AD-Blue issue
12-15-2020, 04:05 AM
#1
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mercedes w204 c200 2.2
AD-Blue issue
Hello all, hope everyone is ok, I did put a post on here few years ago, and here I am now wanting some advice please.
I have owned a 2017 reg Mercedes W213 AMG Premium pack for the past 2 years I have had it serviced in December last year, so is due a service now.
Couple days ago my engine management light came on, it did not cause me any problems however since I've never had an engine light on I called out MB breakdown, the technician was having some problem with connecting to the AD-Blue module/controller so told me to limp-in to the dealership.
The following day I get a call from the dealership to say do I authorize a diagnostic charge which was something like £150? I asked why this would not be covered under the warranty, apparently my warranty ran out 3 months ago, (I was not aware of this).
So now I've given them the go ahead and also since my car was due a service I've asked them to carry out a service on the car.
My question is has anyone been in a similar situation?
Any advice would be appreciated.
Thank you
11.30am I've had a call from the dealership and I have been told its the AD-Blue tank that would need to be replaced (some sensor within the tank) , and its costing just for the tank £1,500?
what are the chances Mercedes would pay for this since its out of warranty by 3 months?
Thanks guys
I have owned a 2017 reg Mercedes W213 AMG Premium pack for the past 2 years I have had it serviced in December last year, so is due a service now.
Couple days ago my engine management light came on, it did not cause me any problems however since I've never had an engine light on I called out MB breakdown, the technician was having some problem with connecting to the AD-Blue module/controller so told me to limp-in to the dealership.
The following day I get a call from the dealership to say do I authorize a diagnostic charge which was something like £150? I asked why this would not be covered under the warranty, apparently my warranty ran out 3 months ago, (I was not aware of this).
So now I've given them the go ahead and also since my car was due a service I've asked them to carry out a service on the car.
My question is has anyone been in a similar situation?
Any advice would be appreciated.
Thank you
11.30am I've had a call from the dealership and I have been told its the AD-Blue tank that would need to be replaced (some sensor within the tank) , and its costing just for the tank £1,500?
what are the chances Mercedes would pay for this since its out of warranty by 3 months?
Thanks guys
Last edited by ZAHIDW204; 12-15-2020 at 06:38 AM.
12-15-2020, 08:08 AM
#2
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'71 Pinto
Speak with MB direct. Normally deciding factor is if vehicle is maintained by MB dealer (warranty work, maintenance, etc.)
12-15-2020, 08:28 AM
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'71 Pinto
You do not list your location but MB Customer Assistance Center, MBUSA is 1-800-367-6372.
12-15-2020, 08:35 AM
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12-15-2020, 08:52 AM
#8
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This is a great site for MB info but with your question you are more likely to get real UK owner feedback from somewhere like MBclub in the UK.
