nycebo

That's exactly what it does. Send to car, tap NAVI and a pop-up window appears asking if you want to begin navigation.

Of course, MB Connect being what it is, sometimes I have had to send it twice.

2012 merc amg

rbrylaw

It's encouraging to see you are up and running. Theoretically though, I should be up and running sooner than you since I got my car before you did, but who knows? I'm not as optimistic as you are........

2012 merc amg

rbrylaw

I have done that SO MANY times now, I can't count them. I'm done trying to figure this out myself. The car will be scheduled with my dealer this week to have the drivers door window replaced and tinted because it came with a small chip in the glass. I'll turn this over to the service folks and get them to work with Mercedes on sorting it out. I've personally spent too much trying to get something to work, which should work with no effort from me. Harumph Harumph Harump. But I still love this car to death!

rustybear3

OK...I only tried it once; I'll have to try again to see if that works.

rustybear3

Got it to work (send directions). Had to tap down to favorites and screen popped up asking me if I wanted to accept navigation route sent by phone. Maybe new to the 2019. If I didn't, the navigation screen would just remain blank. Just tapping the Nav screen didn't work for me.

So I can confirm everything appears to work on the new ME connect app. I'll have to try the concierge service later on when I really need it. I can see I won't be renewing that.

Just one final question for you Mercedes veterans. I notice in 3D mode the weather with clouds turns darker at night. Does it also show weather changes like lighting, rain, snow, etc. like my Cadillac CUE did?

rbrylaw

Just had my now every other day call with the Me Connect team. They say there's been no progress on my case. The first escalation team has escalated to a higher escalation team, but who know what that means? They said there's really nothing I can do on my end. It shows as Pending Activation on the Mercedes servers, meaning their system won't link with my car or app.

2012 merc amg

Maybe they do one car at a time with activation and it's based on vin or something like that, not when the car was purchased? There must have indeed been a problem with the modules in the car but they must be able to remotely change around the software, it's a pretty sophisticated system, just the fact how it communicates real time like it does is amazing. You can have your door unlocked one minute and then you lock it and it almost instantly shows up on your
Cell Phone. You'll have it working soon guaranteed.

rbrylaw

I suppose your hypothesis is as good as any, since they won't share anything with me other than "it's been escalated."

rbrylaw

Maybe my call yesterday where they told me they escalated me to a higher level escalation team or they just simply wrote....."Please get this guys app to work so he won't call and complain daily!"

But this morning, the app finally connected!!! I can finally see all the cool things this app can do. I'm at work, so haven't tested lock/unlock, but hopefully, they work.

Celebratory music playing. The sun is shining and all is good in Rod's world. For today.........

JDPEClassUK

rbrylaw

Fingers crossed for you too!

nycebo

That is great. But @rbrylaw you should still speak with MB about getting an extra year for the inconvenience!

rbrylaw

I did. They said they can't change the duration of services and to be honest, I'll just forget that I didn't get 2 weeks worth of service in exchange for having the service actually work. All services, with the exception of Concierge Services, which is one full year, are for 3 years. I honestly don't see the need to buy Concierge Services, when the one year is up anyway.

2012 merc amg

Ya, I definitely won't do the concierge service unless they make it so you push a button on the app and a Martini come out of the dash

rbrylaw

Now that's funny! I'd settle for a Latte from Starbucks, but don't think it will be dispensing them either!

nycebo

Wait! Do they have that feature now? How do I sign up?

rbrylaw

You mean your sales person didn't offer you option code SB06? Tsk Tsk. These people should really learn what's available. But in true MB fashion, it can't be added to an already built car. Sorry.......

sackboydad

rbrylaw

I'm doing the update on my iPhone right now. It better NOT break my newly enabled services.

Whew.......The update happened without any interruption to enabled services!

nycebo

Of course on my Samsung Galaxy S9, I had to login again after the update. But, all is well. I'm going to try the remote start tomorrow morning since it will be freezing up here.

rbrylaw

Interesting as on my iPhone Xs Max, I had to accept the Terms of Use again, but not sign in. Still, I would have been unhappy puppy had this update bricked the app on the very first day it started working for me. Gladly, it works just fine. I've now tried lock/unlock and both worked great. And I sent an address to the car, which popped up on my Comand screen the moment I turned the car on and the system woke up.

2012 merc amg

What amazes me is how fast things update on the cell phone on the app real time. When you lock the doors, ten seconds later on the app it says doors locked. I like how it tells me my convertible top is up. I might be indoors somewhere up on the 45 floor of a sky scraper and think darn its raining out did I put the top up on my car. Just can look on my cell phone now. I also have notifications enabled so it sends me a text real time when things such as door are opened or the car unlocked. This could help alert me the car is being stolen. Now I just need to get a dash cam.

nycebo

@2012 merc amg maybe this belongs in a different thread now that this thread seems resolved...so if so, let me know and I'll create one. Anyway, I read that you get notifications if the door is opened or the car is unlocked. Where did you set that up? I only have notifications options if the vehicle is left unlocked and I've never received one.

N.B. - I use android so apple may have more advanced functionality.