Dashboard stopped functioning
Thread Starter
Junior Member
Joined: Feb 2021
Posts: 30
Likes: 8
From: Florida
S63 AMG, C-55, E-550
Dashboard stopped functioning
So, I had my 2011 E-550 at a Mercedes dealership in Gainesville, Florida for a month and a half to get a radio repaired. They charged me a bunch of money and the radio still doesn't work. The delivery driver was bringing it back to me when he called and said the dashboard was not functioning. He brought it back to the shop and they called and verified the dashboard does not work but it isn't connected to the non functioning radio or the command button they replaced.
Radio doesn't work, command button does nothing, no dashboard, no cruise control, no automatic headlights, no gas gauge or fuel gauge. Worse yet, I had to drive it 100 miles to get on a flight for my sister's funeral.
Anyone have any idea what to chase since Mercedes is about useless?
Radio doesn't work, command button does nothing, no dashboard, no cruise control, no automatic headlights, no gas gauge or fuel gauge. Worse yet, I had to drive it 100 miles to get on a flight for my sister's funeral.
Anyone have any idea what to chase since Mercedes is about useless?
MBWorld Fanatic!
Joined: Jun 2021
Posts: 3,175
Likes: 1,390
From: Fleriduh
W212 E63S Wagon - GSL580 - E63 - E350 - C300
Not a month ago Gainesville did the warranty replacement of an airbag in my car. The damn thing has not been able to hold a charge since and I frankly have been too busy to go around worrying about it.
couple of years ago they had one of my other cars in for service they were in an accident in the car sent it to the paint shop and tried to hide the entire situation but for the massive amount of sanding dust that was inside the car and all over the place. That dealership is terrible.
to get a real fix I would bring it to Tucker Motorsports in ocala. They're a little bit on the north side of town right off of 25th avenue.
couple of years ago they had one of my other cars in for service they were in an accident in the car sent it to the paint shop and tried to hide the entire situation but for the massive amount of sanding dust that was inside the car and all over the place. That dealership is terrible.
to get a real fix I would bring it to Tucker Motorsports in ocala. They're a little bit on the north side of town right off of 25th avenue.
MBWorld Fanatic!
Joined: Jun 2021
Posts: 3,175
Likes: 1,390
From: Fleriduh
W212 E63S Wagon - GSL580 - E63 - E350 - C300
Out Of Control!!
Joined: Apr 2019
Posts: 12,139
Likes: 6,879
From: Silicon Valley
W212 MY'14 M276-3.5NA @75kMi
So, I had my 2011 E-550 at a Mercedes dealership in Gainesville, Florida for a month and a half to get a radio repaired. They charged me a bunch of money and the radio still doesn't work. The delivery driver was bringing it back to me when he called and said the dashboard was not functioning. He brought it back to the shop and they called and verified the dashboard does not work but it isn't connected to the non functioning radio or the command button they replaced.
Radio doesn't work, command button does nothing, no dashboard, no cruise control, no automatic headlights, no gas gauge or fuel gauge. Worse yet, I had to drive it 100 miles to get on a flight for my sister's funeral.
Anyone have any idea what to chase since Mercedes is about useless?
Radio doesn't work, command button does nothing, no dashboard, no cruise control, no automatic headlights, no gas gauge or fuel gauge. Worse yet, I had to drive it 100 miles to get on a flight for my sister's funeral.
Anyone have any idea what to chase since Mercedes is about useless?
The faster step one may take is to simply reboot the unstable chassis back to sanity.
How many batteries on your year-model: single/double??
This issue is very likely one of the half-dozen factory-painted GND Post in the front footwells.
You will need to use a scanner to review CAN-B Modules disruptions.
Do NOT start pulling fuses for a lucky-one... this will endup as a battery flat set of batteries.
This will be a great car once this common nightmare is resolved.
Thread Starter
Junior Member
Joined: Feb 2021
Posts: 30
Likes: 8
From: Florida
S63 AMG, C-55, E-550
Not a month ago Gainesville did the warranty replacement of an airbag in my car. The damn thing has not been able to hold a charge since and I frankly have been too busy to go around worrying about it.
couple of years ago they had one of my other cars in for service they were in an accident in the car sent it to the paint shop and tried to hide the entire situation but for the massive amount of sanding dust that was inside the car and all over the place. That dealership is terrible.
to get a real fix I would bring it to Tucker Motorsports in ocala. They're a little bit on the north side of town right off of 25th avenue.
couple of years ago they had one of my other cars in for service they were in an accident in the car sent it to the paint shop and tried to hide the entire situation but for the massive amount of sanding dust that was inside the car and all over the place. That dealership is terrible.
to get a real fix I would bring it to Tucker Motorsports in ocala. They're a little bit on the north side of town right off of 25th avenue.
Thanks for the information. That is great to hear, since I live on the northeast side of Ocala, not far from there and had no idea about this company.
Thread Starter
Junior Member
Joined: Feb 2021
Posts: 30
Likes: 8
From: Florida
S63 AMG, C-55, E-550
Sorry to read about your recent lose.
The faster step one may take is to simply reboot the unstable chassis back to sanity.
How many batteries on your year-model: single/double??
This issue is very likely one of the half-dozen factory-painted GND Post in the front footwells.
You will need to use a scanner to review CAN-B Modules disruptions.
Do NOT start pulling fuses for a lucky-one... this will endup as a battery flat set of batteries.
This will be a great car once this common nightmare is resolved.
The faster step one may take is to simply reboot the unstable chassis back to sanity.
How many batteries on your year-model: single/double??
This issue is very likely one of the half-dozen factory-painted GND Post in the front footwells.
You will need to use a scanner to review CAN-B Modules disruptions.
Do NOT start pulling fuses for a lucky-one... this will endup as a battery flat set of batteries.
This will be a great car once this common nightmare is resolved.
Thanks for the information. I have two batteries, one main and one small one in the dash. Is that what you mean?
Out Of Control!!
Joined: Apr 2019
Posts: 12,139
Likes: 6,879
From: Silicon Valley
W212 MY'14 M276-3.5NA @75kMi
Personally I am not familiar with cars that have the small in-dash AUX Batt. They may require a bit more reset work after being disconnected for reboot. (clock, radio code, memory of sunroof, seats, windows,...).
One thing that's always true is it will take more time than anticipated to test results.
Always keep battery well charged up. Chassis modules are sensitive to marginal voltage.
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MBWorld Fanatic!
Joined: Jun 2021
Posts: 3,175
Likes: 1,390
From: Fleriduh
W212 E63S Wagon - GSL580 - E63 - E350 - C300
I live on the northeast side of Ocala,.
One neighbor has 3 E550 and a GLE63.
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