat Belt Pre-tensioner Issues….

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Old May 14, 2022 | 05:04 PM
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2013 E350 Seat Belt Pre-tensioner Issues….

Hi I got a question for all you guru’s on this board. Just yesterday my seat belt started acting up. It went through the pretension but for some odd reason didn’t retract so it was extremely loose on me. I figured I pull it slowly and it would start to retract but was wrong. So I kept on pulling it in increments and eventually got all the way out. Long story short pulled over down the street and was fully extended so I sort of gave it a yank and it started to retract. Figured all was good but now it wont pre-tension anymore. I can hear the motor but nothing. The safety feature of the belt appears to be working if I yank it hard enough it will lock. No errors on cluster. I’m thinking it probably just needs to be recalibrated or reseated? Not 100% sure and was wondering if anyone else encountered this?

Thanks in advance
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Old May 15, 2022 | 10:49 AM
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safety first

What everyone is saying is... don't mess with it!
Belt pre-tensioners are built to be non-serviceable crash parts.

What DTC fault are you getting? These modules report and take orders on CAN-E1.

The safest way to go would be to replace the driver side with a part of your choice to restore safety. Any Dorman deal?


That being said I recall looking at that unit and deciding I was not going to trigger 1-way temper detections. I saw it's has a tiny belt with ribs like our electric steering rack. 3x bearings traveling on a plastic ramp are used to lock belt extension.

You can trust this German part to perform as designed and quit when supposed to. Hopefully codes will provide you with further info about what caused your troubles besides "replace faulty unit" -


Last edited by CaliBenzDriver; May 15, 2022 at 11:04 AM.
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Old May 15, 2022 | 11:14 AM
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See if attached bulletin helps.
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LI91.40-P-047183_Ver_5.pdf (35.4 KB, 373 views)
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Old May 16, 2022 | 01:52 AM
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Originally Posted by CaliBenzDriver
What everyone is saying is... don't mess with it!
Belt pre-tensioners are built to be non-serviceable crash parts.

What DTC fault are you getting? These modules report and take orders on CAN-E1.

The safest way to go would be to replace the driver side with a part of your choice to restore safety. Any Dorman deal?


That being said I recall looking at that unit and deciding I was not going to trigger 1-way temper detections. I saw it's has a tiny belt with ribs like our electric steering rack. 3x bearings traveling on a plastic ramp are used to lock belt extension.

You can trust this German part to perform as designed and quit when supposed to. Hopefully codes will provide you with further info about what caused your troubles besides "replace faulty unit" -
Not getting any codes so thats a good thing! I’m pretty sure the unit is fine as is just doesn’t have that little tug during first buckle after starting the car. When I tug on it, it does lock. Retracts as normal so mechanically it functions just doesn’t have that tug as stated. Currently I just turned it off. Was annoying at first but sort of grew on me. Lol Anyways I’m thinking its just mis-aligned or fell out of place hopefully something that simple but probably not.
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Old May 16, 2022 | 01:55 AM
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Originally Posted by konigstiger
See if attached bulletin helps.
Thank you. Reading it over looks like I may need to do something software related?

Last edited by johnny5; May 16, 2022 at 02:01 AM.
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Old May 16, 2022 | 02:35 AM
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Ignorance is bliss 😊

Originally Posted by johnny5
Not getting any codes so thats a good thing! I’m pretty sure the unit is fine as is just doesn’t have that little tug during first buckle after starting the car. When I tug on it, it does lock. Retracts as normal so mechanically it functions just doesn’t have that tug as stated. Currently I just turned it off. Was annoying at first but sort of grew on me. Lol Anyways I’m thinking its just mis-aligned or fell out of place hopefully something that simple but probably not.
You can just ignore this knowing your module is error free and works. I have had this friendly squeeze option disabled since early on.

The published TSB was dated 2012. Your MY13 could be affected based on assembly month.
Match software numbers using your scanner for peace.
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Old May 16, 2022 | 10:28 PM
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Originally Posted by CaliBenzDriver
You can just ignore this knowing your module is error free and works. I have had this friendly squeeze option disabled since early on.

The published TSB was dated 2012. Your MY13 could be affected based on assembly month.
Match software numbers using your scanner for peace.
I called Mercedes to see if they can check if it was and they said no. [size=12px]Yea worst case Ill just leave it off, not sure if its worth the money and repairing it or even [size=11px]replacing it. I was just curious if this happened to anyone else and if it was an easy fix. [/size][/size]
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