Command Audio Goes Dead
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Newbie
Joined: Jul 2017
Posts: 3
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S213 E220d AMG Line
Command Audio Goes Dead
Twice now I have had the audio die on me whilst driving. I can move the volume controls which show on the screen and change radio stations, but no radio sound comes out. I still get traffic announcements and car warning bongs. If I stop and turn off the car for 10 minutes and restart it everything is fine.
Anyone had similar with a resolution? I've tried most things, I'm exploring whether it is a bluetooth iPhone connection issue, but not convinced.
Any suggestions greatly appreciated as MB said they had no record of such an occurrence on the massive database
Anyone had similar with a resolution? I've tried most things, I'm exploring whether it is a bluetooth iPhone connection issue, but not convinced.
Any suggestions greatly appreciated as MB said they had no record of such an occurrence on the massive database
Super Member
Joined: Nov 2013
Posts: 738
Likes: 175
From: NorCal
2015 ML350+2025 E350
Twice now I have had the audio die on me whilst driving. I can move the volume controls which show on the screen and change radio stations, but no radio sound comes out. I still get traffic announcements and car warning bongs. If I stop and turn off the car for 10 minutes and restart it everything is fine.
Anyone had similar with a resolution? I've tried most things, I'm exploring whether it is a bluetooth iPhone connection issue, but not convinced.
Any suggestions greatly appreciated as MB said they had no record of such an occurrence on the massive database
Anyone had similar with a resolution? I've tried most things, I'm exploring whether it is a bluetooth iPhone connection issue, but not convinced.
Any suggestions greatly appreciated as MB said they had no record of such an occurrence on the massive database
Apparently a bigger issue than previously thought. Good luck.
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Joined: Aug 2016
Posts: 14
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2017 E300 4Matic, Piedmont Green
Is your source satellite radio and, if so, does the problem occur consistently at the same spots? I’ve noticed a place where this occurs in both my car and a dealer loaner, and I assume it is just a place with poor satellite reception.
I also experienced seemingly random cut-outs as well as ocasdional rebooting of Command while driving. My dealer ordered updated Command software from Germany and that seems to have resolved those problems — and it also seems to make the Command interface more responsive/speedy overall.
I also experienced seemingly random cut-outs as well as ocasdional rebooting of Command while driving. My dealer ordered updated Command software from Germany and that seems to have resolved those problems — and it also seems to make the Command interface more responsive/speedy overall.
Last edited by PhilosophyAndre; Jul 26, 2017 at 03:41 PM.
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Joined: Jan 2009
Posts: 361
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Past 03 SL500,03 C240, 07 E350, 07 ML350, 10 ML350,11&14 E350 X2 2017 E300, 2017 C350e & 2000 S500
Is your source satellite radio and, if so, does the problem occur consistently at the same spots? I’ve noticed a place where this occurs in both my car and a dealer loaner, and I assume it is just a place with poor satellite reception.
I also experienced seemingly random cut-outs as well as ocasdional rebooting of Command while driving. My dealer ordered updated Command software from Germany and that seems to have resolved those problems — and it also seems to make the Command interface more responsive/speedy overall.
I also experienced seemingly random cut-outs as well as ocasdional rebooting of Command while driving. My dealer ordered updated Command software from Germany and that seems to have resolved those problems — and it also seems to make the Command interface more responsive/speedy overall.
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