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Android Auto won't start

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Old Mar 23, 2021 | 02:09 PM
  #1  
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From: Corona Del Mar, CA
2020 E350L - 2018 SL450
Android Auto won't start

2020 E350

Any tips on getting Android Auto to start.

No matter how I try to start the app, the car says failure to start Android Auto.
3 different cables, under the connect selection it does identify the phone as a Samsung Note 8.

A bug with the car?

Frustrated as I really want to run Waze instead of the MB nav for longer trips.

Last edited by octony9717; Mar 23, 2021 at 02:14 PM.
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Old Mar 23, 2021 | 05:53 PM
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Go to Best Buy and purchase an expensive android charging cable. That should solve the problem. One of the biggest complaints people have with Android phones -- including me -- is that the cheap cables stop working very quickly.
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Old Mar 23, 2021 | 06:38 PM
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Thanks CarFan1, perhaps the one's I have been using don't make the grade.

I'll give it a shot within the next few days.
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Old Mar 25, 2021 | 05:28 PM
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From: Corona Del Mar, CA
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Still no go after buying the Samsung hi speed WHITE cable. It seems to start the app on the phone but it flickers then never starts.
Looks like Android Auto is going to be a bust.

I'll need to test with the wife's iPhone and see if I have any luck with that. This blows.
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Old Mar 25, 2021 | 05:54 PM
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Remove and reinstall AA on your phone. Re-establish the accounts needed, email, etc.
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Old Mar 25, 2021 | 06:07 PM
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From: Corona Del Mar, CA
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Thanks UA.
I really think my phone is hosed for some reason. Been down that route.
Something else I noticed is AA never seems to finish its first startup and just goes to the stage where it asks for permissions.
At some point but not all the time, the car informs me to finish the phone instructions.

I've spent so much time on this, I will ask the service person when I bring it in for the safety recall I just got in the mail today.
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Old Dec 20, 2021 | 02:44 PM
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My phone was the problem. I tested with another Android and it worked fine. I'm using a Samsung S21 Ultra with no problem.
I love using Spotify and Waze now.
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