2018 Mercedes W213 E300 needs new engine @ 23K Miles




My first two E300's both had over 90,000+ miles and didn't have a single issue. Didn't even replace the spark plugs on them. Just changed the oil and filters every 7,000-8,000 miles.
I beat the **** out of them too since I used them for work (I was the only driver) and no one else drove them so I know the whole history of both E300's.
I think it happens to the best of us. I haven't heard of many issues with the E300.
On my 2014 and 2016 E350 I had two throttle bodies fail on me and three position footwell sensors (have to replace the whole pedal). It happens. Drive the car and take care of it with what the service interval book says.
M274 up to model year 2017 C300, model year 2019 GLC300 and model year 2018 E300.
M264 after those change points.
Website : https://www-odi.nhtsa.dot.gov/VehicleComplaint




Website : https://www-odi.nhtsa.dot.gov/VehicleComplaint
If the dealer is reluctant, then a call to Mercedes Benz should get the ball rolling for you.
The Best of Mercedes & AMG
I will ask dealer to send me photos for the damage. I don’t know if they would do that.
If we are talking about the spark plug disintegrating then surely Mercedes-Benz do not make the actual spark plug and if these plugs are falling apart, then why is it only happening on very specific sized Mercedes engines?
Apologies for being a bit thick,but this thread has got my interest,
After a couple of days, service rep called and said I had internal engine problem, mentioned pistons, and recommended that it wouldn’t be worth spending any more money on diagnosing the problem. Quoted 20k??? to replace engine.
I have serviced the engine after the 50k mile mark and followed MB recommendations. Always used Mobile 1.
I’m in shock and plan to tow car to my local Indy. Will call MB corporate tomorrow but service rep doubts I’ll get any satisfaction.

As with everyone else, this will be my last Benz. My old 380SL is still running with over 250K.
Any advice would be appreciated, will file complaint as mentioned above. Thanks. John
After a couple of days, service rep called and said I had internal engine problem, mentioned pistons, and recommended that it wouldn’t be worth spending any more money on diagnosing the problem. Quoted 20k??? to replace engine.
I have serviced the engine after the 50k mile mark and followed MB recommendations. Always used Mobile 1.
I’m in shock and plan to tow car to my local Indy. Will call MB corporate tomorrow but service rep doubts I’ll get any satisfaction.

As with everyone else, this will be my last Benz. My old 380SL is still running with over 250K.
Any advice would be appreciated, will file complaint as mentioned above. Thanks. John
Another example that Mercedes-Benz manufactures garbage.
https://www.cnn.com/2021/11/09/cars/...dai/index.html
tl;dr it was too about premature engine failure that put their customers' lives at risk
I think the service interval of changing Sparks at 5yrs is the culprit here.
I changed the sparks on mine on the last sched at 3yrs mark as per the Australian Maintenance sched.. (at 32K Kms)
It looked pretty used. I'm not sure why North American Maint Sched shows 5 yrs.
Even my Mums W204 C250 cgi have a Maint Sched that shows to change it ever 3 yrs.




I think the service interval of changing Sparks at 5yrs is the culprit here.
I changed the sparks on mine on the last sched at 3yrs mark as per the Australian Maintenance sched.. (at 32K Kms)
It looked pretty used. I'm not sure why North American Maint Sched shows 5 yrs.
Even my Mums W204 C250 cgi have a Maint Sched that shows to change it ever 3 yrs.
FWIW: On my Ford Edge Sport, which is 2.7 bi Turbo engine, 335 HP, spark plug change is 100,000 miles. Most modern cars require (American, Japanese and Korean) do not call for a spark plug change until 100K
Besides, if comparing to the V6, I6 M256 produces so much more power.. Which requires even more frequent spark change.




Besides, if comparing to the V6, I6 M256 produces so much more power.. Which requires even more frequent spark change.
In a similar vein, changing the brake fluid is not required. There is so much more maintenance on a regular basis, either every year or every 10K miles, on German cars vs. most other cars. After a while you begin to wonder why don't German cars just use same parts that other cars use instead of parts that require continuous maintenance all at extra and substantial additional expense.
BTW, I do not buy into the argument that if you can afford a Mercedes you can afford the maintenance. That is pure rubbish: I have been driving Mercedes since the early 80's. Back then the Mercedes cost more than a Cadillac, but the car and parts were built to last and the total overall cost of ownership, taking into consideration resale value and repairs was less than a Cadillac! Buying a Mercedes was buying quality that lasts - which turned out to be cheaper.
Today it is reversed: The Mercedes cost more initially, suffers rapid depreciation and cost a fortune to maintain - especially out of warranty.
Did anyone say "Alice in Wonderland"!
It is a very poor stance in terms of brand perspective and as far as I'm concerned, the entire direction where Mercedes is heading is just towards the ground at the moment.
And you are absolutely right about needing to change the sparks every 3yrs or every 35K kms for Australian Mercedes.. It's a little ridiculous. But that's what it is.




It is a very poor stance in terms of brand perspective and as far as I'm concerned, the entire direction where Mercedes is heading is just towards the ground at the moment.
And you are absolutely right about needing to change the sparks every 3yrs or every 35K kms for Australian Mercedes.. It's a little ridiculous. But that's what it is.
My Mercedes Dealer has a special on the "A" service which is basically an oil and filter change: cost $225. Tire rotation is extra:
see: https://www.rallyemotors.com/service-specials/
My Ford Dealer has an oil and filter change plus tire rotation, $60:
see: https://www.bienerford.com/promotions/service/index.htm
Same oil, same filter plus tire rotation: why does the Mercedes cost almost 4 times as much for less?
The "B" service at 20,000 miles is $715, together with the "A" service $940 plus the cost of tire rotation, over $1000.
The Ford over the first 20,000 miles, three oil and filter changes and tire rotations, $180.
I love driving my Mercedes, but after a while it makes your "head spin!"
The brand power is a big player in this case. Unfortunately, Ford cannot be compared to Mercedes no matter what anyone tells me. The entire class is different.
The parts can be the same... But it's the brand that makes the difference here. (Which is crazy)
Think about it this way. Someone wanting to fly from NYC to LAX will cover the same distance, exactly the same airplane, but the price would be different between, lets say Southwest vs Delta?
Maybe you will get a little less extra services on Southwest, but essentially its the same service. Just maybe a little better looking?? Meals?? and Drinks?? But the prices are completely different.




The brand power is a big player in this case. Unfortunately, Ford cannot be compared to Mercedes no matter what anyone tells me. The entire class is different.
The parts can be the same... But it's the brand that makes the difference here. (Which is crazy)
Think about it this way. Someone wanting to fly from NYC to LAX will cover the same distance, exactly the same airplane, but the price would be different between, lets say Southwest vs Delta?
Maybe you will get a little less extra services on Southwest, but essentially its the same service. Just maybe a little better looking?? Meals?? and Drinks?? But the prices are completely different.
The oil used in the Mercedes is Mobil One Synthetic:
The oil used in the Ford is Mobil One Synthetic:
The cost of the Mercedes oil Filter is $27
The cost of the Ford oil Filter is $14
In the waiting room both Mercedes and Ford offer you complimentary coffee, tea, donuts, Wi-Fi and charging stations.
So this is not comparing Southwest to Delta: It really is Delta to Delta.
The only difference is "Franz" is putting the oil in the Mercedes and "Joe" is doing the oil change at Ford!
BTW, the dealers are within several miles of each other, on the same road so their cost of buildings, etc.(overhead) are the same.
Have a great day!

Besides, if comparing to the V6, I6 M256 produces so much more power.. Which requires even more frequent spark change.
https://www.roadandtrack.com/new-car...ech-explained/



