E-Class (W212) 2010 - 2016: E 350, E 550

Hidden Menu now locked NTG 4.5 !!! HELP!!!

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Old 07-10-2022 | 12:12 AM
  #1  
Aussie_E350_Wag's Avatar
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From: Canberra ACT
2013 E350 Facelift (Japan Import) 2007 E350 Elegance Wagon, 2014 E350 Wagon facelift model Jap Model
Hidden Menu now locked NTG 4.5 !!! HELP!!!

Well I found the Hidden Menu....and now I've screwed the NTG 4.5 unit that thinks it's been stolen!!!

Any ideas how to restore the unit please?


Old 07-10-2022 | 12:26 AM
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MY'14 W212 M276 3.5NA @60kMi
locked down: ouch!

Originally Posted by Aussie_E350_Wag
Well I found the Hidden Menu....and now I've screwed the NTG 4.5 unit that thinks it's been stolen!!!

Any ideas how to restore the unit please?

next stop... dealer service lane for a Xentry on-line massage.
While you're at it ask them to update the firmware on NTG head and the mBrace safety module (that may stay awake to phone-home).
Old 07-10-2022 | 04:07 AM
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W212 FL
I'm sorry to see that . This is why I always deter to try such things on . A dealer should help you ,please don't try cheap Chinese products to restore Command unit otherwise you could further damage the unit
Old 07-10-2022 | 09:42 PM
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2013 E350 Facelift (Japan Import) 2007 E350 Elegance Wagon, 2014 E350 Wagon facelift model Jap Model
Called the ONLY local dealer that's within 3hrs drive of the next one, spoke to 2 service guys and a mechanic NONE had ever heard of this happening on a NTG before!

Said I might need to visit Benz HQ in Sydney and see if they can sort it....they have a 6 week waiting list for service jobs!!

Fingers crossed BenzNinja can get a code and fix it.

Old 07-10-2022 | 10:31 PM
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MY'14 W212 M276 3.5NA @60kMi
unlocked soon....

goood move mate!
I'd be surprised if @BenzNinja couldn't find a way to boot your unit all the way through security.
🤞

I hope I never need to crack open the 40 scews of my Japanese NTG module by Mitsu. Luckily failures don't seem rampant.

SW services are a new bonenza for update subscriptions 😊
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Old 07-13-2022 | 02:18 AM
  #6  
Aussie_E350_Wag's Avatar
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2013 E350 Facelift (Japan Import) 2007 E350 Elegance Wagon, 2014 E350 Wagon facelift model Jap Model
Hey guys just a quick post to say Benzninja fixed the issue, the guy is a master at his craft 100%, can't thank him enough for his help!!
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Old 07-13-2022 | 03:58 AM
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Great work , I also appreciate your feedback on him
Happy Driving
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