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Hidden Menu now locked NTG 4.5 !!! HELP!!!

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Old Jul 10, 2022 | 12:12 AM
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2013 E350 Facelift (Japan Import) 2007 E350 Elegance Wagon, 2014 E350 Wagon facelift model Jap Model
Hidden Menu now locked NTG 4.5 !!! HELP!!!

Well I found the Hidden Menu....and now I've screwed the NTG 4.5 unit that thinks it's been stolen!!!

Any ideas how to restore the unit please?


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Old Jul 10, 2022 | 12:26 AM
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W212 MY'14 M276-3.5NA @75kMi
locked down: ouch!

Originally Posted by Aussie_E350_Wag
Well I found the Hidden Menu....and now I've screwed the NTG 4.5 unit that thinks it's been stolen!!!

Any ideas how to restore the unit please?

next stop... dealer service lane for a Xentry on-line massage.
While you're at it ask them to update the firmware on NTG head and the mBrace safety module (that may stay awake to phone-home).
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Old Jul 10, 2022 | 04:07 AM
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I'm sorry to see that . This is why I always deter to try such things on . A dealer should help you ,please don't try cheap Chinese products to restore Command unit otherwise you could further damage the unit
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Old Jul 10, 2022 | 09:42 PM
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Called the ONLY local dealer that's within 3hrs drive of the next one, spoke to 2 service guys and a mechanic NONE had ever heard of this happening on a NTG before!

Said I might need to visit Benz HQ in Sydney and see if they can sort it....they have a 6 week waiting list for service jobs!!

Fingers crossed BenzNinja can get a code and fix it.

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Old Jul 10, 2022 | 10:31 PM
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unlocked soon....

goood move mate!
I'd be surprised if @BenzNinja couldn't find a way to boot your unit all the way through security.
🤞

I hope I never need to crack open the 40 scews of my Japanese NTG module by Mitsu. Luckily failures don't seem rampant.

SW services are a new bonenza for update subscriptions 😊
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Old Jul 13, 2022 | 02:18 AM
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Hey guys just a quick post to say Benzninja fixed the issue, the guy is a master at his craft 100%, can't thank him enough for his help!!
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Old Jul 13, 2022 | 03:58 AM
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Great work , I also appreciate your feedback on him
Happy Driving
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