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E-Class (W213) 2016 - 2023

Head-Up Display Availability on 2020s

Old Sep 5, 2019 | 12:37 AM
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Head-Up Display Availability on 2020s

I notice that in the DOGs I have for both E-Class Sedan and Wagon, that the Head-Up Display option (which inexplicitly increased in price from $990 to $1,100 BTW) is marked "Delayed Availability" for the Wagon and "Limited Availability" for the Sedan? Seems funny, as it's obviously been out for a while. Anyhow, anyone know what Delayed Availability is in this case? Are orders you've placed for 2020s coming with HUDs? Any feedback about them being delayed? Until when?
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Old Sep 5, 2019 | 12:44 AM
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I may have (partially) answered my own question: The E450 at a dealer about 80 miles away does have the HUD. Hope my wagon can be ordered and received with it.
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Old Sep 5, 2019 | 11:22 AM
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I heard that the factory that makes the HUD is in Japan and when they had the tsunami a couple years ago the facility suffered damage. That resulted in limited availability.
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Old Sep 5, 2019 | 10:57 PM
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It can affect the built slot you get. At one point last year I read on this forum that dealers couldn’t order cars with the HUD for stock units, but could for customer orders. I had no issue getting one ordered in December that was build in February.
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Old Sep 6, 2019 | 12:40 PM
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Originally Posted by TugboatBill
I heard that the factory that makes the HUD is in Japan and when they had the tsunami a couple years ago the facility suffered damage. That resulted in limited availability.
I haven't heard about any tsunamis there since the one in 2011..
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Old Sep 6, 2019 | 03:46 PM
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That's theone.
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Old Sep 6, 2019 | 04:34 PM
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Originally Posted by TugboatBill
That's theone.
HUD was first offered in 2014 so it's unlikely MB would have sourced a component from a factory damaged in 2011.
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Old Sep 6, 2019 | 04:49 PM
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I seem to recall that when there was a shortage of HUDs last year (or was it the year before?) it was partially blamed on a fire at the supplier's factory. Perhaps they are still recovering from that fire?

This last May I put in an order for a 2020 E450 Sedan which included the HUD. I was told that my vehicle would include it. I'll find out for sure fairly soon as I'm been told the car has reached the Long Beach CA port and I should have the car in a few weeks.
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Old Sep 6, 2019 | 05:13 PM
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I ordered my 2020 E450 Wagon today, and specified the HUD, and no problems were encountered.
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Old Sep 9, 2019 | 08:11 AM
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Originally Posted by rraisley
I ordered my 2020 E450 Wagon today, and specified the HUD, and no problems were encountered.
Picked up my 2020 E350 Saturday - HUD was ordered without issue - provides more info than the one on my prior 2017 E300
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