New Mercedes Me app
Junior Member
Joined: Sep 2020
Posts: 46
Likes: 29
From: Charlotte, NC
E450 4Matic Wagon '19, MDX '09, 9-5 Aero '03, 280ZX '79, BelAir '57, VF700S Sabre '84
Out Of Control!!
Joined: Nov 2018
Posts: 11,398
Likes: 5,322
From: San Francisco Bay Area
2019 C63CS
The new UI I suppose is subjective. I like it and don't find it hard to navigate. No easier or harder than the old app, just a fresh coat of paint for the most part and some minor reorg. The bigger improvement over the old app is that it is more reliable. While not all features have been carried over yet, the ones that are there actually work so far. Many of the features in the old app didn't really work properly. The old app showed stuff that wasn't actually supported by the car. For example my rear brake pad sensor triggered a couple of weeks ago before I had updated the app. It still showed the brakes were fine in the app, so totally useless. The new app now no longer shows a brake status for my car. Only the brake fluid status. The new app is supposed to properly hide features that are not actually supported by the car. For us iOS users, we can finally send navigation destinations to car again by sharing them from other apps such as Google Maps. This feature had mysteriously disappeared in the old app with a recent update, and the notifications now actually seem to work. When I park my car and don't lock it, I so far consistently get a notification in the app. With the old app I sometimes did and sometimes didn't. The new app also shows geo fencing notifications, which the old app never did. I have a geo fence setup around my dealership and indy, so I know when the car is taken out and comes back. Previously I got delayed notifications in my email, but now I get notifications directly on my phone. It is somewhat sad that it took a whole new app before the features actually worked as designed, but I take it.
Super Member
Joined: Oct 2017
Posts: 882
Likes: 110
2021 M550i
another feature that i used was being able to lock the vehicle while turning off the interior sensors while i leave my wife and dog in the car... it doesnt look like i can turn off the interior alarm/sensors anymore?
Junior Member
Joined: Oct 2019
Posts: 16
Likes: 2
From: Beaverton, OR
'20 E450
Interior Motion Sensor
I'm having the same problem ('20 E450, new app). Maybe we need to go back to previous version of the app. I also tried turning off the motion sensor under Vehicle settings. But as soon as you leave and lock, it turns back on. Solution anyone?
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MBWorld Fanatic!
Joined: Jul 2013
Posts: 4,830
Likes: 772
From: Venice Florida
2018 S560
hmmm, I don't see vehicle alarm anywhere but do see all sorts of new stuff. One thing that kinda intrigues me is "Parking for App" it says coming soon. Could this possibly be remote parking pilot? That sure would be nice. Pretty amazing though all the settings that you can now change with the app like Dash design styles and ambient lighting settings, etc.
Junior Member
Joined: Jan 2020
Posts: 51
Likes: 16
From: North Carolina
2017 GLC300, 2020 E450 Wagon
The update is a definite improvement. For me, the most welcome change is that Face ID (iOS feature) started to work again for locking/unlocking the vehicle. MB tech support had me reinstall the app to fix Face ID not working before this update came out. It worked for a while and then stopped. Here’s hoping it’s not a pattern.
Junior Member
Joined: Aug 2017
Posts: 57
Likes: 7
From: Eagle River, Alaska
2018 Mercedes-Benz E400 4MATIC Wagon
Locking a Running Car
My phone just updated the new version of the Mercedes Me app and one of the main functionalities that I used every day on the previous version of the app is gone. I used to be able to park my car (while running) and lock the car via the app, and then unlock the car via the app. I have a service animal and this is a feature that I use daily at the end of the day for short trips into the store after he has been working all day. Any ideas on how to over ride this feature?
1. start car
2. roll down driver window
3. from outside, reach in and push the door lock button
4. Activate the window up function--pull your hand out quickly
PREMIUM SPONSOR
Joined: Sep 2008
Posts: 324
Likes: 65
From: Chicago
2013 SL550, 2016 GLE350, 2016 GLC300
I haven't tried this with a Mercedes, but I used to have to do this to warm up my frozen Volvo which had no remote start.
1. start car
2. roll down driver window
3. from outside, reach in and push the door lock button
4. Activate the window up function--pull your hand out quickly
1. start car
2. roll down driver window
3. from outside, reach in and push the door lock button
4. Activate the window up function--pull your hand out quickly
Super Member
Joined: Dec 2005
Posts: 785
Likes: 113
From: Scottsdale, Arizona
2020 S63 Coupe, 2006 Hummer H1 Alpha, 2018 McLaren 720S, 2022 Porsche 911 TurboS, 2022 Tesla Model X
Anyone find a solution to the 'covered car' photo ? Updated my iPhone from 13.5 > 14.3 and no longer have the picture of my S63 Coupe, but a generic covered car. Reinstalled and went through vehicle info and still the same... not a huge deal obviously but was nice to see my baby when I was away and started the app!
Current version 3.03 Mercedes Me Connect, car is a 2020 S63 Coupe
Current version 3.03 Mercedes Me Connect, car is a 2020 S63 Coupe
Out Of Control!!
Joined: Nov 2018
Posts: 11,398
Likes: 5,322
From: San Francisco Bay Area
2019 C63CS
Anyone find a solution to the 'covered car' photo ? Updated my iPhone from 13.5 > 14.3 and no longer have the picture of my S63 Coupe, but a generic covered car. Reinstalled and went through vehicle info and still the same... not a huge deal obviously but was nice to see my baby when I was away and started the app!
Current version 3.03 Mercedes Me Connect, car is a 2020 S63 Coupe
Current version 3.03 Mercedes Me Connect, car is a 2020 S63 Coupe
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Junior Member
Joined: Mar 2021
Posts: 30
Likes: 5
GLS580
Super Member
Joined: Aug 2006
Posts: 724
Likes: 50
From: Vancouver Canada
S213 2020 E450 4Matic CDN Spec 07/19 build
For clarity, you're not referring to the "parking spaces" function, which my version of the app has?
Newbie
Joined: Mar 2021
Posts: 2
Likes: 0
GLB 2020
Mercedes me Connect app issue/ Windows, doors, engine on.
So back a year or so ago I actually called Mercedes to complain about the app. I couldn’t remote start my car. It kept saying my windows were open. They had me re-pair the car via calling the concierge directly from the car. I don’t think anyone had a clue what was going on. Now they are updating the heck out of the app which is great. BMW and Audi are light years ahead of phone and app connectivity. I’m sure MB will do the same eventually.
Member
Joined: Aug 2020
Posts: 108
Likes: 32
From: Dartmouth UK
2019 W213 E Class Estate
From the UK they can be contacted by email at Mercedes_me_connect@cac.mercedes-benz.com or 00800 9 777 7777 may work in USA
Junior Member
Joined: Mar 2021
Posts: 30
Likes: 5
GLS580
Mercedes Me feels like a half-baked afterthought. Almost as if MB is just checking a box to say they offer connectivity features.
I've built products from the ground up and managed ongoing development of existing products. From my perspective, it seems as though the Mercedes Me product team is either under-resourced or poorly managed. Likely a bit of both. Some of the design decisions seem odd. It has a design-by-committee feel. Wouldn't be surprised to learn that the Mercedes Me product roadmap and design has to filter through tons of bureaucracy, with each layer feeling the need to make changes whether warranted or not.
But who knows. All speculation on my part of course.
I've built products from the ground up and managed ongoing development of existing products. From my perspective, it seems as though the Mercedes Me product team is either under-resourced or poorly managed. Likely a bit of both. Some of the design decisions seem odd. It has a design-by-committee feel. Wouldn't be surprised to learn that the Mercedes Me product roadmap and design has to filter through tons of bureaucracy, with each layer feeling the need to make changes whether warranted or not.
But who knows. All speculation on my part of course.
MBWorld Fanatic!
Joined: Nov 2014
Posts: 5,357
Likes: 1,096
.
Mercedes Me feels like a half-baked afterthought. Almost as if MB is just checking a box to say they offer connectivity features.
I've built products from the ground up and managed ongoing development of existing products. From my perspective, it seems as though the Mercedes Me product team is either under-resourced or poorly managed. Likely a bit of both. Some of the design decisions seem odd. It has a design-by-committee feel. Wouldn't be surprised to learn that the Mercedes Me product roadmap and design has to filter through tons of bureaucracy, with each layer feeling the need to make changes whether warranted or not.
But who knows. All speculation on my part of course.
I've built products from the ground up and managed ongoing development of existing products. From my perspective, it seems as though the Mercedes Me product team is either under-resourced or poorly managed. Likely a bit of both. Some of the design decisions seem odd. It has a design-by-committee feel. Wouldn't be surprised to learn that the Mercedes Me product roadmap and design has to filter through tons of bureaucracy, with each layer feeling the need to make changes whether warranted or not.
But who knows. All speculation on my part of course.
MBWorld Fanatic!
Joined: Apr 2008
Posts: 2,144
Likes: 326
From: A Dutchy Living in Marseille, France
EQE SUV AMG-line 350+
I am not a Tesla fan, but their "connectivity" puts MB to shame!
