E-Class (W212) 2010 - 2016: E 350, E 550
Sponsored by:
Sponsored by: CARiD

2014 E550 Suspension "bounce"?

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Jun 26, 2024 | 07:45 PM
  #1  
OutlawsMerc's Avatar
Thread Starter
Junior Member
 
Joined: Jun 2024
Posts: 16
Likes: 2
2013 & 2014 E550 4matic
2014 E550 Suspension "bounce"?

Hey strangers,

Hoping someone would have a clue on where to investigate here, or what else would be helpful to communicate to a mechanic. I've recently gotten a 2014 E550 4matic, and the car seems to be great except for one concern. At random times I can both feel and hear some type of "bounce" coming from the driver side front wheel/suspension area, or maybe through the steering wheel itself. I had the car in at my local indy shop for a quick review, and they weren't able to recreate the issue at the time. They did lift the car and checked the front brakes & suspension, but reported no apparent issues there. Unfortunately, I noticed the issue was still present on the drive home. The worst part of the issue is it's intermittency, it can happen a few times within a couple minutes and then disappear for 20+. Please find some extra description below, or let me know if any more details would be helpful.

- The "bounce" only happens 2-3 times per instance, never more.
- It is best felt with a hand at the 9' position on the steering wheel.
- It both sounds and feels vaguely like bouncing a basketball? Or like the crash of a drum cymbal?
- It does not seem to make any harsh thud, clank, grinding, or other 'metallic' sound
- Always felt between 30 - 60mph, have not experienced the issue at low speeds
- Always felt when driving straight or on slight bend.
- Haven't noticed it occur in any tight low speed or parking lot turns.
- The behavior does not seem to correlate directly to any road condition like cracks or uneven pavement, but I need to research more here.
- I haven't found a way to directly reproduce the issue, other than driving on a road at those speeds for 15+ minutes.
- I have been able to drive the car for 25+ min without experiencing the issue.

Let me know if any of that indicates where I should search further, and thanks for reading!
Reply
Old Jun 26, 2024 | 09:36 PM
  #2  
CaliBenzDriver's Avatar
Out Of Control!!
Community Builder
Community Influencer
Liked
Community Favorite
 
Joined: Apr 2019
Posts: 11,923
Likes: 6,775
From: Silicon Valley
W212 MY'14 M276-3.5NA @75kMi
weird bounce

Your car has developed a pronounced bounce. Your short list may involve:
  • stab link + bushings + Lwr Balljoints
  • (Airmatic valves)
  • 4Matic CV joints

Test to pinpoint freeplay or replace these maintenance parts.

++++++
While in the bouncing Dept... if your car frequently rocks side to side: it's the rear stab links bushings that help cause this.
The front stab link uses ball joints and are more resilient.
So just replace the 4x cheap stabilizer bar links: done! ✌️

Last edited by CaliBenzDriver; Jun 26, 2024 at 09:47 PM.
Reply
Old Jun 27, 2024 | 02:21 AM
  #3  
ChrisHimself's Avatar
SPONSOR
Photogenic
Liked
Loved
Community Favorite
 
Joined: Apr 2021
Posts: 846
Likes: 559
From: San Jose, CA
11 E550, 16 AMG GTS, 13 S550
sway bar links go out on these every other year about its pretty hilarious
lil too soon for control arms, mine were "ok" at 150k of terrible driving. The bushings aren't as hollow as they used to be
Also transmission mount could be roached. those can go out every 5-6 years depending on your conditions even if this isn't your actual problem I'd look at that.

Sway bar links are 1hr each side billable, so probably $300 labor and $100-200 for the pair depending on what you get from who
__________________
Alpha European Autotech
Purchase Amsoil at 25% off from me

Chris Tran, Retired Alpha European Autotech Owner
Amsoil Independent Dealer #7236674
Reply
Old Jun 27, 2024 | 09:08 AM
  #4  
OutlawsMerc's Avatar
Thread Starter
Junior Member
 
Joined: Jun 2024
Posts: 16
Likes: 2
2013 & 2014 E550 4matic
Thank you both for the quick response! Cali, I see you sharing detailed expertise across many threads - I always appreciate the knowledge found on these forums.

This car is just over 70k miles, for reference. The good news is that I haven't noticed any adverse impact to the driving experience other than that brief "bouncing" sensation - there doesn't seem to be excess side-to-side sway at the time of that sensation or while driving otherwise, but I will monitor this more closely. I'll try some more low speed & parking lot driving as well, to see if it ever occurs in those conditions. When looking at the tires just now, I see that three are a 2020 date - but the front driver tire is a 2018 date? I have it scheduled for an alignment check, and will have them check & rotate the tires to see if the sensation follows at all. New tires are in the future in any case.

Last edited by OutlawsMerc; Jun 27, 2024 at 10:00 AM.
Reply
Old Jun 27, 2024 | 07:03 PM
  #5  
OutlawsMerc's Avatar
Thread Starter
Junior Member
 
Joined: Jun 2024
Posts: 16
Likes: 2
2013 & 2014 E550 4matic
Still unable to reproduce at any speeds under ~30. Including a video of the noise as well, this happened around 50mph on a straight smooth road. There are two "bounces" around 4-5 seconds. Video example

Last edited by OutlawsMerc; Jun 27, 2024 at 07:06 PM.
Reply
Old Jun 27, 2024 | 07:17 PM
  #6  
CaliBenzDriver's Avatar
Out Of Control!!
Community Builder
Community Influencer
Liked
Community Favorite
 
Joined: Apr 2019
Posts: 11,923
Likes: 6,775
From: Silicon Valley
W212 MY'14 M276-3.5NA @75kMi
Originally Posted by OutlawsMerc
Still unable to reproduce at any speeds under ~30. Including a video of the noise as well, this happened around 50mph on a straight smooth road. There are two "bounces" around 4-5 seconds. Video example
Wait, I heard the "bang-bang"....
that sounds exactly like the steering wheel shaker.
Reply
Old Jun 27, 2024 | 07:53 PM
  #7  
OutlawsMerc's Avatar
Thread Starter
Junior Member
 
Joined: Jun 2024
Posts: 16
Likes: 2
2013 & 2014 E550 4matic
Originally Posted by CaliBenzDriver
Wait, I heard the "bang-bang"....
that sounds exactly like the steering wheel shaker.
Feels like we are narrowing in! I'm trying to find the part number for that, do you see the component you're thinking of on https://www.mercedespartscenter.com/ or https://mbparts.mbusa.com/? Maybe the 'steering wheel damper' (166-906-31-01), or could it be part of a larger assembly?
Reply
Old Jun 27, 2024 | 08:11 PM
  #8  
CaliBenzDriver's Avatar
Out Of Control!!
Community Builder
Community Influencer
Liked
Community Favorite
 
Joined: Apr 2019
Posts: 11,923
Likes: 6,775
From: Silicon Valley
W212 MY'14 M276-3.5NA @75kMi

vibrator assembly
vibrator warning can be turned off using the display memu options
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo
Old Jun 28, 2024 | 07:27 AM
  #9  
OutlawsMerc's Avatar
Thread Starter
Junior Member
 
Joined: Jun 2024
Posts: 16
Likes: 2
2013 & 2014 E550 4matic
Cali, thank you again for the assistance here!! I'm seeing where part A2129062700 may be for the pre-facelift W212, with most websites are showing it as incompatible with the 2014 model? Trying to find the comparable piece for the post facelift MY - might one of these.

Steering Wheel Damper 166-906-31-01
Steering Column Tilt Motor 218-906-28-00
Motor Assembly 172-906-05-00

Assuming the alignment & tire swap makes no difference, and I don't believe that it will for this, I'll follow up with my local shops and show them the video as well.
Reply
Old Jun 28, 2024 | 08:11 AM
  #10  
WRC-LVR's Avatar
Super Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Jan 2018
Posts: 532
Likes: 182
From: Atlanta GA
2012 E350 Cabriolet now SOLD to my son
Try turning off the vibrator warning in the display menu options. If that fixes it, then you at least know what causes the shake. Now why it is doing so.. is probably a sensor for the active lane keeping assist. That system may need calibrating....or a sensor needs replacing plus system recalibrating..
Reply
Old Jun 28, 2024 | 12:02 PM
  #11  
OutlawsMerc's Avatar
Thread Starter
Junior Member
 
Joined: Jun 2024
Posts: 16
Likes: 2
2013 & 2014 E550 4matic
hahahaha - my first two threads are a remarkable example of my mechanical prowess. Essentially, "why is there excess condensation when it is very hot/humid" and "why is LKA working as designed". The video below seems to demonstrate the feature, and is probably where I should have begun. With the LKA system disabled, I did not have that sensation in 2+ hr of driving. Setting the system to 'adaptive' instead of the default 'standard' would probably reduce the number of detected violations, so I will experiment there - a majority of this driving has been on windy back roads, vs interstates. Thanks again to all

Reply
Old Jun 29, 2024 | 08:24 PM
  #12  
CaliBenzDriver's Avatar
Out Of Control!!
Community Builder
Community Influencer
Liked
Community Favorite
 
Joined: Apr 2019
Posts: 11,923
Likes: 6,775
From: Silicon Valley
W212 MY'14 M276-3.5NA @75kMi
happy camper

That's great!
Glad we could help you find a solution.

Now you can get back to reading about schedule maintenance to prevent expensive surprise.

I am going to suggest your hard working cooling circuit:
Get your old thermostat + 1 gallon coolant replaced...
$150 parts
+ 1Hr labor
= less than $1000.


Last edited by CaliBenzDriver; Jun 30, 2024 at 12:11 AM.
Reply
Old Jun 29, 2024 | 08:58 PM
  #13  
JettaRed's Avatar
Banned
Veteran: Army
5 Year Member
Community Influencer
Loved
iTrader: (1)
 
Joined: Nov 2016
Posts: 7,847
Likes: 3,496
From: Maryland
2015 SL400 (M276 Turbo), 2014 C350 Sport (M276 NA), 2004 SL500 (M113), 2004 Audi TT225 (BEA)
Oh, man! I wanted to be the first to suggest LKA, but I guess if you snooze, you lose.

I remember the first time I test drove my C350 and crossed some lines in the road I thought the wheels were falling off. Now, be glad it wasn't Active Lane Keep Assist that jerks the wheel back into your lane by applying the brakes.
Reply
Old Jul 2, 2024 | 12:46 AM
  #14  
S. Madman's Avatar
Super Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Feb 2019
Posts: 681
Likes: 405
From: FL
2012 E550 sedan 2019 E63 Wagon
LMAO. Sorry, I could not help myself. I am usually very helpful in this forum. You drivers please go over your car features (also known as the owner's manual), before driving too far.

It happens to a lot of people that have never have the function. I think it happened to an owner that won the Cannonball in a W212 E63, when he switch to an Audi. Good times.
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 06:56 PM.

story-0
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE