E-Class (W213) 2016 - 2023

Command drains battery in 15-20 minutes.

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Old 04-01-2021, 10:24 PM
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Command drains battery in 15-20 minutes.

I’m curious about taking the Benz to a drive in, but if I sit in my car and turn on the radio the radio will only stay on for 20ish minutes then starts to warning it will turn off after 3 minutes, if I keep powering it back on eventually I get a battery warning and then after that a critical alert from the Mercedes me app. The car has no problem starting but on 2 occasions when I really drained the battery hard, no issue starting but ambient lighting would not work even after driving for 20 minutes, I had to pull the negative battery and put back and all was fine.

I do have an aftermarket subwoofer 500W alpine powering 2x 10” subs but in both situations when I forced the command unit on without ignition running the audio was very low or muted as I was testing a USB adapter.

I am trying to figure out if this is a battery issue or just the design of Mercedes when voltage hits a certain level it goes critical .

I imagine this would also be hard to warranty because of the aftermarket sub but I’m just curious does anyone else have this issue?

I used to notice in my c300 the radio would also turn off and would not stay on when if if ignition off

i used to leave my Chrysler on for hours listening to the radio but I mean it was a Chrysler with a aftermarket pioneer so can’t really compare to this.
Old 04-02-2021, 10:06 AM
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'11 E350, '11 E550, '98 M3, '95 E320
At least on the W212... the command was one of the first "convenience" features that would be turned off due main battery voltage dropping below a certain threshold. I believe is starts around 12.2 VDC... So not a good idea to keep running the command, for the sake of battery health and if you want to restart your engine at the end of the movie.

Maybe consider a jump pack (lithium), throw it on jump terminals when you want to run the infotainment for long periods without the engine running.
Old 04-02-2021, 10:54 AM
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That’s a good idea.

I just wonder why the battery gets so low so fast.
Old 04-02-2021, 06:32 PM
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2017 E300
A lot of people bring some other audio device when they go to a drive in movie, like a old boombox. Not ideal obviously, but less of a headache. I think there are even apps on your phone now for live radio.

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