E-Class (W212) 2010 - 2016: E 350, E 550

odmeter rollback on autocheck

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Old 03-10-2023, 07:34 PM
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odmeter rollback on autocheck

Hello I'm getting ready to trade in the E350 for a new vehicle. However, the autocheck came out with odometer rollback alert. I bought the car in 2013 with CPO through a mercedes dealership. The car had 24k miles on it. However, the title had it listed it for 3600 miles. We missed the wrong mileage on the tile, just verified the model and vin #. How do I fix this problem? call autocheck, dealership, or DMV to get this alert removed? This alert drops the trade in value by 2k. Thanks
Old 03-12-2023, 02:36 PM
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What paper trail you have to prove DMV error?
Don't expect too much cooperation, but you can always include explanation on your listing.
Old 03-12-2023, 05:39 PM
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Sales reciept for vehicle and all maintenance inputs/reciepts will probably have proper mileage. Could dig all that up or request from dealer and take to DMV. Not sure where you DMV is at.

When I bought mine the title had it listed as a gasser, when I had it changed over I just told them it was a diesel. They fixed that during the change over.
Old 03-12-2023, 06:27 PM
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https://www.autocheck.com/vehiclehistory/contact

You can select vehicle history dispute.

Last edited by kjb55; 03-12-2023 at 06:30 PM.
Old 03-12-2023, 06:37 PM
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Originally Posted by kajtek1
What paper trail you have to prove DMV error?
Don't expect too much cooperation, but you can always include explanation on your listing.
I can't find paper trail on this. Im going to call the dealership to see if they can pull up the sales receipt with the mileage.
Old 03-12-2023, 06:39 PM
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Originally Posted by Quint22
Sales reciept for vehicle and all maintenance inputs/reciepts will probably have proper mileage. Could dig all that up or request from dealer and take to DMV. Not sure where you DMV is at.

When I bought mine the title had it listed as a gasser, when I had it changed over I just told them it was a diesel. They fixed that during the change over.
Thakns. I'll call the dealership to see if they still have that info.
Old 03-12-2023, 11:56 PM
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Originally Posted by daoism76
Thakns. I'll call the dealership to see if they still have that info.
Almost garunteed they still have the info however if they will give it to you is another matter. They should as long as the ownership matches up but dealers are sleezy so .

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Old 03-13-2023, 05:22 AM
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I dunno about you but in my stated after vehicle is 10 years old they do not ask for mileage statements anymore and put 000000000000 on title.

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