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Old Mar 9, 2022 | 03:59 PM
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E Class E220 W213
No internet

Just picked up a 2016 E CLASS with dual 12.3 screens. However I can't get it to connect to the Internet

I have been into Hotspot and paired it with my password from the car, it then took me to a Vodafone page on my phone (Samsung A52S 5G) where I registered and signed up for a free month 1GB. This all went through OK, says paired on the Voda page and phone connected to car Hotspot still but no Internet, can anyone tell, me what's wrong?
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Old Mar 9, 2022 | 06:00 PM
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From: A Dutchy Living in Marseille, France
EQE SUV AMG-line 350+
can take a while to be activated
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Old Mar 10, 2022 | 03:22 PM
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E Class E220 W213
Originally Posted by Egonvdv
can take a while to be activated
It's been 3 days now, think something else is wrong
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Old Mar 10, 2022 | 03:35 PM
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GLS550
I was told by dealer that it could take upto two or three weeks to activate.
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Old Mar 10, 2022 | 03:37 PM
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E Class E220 W213
Jesus reallyyyyy
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Old Mar 11, 2022 | 03:18 AM
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From: A Dutchy Living in Marseille, France
EQE SUV AMG-line 350+
check via the website on your pc if it's really active .
if you go to your mercedes account and then to "internet" it will redirect you to vodaphone
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Old Mar 11, 2022 | 04:13 AM
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E Class E220 W213
All looks ok on the Voda website, I've even used data somehow even though I can't get the car to connect, I get the feeling its the phone using the data not the car.....


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Old Mar 11, 2022 | 06:05 AM
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From: A Dutchy Living in Marseille, France
EQE SUV AMG-line 350+
go to "connections" in the car and see what status is
don't confuse the CAR's connection (for tracking services etc) with YOUR PAID internet service
it states both separately
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Old Mar 11, 2022 | 02:30 PM
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E Class E220 W213
Ok I was confusing the fact the data was to provide wifi, that said my car still cannot use the browser or locate car function



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Old Mar 12, 2022 | 11:52 AM
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From: A Dutchy Living in Marseille, France
EQE SUV AMG-line 350+
it says you are offline.

i will check the menu in my car and see what it says (although i don't have internet myself)
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Old Mar 13, 2022 | 10:19 AM
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From: A Dutchy Living in Marseille, France
EQE SUV AMG-line 350+
I don't have the same menu, but as you can see status of the module has to be "online". (en ligne)
From what i see on your pic the module is offline.
both the car's connection and your paid internet go through this module, so it seems NEITHER is connected
Try rebooting comand by pressing and holding the off button until it comes back on again.
not sure if it'll work but it's worth a shot.




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Old Mar 13, 2022 | 04:30 PM
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E Class E220 W213
Originally Posted by Egonvdv
I don't have the same menu, but as you can see status of the module has to be "online". (en ligne)
From what i see on your pic the module is offline.
both the car's connection and your paid internet go through this module, so it seems NEITHER is connected
Try rebooting comand by pressing and holding the off button until it comes back on again.
not sure if it'll work but it's worth a shot.


Thanks I'll give this a go, though I can confirm hotspot Internet is working and using data fine
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Old Mar 13, 2022 | 06:14 PM
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From: A Dutchy Living in Marseille, France
EQE SUV AMG-line 350+
ah, but you said in your 1st post internet wasn't working right ?
so this now been solved, but it's the "Mercedes me" services that are not working?
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Old Mar 14, 2022 | 04:27 PM
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E Class E220 W213
Yes this is correct
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Old Mar 14, 2022 | 06:45 PM
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E350e
Restart navigation

I make mistake and press dealer menu, press restart...and all data wiped...is anybody can send me any files with all features... because I have just basic options...no led colours,no rear camera,no internet,no dynamic settings,no dub radio... disaster...
so if someone can download settings via usb and to send me zip file I'll be happy.
Thanks!
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Old Mar 15, 2022 | 06:40 AM
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From: A Dutchy Living in Marseille, France
EQE SUV AMG-line 350+
Originally Posted by L80OUS
Yes this is correct
It's weird that you have internet, as clearly the LTE module is offline
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