E-Class (W213) 2016 - 2023

Fragrance canister won't stay in place

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Old 07-29-2018, 04:13 PM
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Fragrance canister won't stay in place

The fragrance canister in my E400 keeps falling off of the mechanism in the glove box. It doesn't seem like it is really held in place by anything. Does anyone else have this issue? any suggestions?
Old 07-29-2018, 04:34 PM
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Are you sure you put it down with the magnet side down?
Old 07-29-2018, 04:41 PM
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Originally Posted by rbrylaw
Are you sure you put it down with the magnet side down?
yes
Old 07-29-2018, 04:45 PM
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Originally Posted by churchill1
yes
Then you should likely let your dealer take a look. There isn't something additional to do on these systems as the magnet is supposed to hold it in place.
Old 07-29-2018, 06:26 PM
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does the smell come through at least when it is in place?
Old 07-29-2018, 06:31 PM
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Originally Posted by jhpmbusa
does the smell come through at least when it is in place?
Yes. We just got our E300 yesterday, but I wound up turning it to low because at the higher levels, I found it to be a bit much.

Old 07-29-2018, 07:43 PM
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by the way, which fragrance do yo uhave?
Old 07-29-2018, 07:51 PM
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Originally Posted by jhpmbusa
by the way, which fragrance do yo uhave?
It comes standard with Freeside Mood. It's a pleasant enough aroma.
Old 07-30-2018, 01:31 AM
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Originally Posted by churchill1
The fragrance canister in my E400 keeps falling off of the mechanism in the glove box. It doesn't seem like it is really held in place by anything. Does anyone else have this issue? any suggestions?
Has the air balance package been worth it so far? We ended up skipping it in our E450 build because you had to order the massage seats just to get the air balance package and the massage seats are around $3,300 in Canada on the sedan. I kind of regret not being able to get the air balance package but we didn’t want to dish out extra for the massage as we’ve heard mixed reviews and instead went with the safety packages and designo interior since the designo interior here is cheaper than it is in USA (it’s $3300 CAD or approximately $2400 USD).
Old 07-30-2018, 06:43 AM
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i havent smelt the frangrance in owning the vehicle for 6 mths. took it to the dealership twice and they say there are no issues with it - long story short not worth it. plus the fragance is100 bucksss! yea doubt you will be replacing it once finished.
Old 07-30-2018, 07:52 AM
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Originally Posted by KingScrubs


Has the air balance package been worth it so far? We ended up skipping it in our E450 build because you had to order the massage seats just to get the air balance package and the massage seats are around $3,300 in Canada on the sedan. I kind of regret not being able to get the air balance package but we didn’t want to dish out extra for the massage as we’ve heard mixed reviews and instead went with the safety packages and designo interior since the designo interior here is cheaper than it is in USA (it’s $3300 CAD or approximately $2400 USD).
I think you made the right decision. Here in the US, the Air Balance package comes standard in the P2 Package, regardless of seat choice. I would not personally choose the system, but it came on our 2018 we picked up this weekend.. And for 2019, it's now a standalone option and since I have an E450 on order, I didn't order it, opting instead for more safety features.

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