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Old Feb 17, 2021 | 09:26 PM
  #1  
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Car
Touch Pad Buttons

Hi,

ive noticed lately the 3 touchpad buttons sometimes become unresponsive and do not “click” - then suddenly start clicking again when pressed. I’ve read on the forums that a software update could fix this and dealer suggested this as well. However I thought this is a mechanical “click” not a “haptic feedback” type of deal? how could software affect these buttons? I feel them click with the engine / command off after pressing them 15-20 times suddenly they don’t click anymore. then suddenly start clicking again.

When they do actually work - It’s not like there is anything “stuck” under them or anything like that. They are fine.

the car is currently at the dealer getting a software upgrade to supposedly fix this as well as other issues I have been having with the command unit.

Issues like freezing/black screens/car play/Siri unresponsive/some settings not loading when switching between profiles.

anyone have any input about these touch pad buttons clicking?

Mechanical? Or Software? Clicking


Last edited by th1ef; Feb 17, 2021 at 09:37 PM.
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Old Feb 18, 2021 | 09:15 AM
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From: A Dutchy Living in Marseille, France
EQE SUV AMG-line 350+
the click is software.
(you can actually disable the touchpad & buttons in the menu)
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Old Feb 18, 2021 | 09:55 AM
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2020 E450 Wagon
Originally Posted by Egonvdv
the click is software.
(you can actually disable the touchpad & buttons in the menu)
I disabled the touchpad as I found my hand was brushing it and moving the focus around. I did keep the buttons active though.
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Old Feb 18, 2021 | 10:46 AM
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From: A Dutchy Living in Marseille, France
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Originally Posted by fleuger99
I disabled the touchpad as I found my hand was brushing it and moving the focus around. I did keep the buttons active though.
that's not possible on my 2017. either all off, or all on
pitty cos i too brush the touchpad, but do want to use the buttons...
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Old Feb 18, 2021 | 12:57 PM
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W213 220d from 2016
Originally Posted by Egonvdv
that's not possible on my 2017. either all off, or all on
pitty cos i too brush the touchpad, but do want to use the buttons...
apply some sticker(like a wrap) to the touch surface then.
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Old Feb 21, 2021 | 02:51 PM
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2021 GLE 450
Originally Posted by Egonvdv
the click is software.
(you can actually disable the touchpad & buttons in the menu)
on the 2021 GLE 450, how do you disable the touchpad in the center console?

sorry, I just noticed this is the wrong forum for my car. I was directed here doing a search for disable touchpad.

Last edited by Vegas Benz; Feb 21, 2021 at 02:55 PM. Reason: wrong area
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