PeteKettell

Twice now I have had the audio die on me whilst driving. I can move the volume controls which show on the screen and change radio stations, but no radio sound comes out. I still get traffic announcements and car warning bongs. If I stop and turn off the car for 10 minutes and restart it everything is fine.

Anyone had similar with a resolution? I've tried most things, I'm exploring whether it is a bluetooth iPhone connection issue, but not convinced.

Any suggestions greatly appreciated as MB said they had no record of such an occurrence on the massive database

Cao Black

This probably should be moved to the thread... "Audio Stopping - No Sound".

Apparently a bigger issue than previously thought. Good luck.

PeteKettell

Thank you, i'm a newbie so no idea how to transfer a post

PhilosophyAndre

Is your source satellite radio and, if so, does the problem occur consistently at the same spots? I’ve noticed a place where this occurs in both my car and a dealer loaner, and I assume it is just a place with poor satellite reception.

I also experienced seemingly random cut-outs as well as ocasdional rebooting of Command while driving. My dealer ordered updated Command software from Germany and that seems to have resolved those problems — and it also seems to make the Command interface more responsive/speedy overall.

Mbracer26

The satellite radio in this car is really weak, it cuts out in alot of places that my older w212 would never cut out or need to.