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Locating your car via app

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Old Jun 8, 2017 | 09:19 PM
  #1  
fizad99's Avatar
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2017 e300
Locating your car via app

When i try to locate my car with the app, it says "the location feature is currently unavailable, this may be because you or your vehicle are in an are with a poor network connect.

This doesnt make sense. im in boston with full LTE connect and it says that. I'm also at home with full wifi connection to the max and it still says that.

Does anyone else have this issue or know how to solve it?
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Old Jun 8, 2017 | 09:52 PM
  #2  
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From: SE North Carolina
2017 E 300, Toyota Land Cruiser
Funny that this came up today. Most of the time this feature works like a charm.For example, I found where the valet parked our car last weekend when we were out of town. But... for the last two days I have received the same message as you and my car is in my garage 50 ft from my office.
Joe
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Old Jun 8, 2017 | 11:08 PM
  #3  
dieseldoc's Avatar
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2022 E350 Diamond White Metallic, 2016 GLC300 Dakota Brown Metallic
Some times it works. Some times it does not. I have had it work on one car and not another at the same time.
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Old Jun 11, 2017 | 07:43 PM
  #4  
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W212 E-class, W211 E-class, F10 5-Series
I cannot even log into the app.
I am getting the "System Error" message. Anyone else?
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Old Jun 11, 2017 | 07:55 PM
  #5  
dieseldoc's Avatar
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2022 E350 Diamond White Metallic, 2016 GLC300 Dakota Brown Metallic
Just tested my app and it is working. Would call Mbrace.
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Old Jun 11, 2017 | 11:55 PM
  #6  
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From: SE North Carolina
2017 E 300, Toyota Land Cruiser
Just tried mine. It is working.

Joe
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Old Jun 14, 2017 | 02:26 PM
  #7  
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Joined: Mar 2008
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From: Los Angeles, CA
2017 E300, 2017 GLC300
The app seems to have some hit or miss moments during this migration that they're doing to Mercedes Me. For me, it doesn't find a lot of addresses when I try and "Send to Benz," or it's super slow in finding them. Usually trying later or restarting the app does it. Probably part of the reason for super low ratings on the app in the Google play store.
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Old Jun 14, 2017 | 03:08 PM
  #8  
Drano64's Avatar
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Joined: Mar 2012
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From: Scottsdale, Arizona
2018 GLC43
Live in Arizona, would love to use the remote start during our blazing summer temps. This weekend for example, temps are to hit 116' F. When leaving your car locked outside or even inside during the summer you crack you windows or sunroof to allow air to vent as temps on the interior sky rocket. The app when trying to remote start to help cool things down prior to hoping in kicks back an error that windows are open and vehicle is unable to remote start. WTH MB!
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Old Jun 14, 2017 | 08:29 PM
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The verizon connection to the car has nothing with your cars verizon data. Mine is finicky too depending where Im at. It works most of the time
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