Navigation Version and Updates
Thread Starter
Senior Member
Joined: Jan 2009
Posts: 361
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Past 03 SL500,03 C240, 07 E350, 07 ML350, 10 ML350,11&14 E350 X2 2017 E300, 2017 C350e & 2000 S500
Navigation Version and Updates
My cars navigation system version is V1.2, the loaner I had was V2.0. The car comes with a three year free map update. Does anyone know how to get these updates. Also does anyone with a recent build have a version higher then V2.0?
Thanks
Thanks
Junior Member
Joined: Feb 2015
Posts: 70
Likes: 6
2018 E400 Coupe
Do you have to request the update from the dealer or do they perform the update whenever one is available, when you've taken the car in for service, etc?
Last edited by jgs1564; Feb 21, 2017 at 07:25 PM. Reason: Typo
Thread Starter
Senior Member
Joined: Jan 2009
Posts: 361
Likes: 28
Past 03 SL500,03 C240, 07 E350, 07 ML350, 10 ML350,11&14 E350 X2 2017 E300, 2017 C350e & 2000 S500
I recently had the car in for the navigation drifting and they didn't update the software and said they couldn't replicate it either. But got it on film now and have to go back...
Thread Starter
Senior Member
Joined: Jan 2009
Posts: 361
Likes: 28
Past 03 SL500,03 C240, 07 E350, 07 ML350, 10 ML350,11&14 E350 X2 2017 E300, 2017 C350e & 2000 S500
MBWorld Fanatic!
Joined: Mar 2009
Posts: 3,135
Likes: 272
From: Sweden
S213
Over here we can access all the navigation updates on the "Mercedes Me" Portal
Just recently downloaded the section for my area on a flash drive and updated the car, worked like a charm.
Do you have these online services in the US?
Just recently downloaded the section for my area on a flash drive and updated the car, worked like a charm.
Do you have these online services in the US?
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Thread Starter
Senior Member
Joined: Jan 2009
Posts: 361
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Past 03 SL500,03 C240, 07 E350, 07 ML350, 10 ML350,11&14 E350 X2 2017 E300, 2017 C350e & 2000 S500
Can you please post a link of the site you download yours off of?
Thank you
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Junior Member
Joined: Sep 2014
Posts: 53
Likes: 11
From: Ontario
2023 EQE 500
my E300 was delivered with v1.3 but i have seen reports of others with v2.x. of course asking the dealer about updates results in a blank stare and a $380 charge if/when an update is available on the Canadian side !!!
so in Sweden, free updates via self-serve Mercedes me portal
in the US, 3 years of free updates with every 2017 E class likely through dealer
and in Canada... nothing free...$$$
so in Sweden, free updates via self-serve Mercedes me portal
in the US, 3 years of free updates with every 2017 E class likely through dealer
and in Canada... nothing free...$$$
Thread Starter
Senior Member
Joined: Jan 2009
Posts: 361
Likes: 28
Past 03 SL500,03 C240, 07 E350, 07 ML350, 10 ML350,11&14 E350 X2 2017 E300, 2017 C350e & 2000 S500
The Navigation is just a rich money grab, they know people will just pay so why not charge for it. Its such a joke at this time that they charge for it and not made easily updatable like Tesla started back in 2012. Barely use my cars navigation when my google maps or waze are light years ahead.
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Joined: Mar 2009
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From: Sweden
S213
Here´s the Mercedes Me portal, unfortunately in Swedish but you get the idea,
here we can buy extra features such as "remote park pilot", "internet in car" "Geo position" and so on.
I can also see status on the vehicle, tire pressures, fuel, dorrs, sunroof, windowst etc.
This is also available in an smartphone app, slightly limited functionality but I use it to start my fuel heater in cold weather.
The navigation update feature isnt quite ready yet, it is supposed to update the car automaticlly OTA, but until then we can download all the maps or just specific areas on flash drive.
Junior Member
Joined: Feb 2017
Posts: 34
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From: Michigan
S213
Yeah, a ton more functionality in Europe, that's for sure. Drove me nuts that I couldn't follow the build of my custom-ordered S213 in the App like all the Germans could... And over here, we can only dream of being able to order a fuel heater. Real Americans fire up the whole engine remotely 
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Joined: Oct 2014
Posts: 4,524
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From: WI
17 E43; 21 GLS580
Nav updates are free and loaded when you take the car for maintenance. That doesnt mean an update is available every time you wish. In the US they usually update the database once a year.
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From: DFW
2022 E350 Diamond White Metallic, 2016 GLC300 Dakota Brown Metallic
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Joined: Jun 2008
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From: San Francisco, CA
2017 E300
To me, the actual map updates are not that useful since I live in a large metro city and state that doesn't change much. What would be much more valuable to me would be actual firmware updates ala tesla but that is wishful thinking.
Thread Starter
Senior Member
Joined: Jan 2009
Posts: 361
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Past 03 SL500,03 C240, 07 E350, 07 ML350, 10 ML350,11&14 E350 X2 2017 E300, 2017 C350e & 2000 S500
To get a Firmware update its like asking the dealer to sign there souls away, they hate it when you ask for it. which I never understood why, the car just sits and it downloads a software...
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Joined: Oct 2014
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From: WI
17 E43; 21 GLS580
Easy, you are filling a bay and using up their equipment that they could be using for a car that could be paying for service. 20 minutes is 20 minutes they are otherwise not making money! If they do it during regular maintenance they are getting paid for that time!
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Joined: Oct 2014
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From: WI
17 E43; 21 GLS580
Thread Starter
Senior Member
Joined: Jan 2009
Posts: 361
Likes: 28
Past 03 SL500,03 C240, 07 E350, 07 ML350, 10 ML350,11&14 E350 X2 2017 E300, 2017 C350e & 2000 S500
I always ask when I have take the car in for other issues, the car sits in there shop for two to three weeks sometimes. if the firmware can be updated OTA, how easily can it be hacked?
Junior Member
Joined: Jun 2013
Posts: 54
Likes: 9
2017 E300, 2017 C300
Latest 2019 Map Version
I was having a problem with my Navigation system using voice. I would ask to navigate to an address, the system would respond with that address and then nothing would happen. I took the car to the dealer and they confirmed the problem existed but could not repair it. I asked if there was an update and they said no.
A few days later I received a letter from MBUSA telling me a new map update was available. I took the letter to the dealer and asked for the update. It took a few days until they were able to source the software from MBUSA. They installed it in my 2017 E300 and it solved my problem. The new software is terrific - much better than the previous version, even when the old version worked.The latest software is N.America 2019 V16.0
Hope this helps.
A few days later I received a letter from MBUSA telling me a new map update was available. I took the letter to the dealer and asked for the update. It took a few days until they were able to source the software from MBUSA. They installed it in my 2017 E300 and it solved my problem. The new software is terrific - much better than the previous version, even when the old version worked.The latest software is N.America 2019 V16.0
Hope this helps.
Member
Joined: Oct 2019
Posts: 184
Likes: 23
E300
I asked if there was an update and they said no.
A few days later I received a letter from MBUSA telling me a new map update was available. I took the letter to the dealer and asked for the update. It took a few days until they were able to source the software from MBUSA. They installed it in my 2017 E300 and it solved my problem. The new software is terrific - much better than the previous version, even when the old version worked.The latest software is N.America 2019 V16.0
Hope this helps.
Hope this helps.
Newbie
Joined: Dec 2019
Posts: 2
Likes: 1
2017 Mercedes Benz E300 4matic
I was having a problem with my Navigation system using voice. I would ask to navigate to an address, the system would respond with that address and then nothing would happen. I took the car to the dealer and they confirmed the problem existed but could not repair it. I asked if there was an update and they said no.
A few days later I received a letter from MBUSA telling me a new map update was available. I took the letter to the dealer and asked for the update. It took a few days until they were able to source the software from MBUSA. They installed it in my 2017 E300 and it solved my problem. The new software is terrific - much better than the previous version, even when the old version worked.The latest software is N.America 2019 V16.0
Hope this helps.
A few days later I received a letter from MBUSA telling me a new map update was available. I took the letter to the dealer and asked for the update. It took a few days until they were able to source the software from MBUSA. They installed it in my 2017 E300 and it solved my problem. The new software is terrific - much better than the previous version, even when the old version worked.The latest software is N.America 2019 V16.0
Hope this helps.
