E-Class (W212) 2010 - 2016: E 350, E 550
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EPC access?

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Old Jun 24, 2023 | 11:52 AM
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EPC access?

I've been paying for an EPC (Electronic Parts Catalog) account for some years now... Its no longer working and I can't find where you manage these subscriptions, the old startekinfo.com site seems to be gone ? Has Mercedes discontinued EPC access entirely for US individuals ?
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Old Jun 24, 2023 | 12:45 PM
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It moved to https://xentry.mercedes-benz.com/home/

from there you can register for xentry parts or MBs current version of EPC.
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Old Jun 24, 2023 | 01:02 PM
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Originally Posted by kjb55
It moved to https://xentry.mercedes-benz.com/home/

from there you can register for xentry parts or MBs current version of EPC.

hmm, just lets me log in and then tells me I have no access. the page about registering for an account refers only to dealer employees.
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Old Jun 24, 2023 | 05:38 PM
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Originally Posted by Left Coast Geek
hmm, just lets me log in and then tells me I have no access. the page about registering for an account refers only to dealer employees.
Xentry is for MB dealers and employees, not for personal use.

They have Startek / ISPPI for independent shops and DIYers. Costs $92 per year for a subscription.

https://www.startekinfo.com/parts
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Old Jun 24, 2023 | 06:43 PM
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ok, new login portal for that, thats exactly what I was using before and mine expired in late april.... once registered there and my account updated, THEN I can log on via https://aftersales.mercedes-benz.com and get to ISPPI again. phew.
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Old Aug 26, 2023 | 06:12 AM
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Originally Posted by MeltdownSpectre
Xentry is for MB dealers and employees, not for personal use.

They have Startek / ISPPI for independent shops and DIYers. Costs $92 per year for a subscription.

https://www.startekinfo.com/parts
Where did you see (link to please) the $92 subscription option?

Thanks,

HK

No worries I just found it again!

Last edited by Hendrik Koster; Aug 26, 2023 at 06:14 AM.
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Old Jun 11, 2025 | 12:52 AM
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EPC

Originally Posted by Hendrik Koster
Where did you see (link to please) the $92 subscription option?

Thanks,

HK

No worries I just found it again!

Where did you go to see that? And do you need a physical company with a tax id to actually register for UMAS/EPC?
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Old Mar 19, 2026 | 10:16 AM
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Originally Posted by Left Coast Geek
ok, new login portal for that, thats exactly what I was using before and mine expired in late april.... once registered there and my account updated, THEN I can log on via https://aftersales.mercedes-benz.com and get to ISPPI again. phew.
Can you confirm whether a Parts subscription includes the Datacard feature to look up VINs and get build info? Thanks.
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Old Mar 19, 2026 | 01:23 PM
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about a year or 2 ago, mine stopped working, I no longer have any older benzes, and I couldn't figure out how to renew it
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Old Mar 19, 2026 | 10:23 PM
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I have used this website a little to locate the correct part numbers for my car. Not really easy to use, there is a little learning curve, but it seems to provide the correct answers.

https://nemigaparts.com/cat_spares/epc/mercedes/1/212/
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Old Mar 20, 2026 | 10:21 AM
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Originally Posted by jmattioni
Can you confirm whether a Parts subscription includes the Datacard feature to look up VINs and get build info? Thanks.
Yes, the parts subscription gives you the data card feature. Not sure what build info you're referring to.
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Old Mar 24, 2026 | 10:36 AM
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Originally Posted by kjb55
Yes, the parts subscription gives you the data card feature. Not sure what build info you're referring to.
Do you have an active EPC subscription?

If so, can you test whether it has this vehicle? WDDJK7EA3KF057162

Thanks.
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Old Mar 25, 2026 | 11:10 AM
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I now have a subscription to EPC online directly from MB. Costs about $110/yr.

After-Sales Platform

You can create a login and look around for free. Form there you can add subscriptions to access various features.

It appears that pretty much anyone can subscribe to not only EPC and WIS, but also Xentry. The catch is that subscriptions to Xentry are quite expensive.
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Old Mar 26, 2026 | 09:24 AM
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You beat me to it. I checked last night for your vin, but was mobile and couldn't post it. The EPC report to PDF will exclude certain selections that you need to take screenshots of.
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