Notices
E-Class (W213) 2016 - 2023

What is service A3

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Mar 30, 2024 | 02:38 PM
  #1  
Courthaven's Avatar
Thread Starter
Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Jul 2018
Posts: 243
Likes: 23
Infiniti M35x
What is service A3

So my 2019 E300 is 5.5 years old at 37k miles and I just got the service warning for an A3 service instead of just an A service. What does that entail? Is that with a spark plug change or something else?

Thanks
Reply
Old Mar 30, 2024 | 02:56 PM
  #2  
2012 merc amg's Avatar
MBWorld Fanatic!
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Jul 2013
Posts: 4,830
Likes: 772
From: Venice Florida
2018 S560
It's basically just a oil and oil filter change and a bunch of checking things as with all A services. Spark plugs are not until 60K miles. Might want to think about changing out your engine air filter if it's original and also since the car is over 5 years old doing a trans oil change. Trans oil is really not due until 60K miles but since the car is over 5 years old like mine cant hurt to do the trans oil, I started a thread about that a week ago or so.
Reply
Old Mar 30, 2024 | 03:05 PM
  #3  
aks_19_ak's Avatar
Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Feb 2021
Posts: 114
Likes: 38
From: Australia
W213 e300 MY19 (Aus market)
Spark plug change and air filter

It’s an A service plus a spark plug change and engine air filter change.

i had mine last June.

https://www.sbautocare.co.uk/2023/01...s-a-b-service/
Reply
Old Mar 30, 2024 | 03:05 PM
  #4  
Courthaven's Avatar
Thread Starter
Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Jul 2018
Posts: 243
Likes: 23
Infiniti M35x
Cool thanks a lot!!
Reply
Old Mar 30, 2024 | 04:28 PM
  #5  
Courthaven's Avatar
Thread Starter
Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Jul 2018
Posts: 243
Likes: 23
Infiniti M35x
Originally Posted by aks_19_ak
It’s an A service plus a spark plug change and engine air filter change.

i had mine last June.

https://www.sbautocare.co.uk/2023/01...s-a-b-service/
How many miles roughly did you have on yours? Now I wonder if I need to do the spark plug change since I am only at 37k. Hmmm
Reply
Old Mar 30, 2024 | 04:51 PM
  #6  
The G Man's Avatar
MBWorld Fanatic!
5 Year Member
 
Joined: Oct 2015
Posts: 1,583
Likes: 292
2019 E300
Originally Posted by Courthaven
How many miles roughly did you have on yours? Now I wonder if I need to do the spark plug change since I am only at 37k. Hmmm
Changing the plugs at 50k miles is pretty conservative, if you are at 37k, I would wait another year since plugs are not really time based. However, the upcoming tranny and diff fluids changes are time sensitive.
Reply
Old Mar 30, 2024 | 05:50 PM
  #7  
aks_19_ak's Avatar
Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Feb 2021
Posts: 114
Likes: 38
From: Australia
W213 e300 MY19 (Aus market)
Originally Posted by Courthaven
How many miles roughly did you have on yours? Now I wonder if I need to do the spark plug change since I am only at 37k. Hmmm
I have to follow the specified changes to keep my car under warranty. Mercedes Australia specifies spark plugs and air filter at 3 years or 75,000 km whichever comes first. My car had done 40,000km or 24.8k miles at that point. Overly premature, I agree; but have a read through Billyismyname’s recent posts - the spark plugs can foul up over relatively short intervals compared to say my old Honda that lasts 60k miles between changes.

edit: see my next post; it seems MB USA specifies spark plug and engine air filter change at 5 yrs/50k miles.

Last edited by aks_19_ak; Mar 30, 2024 at 06:09 PM.
Reply
Old Mar 30, 2024 | 05:55 PM
  #8  
wildta's Avatar
MBWorld Fanatic!
Community Builder
Liked
Loved
Community Favorite
 
Joined: Jan 2023
Posts: 3,123
Likes: 1,201
GLE 580
Originally Posted by The G Man
Changing the plugs at 50k miles is pretty conservative, if you are at 37k, I would wait another year since plugs are not really time based. However, the upcoming tranny and diff fluids changes are time sensitive.
So when is transmission and differential fluids changed?
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo
Old Mar 30, 2024 | 06:06 PM
  #9  
aks_19_ak's Avatar
Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Feb 2021
Posts: 114
Likes: 38
From: Australia
W213 e300 MY19 (Aus market)
Originally Posted by wildta
So when is transmission and differential fluids changed?
iirc in the US it is the 6th year/60k mile service which would make it a B7 (attached)

here in Oz, it’s the A7 service (5th year/125,000 km) service.
Attached Files
File Type: pdf
18 E.pdf (186.9 KB, 277 views)
Reply
Old Mar 30, 2024 | 08:03 PM
  #10  
JTK44's Avatar
MBWorld Fanatic!
5 Year Member
Community Builder
Liked
Loved
 
Joined: May 2018
Posts: 3,048
Likes: 905
From: Long Island, NY
2019 E 450, 2016 E350 4matic (retired), 2018 Ford Edge Sport, 2008 Porsche Boxster
Originally Posted by The G Man
Changing the plugs at 50k miles is pretty conservative, if you are at 37k, I would wait another year since plugs are not really time based. However, the upcoming tranny and diff fluids changes are time sensitive.
Here there is going to be disagreement: I believe both the transmission and spark plugs are mileage not time based. The transmission is a sealed unit. No moisture or other contaminants to worry about. Unlike an engine, there is no high temperature build up.

BTW, 37K is only about 23,000 miles. In the US the recommendation for both spark plugs and transmission is 50,000 miles or about 80,000 km.

Remember Mercedes recommendations are not only ultra conservative but also profit driven!

My $.02 and hope this helps.
Reply
Old Mar 31, 2024 | 08:30 AM
  #11  
The G Man's Avatar
MBWorld Fanatic!
5 Year Member
 
Joined: Oct 2015
Posts: 1,583
Likes: 292
2019 E300
Originally Posted by JTK44
Here there is going to be disagreement: I believe both the transmission and spark plugs are mileage not time based. The transmission is a sealed unit. No moisture or other contaminants to worry about. Unlike an engine, there is no high temperature build up.

BTW, 37K is only about 23,000 miles. In the US the recommendation for both spark plugs and transmission is 50,000 miles or about 80,000 km.

Remember Mercedes recommendations are not only ultra conservative but also profit driven!

My $.02 and hope this helps.
I think the OP meant 37k miles not 37 km.

Most lubricant will degrade overtime, sealed or not. The automotive tranny is not a 100% sealed system. Most transmission has a vent to atmosphere on it because without it, the tranny would basically explode as it warmed up.The fluid has to expand as it warms. This also exposes the ATF to a small degree of moisture from the outside air which may cause contamination overtime. Also, modern day transmissions are design for shift comfort, that means a slower clutch which produce more metal shavings. Changing the transmission fluid and filter will remove the shavings.

Reply
Old Mar 31, 2024 | 09:25 AM
  #12  
JTK44's Avatar
MBWorld Fanatic!
5 Year Member
Community Builder
Liked
Loved
 
Joined: May 2018
Posts: 3,048
Likes: 905
From: Long Island, NY
2019 E 450, 2016 E350 4matic (retired), 2018 Ford Edge Sport, 2008 Porsche Boxster
Originally Posted by The G Man
I think the OP meant 37k miles not 37 km.

Most lubricant will degrade overtime, sealed or not. The automotive tranny is not a 100% sealed system. Most transmission has a vent to atmosphere on it because without it, the tranny would basically explode as it warmed up.The fluid has to expand as it warms. This also exposes the ATF to a small degree of moisture from the outside air which may cause contamination overtime. Also, modern day transmissions are design for shift comfort, that means a slower clutch which produce more metal shavings. Changing the transmission fluid and filter will remove the shavings.
Never any harm, except to your wallet, by changing fluids sooner than recommended.

Keep in mind most cars other than German cars, have no changing of transmission fluids or at 100,000 miles.

I do not understand why German cars do not use the same fluids, transmission and brake, etc. , that American and Asian cars use. I would save the buyer a lot of money:

OH: of course I understand: every time the buyer spends money, the dealer makes money?
Reply
Old Mar 31, 2024 | 10:27 AM
  #13  
The G Man's Avatar
MBWorld Fanatic!
5 Year Member
 
Joined: Oct 2015
Posts: 1,583
Likes: 292
2019 E300
Remember, there is no such thing as a lifetime fluid, its a marketing term. In my opinion, tranny fluid at 100k miles is really pushing it to the limit, no mater what the fluid type is.
Reply
Old Mar 31, 2024 | 01:10 PM
  #14  
BoMB's Avatar
Senior Member
Liked
Loved
Community Favorite
 
Joined: Jul 2021
Posts: 360
Likes: 67
From: Northern NJ, USA
2018 E300 4Matic Sport
Originally Posted by JTK44
Never any harm, except to your wallet, by changing fluids sooner than recommended.

Keep in mind most cars other than German cars, have no changing of transmission fluids or at 100,000 miles.

I do not understand why German cars do not use the same fluids, transmission and brake, etc. , that American and Asian cars use. I would save the buyer a lot of money:

OH: of course I understand: every time the buyer spends money, the dealer makes money?
Absolutely...Much more reliable and predictable income stream for the dealer too! Since they are no longer making any substantial money on their first business -- sales/selling you the car -- they are maximizing their revenue on their second business, service/maintenance. Simple business model. Restaurant vs. a catering venue.
Reply
Old Mar 31, 2024 | 09:18 PM
  #15  
2012 merc amg's Avatar
MBWorld Fanatic!
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Jul 2013
Posts: 4,830
Likes: 772
From: Venice Florida
2018 S560
It’s all about preventative maintainence you can pay some now or a lot more latter in repairs. I guess a lot of it depends on how long you keep your cars.
Reply
Old Mar 31, 2024 | 09:36 PM
  #16  
Chili501's Avatar
Newbie
 
Joined: Mar 2024
Posts: 1
Likes: 2
S550 4matic
Originally Posted by aks_19_ak
I have to follow the specified changes to keep my car under warranty. Mercedes Australia specifies spark plugs and air filter at 3 years or 75,000 km whichever comes first. My car had done 40,000km or 24.8k miles at that point. Overly premature, I agree; but have a read through Billyismyname’s recent posts - the spark plugs can foul up over relatively short intervals compared to say my old Honda that lasts 60k miles between changes.

edit: see my next post; it seems MB USA specifies spark plug and engine air filter change at 5 yrs/50k miles.
My S550 has 56,000 still original plugs and they look great
Reply
Old Mar 31, 2024 | 09:41 PM
  #17  
JTK44's Avatar
MBWorld Fanatic!
5 Year Member
Community Builder
Liked
Loved
 
Joined: May 2018
Posts: 3,048
Likes: 905
From: Long Island, NY
2019 E 450, 2016 E350 4matic (retired), 2018 Ford Edge Sport, 2008 Porsche Boxster
Originally Posted by 2012 merc amg
It’s all about preventative maintainence you can pay some now or a lot more latter in repairs. I guess a lot of it depends on how long you keep your cars.
Absolute nonsense: Is there something so unique about the fluids that Mercedes use, or the components in their transmissions and/or brake lines that Mercedes recommends changing fluids twice and sometimes three times as often as every other manufacturer?

Think about this: Mercedes cost more than almost every car, their parts cost more but they have you believing that in spite of this, their parts last 1/3 or 1/2 as long!

The Mercedes schedule of maintenance is nothing more than an additional revenue stream for Mercedes.
Reply
Old Mar 31, 2024 | 09:54 PM
  #18  
JTK44's Avatar
MBWorld Fanatic!
5 Year Member
Community Builder
Liked
Loved
 
Joined: May 2018
Posts: 3,048
Likes: 905
From: Long Island, NY
2019 E 450, 2016 E350 4matic (retired), 2018 Ford Edge Sport, 2008 Porsche Boxster
Originally Posted by aks_19_ak
I have to follow the specified changes to keep my car under warranty. Mercedes Australia specifies spark plugs and air filter at 3 years or 75,000 km whichever comes first. My car had done 40,000km or 24.8k miles at that point. Overly premature, I agree; but have a read through Billyismyname’s recent posts - the spark plugs can foul up over relatively short intervals compared to say my old Honda that lasts 60k miles between changes.

edit: see my next post; it seems MB USA specifies spark plug and engine air filter change at 5 yrs/50k miles.
This is completely inaccurate:

If the oil pump fails, not changing your spark plugs will not void your warranty.

For a warranty claim to be denied, Mercedes must show that the failure was the direct result of a spark plug failure.

One of the first signs of the need to change spark plugs are;
  • Hard starting
  • rough idling
  • decrease in mpg
Most manufactures recommend changing spark plugs every 100,000 miles. Most manufacturers use standard spark plugs that cost $8 to $12 a plug.

Mercedes spark plugs cost double that. One would think that paying double would give you twice the length of service. But no, you only get 1/2 the length of service.

Many years ago, before fuel injection, emission controls and gasoline without present day additives, changing spark plugs every 20/30,000 was necessary.

Pull a spark plug at 50,000 miles from todays clean burning engines and they will often look like new.


Reply
Old Mar 31, 2024 | 10:15 PM
  #19  
wildta's Avatar
MBWorld Fanatic!
Community Builder
Liked
Loved
Community Favorite
 
Joined: Jan 2023
Posts: 3,123
Likes: 1,201
GLE 580
Originally Posted by JTK44
This is completely inaccurate:

If the oil pump fails, not changing your spark plugs will not void your warranty.

For a warranty claim to be denied, Mercedes must show that the failure was the direct result of a spark plug failure.
Warranty terms could be different in Australia.

Another factor to consider, how frequently someone should change fluids, etc is driving style: peddle to the metal or driving Miss Daisy and everything in between. In reality, all of this shouldn't be only based on mileage but also somehow include RPMs divided by miles (total number of revolutions the engine crankshaft makes over a certain distance).

​​​​​​The dealers and us (as owners and prospective buyers) need to hold some type of common standard to ensure vehicles that get returned from leases, traded in, or sold to a 3rd party has some type of accepted scheduled maintenance history that protects the vehicle in the worst case scenario on the bell curve (spirited driver).

Last edited by wildta; Mar 31, 2024 at 10:25 PM.
Reply
Old Mar 31, 2024 | 10:26 PM
  #20  
JTK44's Avatar
MBWorld Fanatic!
5 Year Member
Community Builder
Liked
Loved
 
Joined: May 2018
Posts: 3,048
Likes: 905
From: Long Island, NY
2019 E 450, 2016 E350 4matic (retired), 2018 Ford Edge Sport, 2008 Porsche Boxster
Originally Posted by wildta
Warranty terms could be different in Australia.

Another factor to consider, how frequently someone should change fluids, etc is driving style: peddle to the metal or driving Miss Daisy and everything in between. In reality, all of this shouldn't be only based on mileage but also somehow include RPMs divided by miles (total number of revolutions the engine crankshaft makes over a certain distance).

​​​​​​The dealers and us (as owners and prospective buyers) need to hold some type of common standard to ensure vehicles that get returned from leases, traded in, or sold to a 3rd party has some type of accepted scheduled maintenance history that protects the vehicle in the worst case scenario (spirited driver).
Interesting point of information:

I have been leasing for over 40 years, my first lease was on a 1982 Mercedes 300 Turbodiesel.

Back then the leases were structured in such a way that almost 100% were turned in at lease end. Knowing this, and wanting to have the most marketable used cars for resale, Mercedes covered the entire cost of maintenance! Ditto for BMW!

My how things have changed!
Reply
Old Mar 31, 2024 | 10:30 PM
  #21  
wildta's Avatar
MBWorld Fanatic!
Community Builder
Liked
Loved
Community Favorite
 
Joined: Jan 2023
Posts: 3,123
Likes: 1,201
GLE 580
Originally Posted by JTK44
Interesting point of information:

I have been leasing for over 40 years, my first lease was on a 1982 Mercedes 300 Turbodiesel.

Back then the leases were structured in such a way that almost 100% were turned in at lease end. Knowing this, and wanting to have the most marketable used cars for resale, Mercedes covered the entire cost of maintenance! Ditto for BMW!

My how things have changed!
So when did Mercedes stop covering services during leases?
And what was the schedule like back then during those first 3 yrs of ownership vs the A, B, A we all know now?
Reply
Old Mar 31, 2024 | 10:54 PM
  #22  
BoMB's Avatar
Senior Member
Liked
Loved
Community Favorite
 
Joined: Jul 2021
Posts: 360
Likes: 67
From: Northern NJ, USA
2018 E300 4Matic Sport
Originally Posted by JTK44
Absolute nonsense: Is there something so unique about the fluids that Mercedes use, or the components in their transmissions and/or brake lines that Mercedes recommends changing fluids twice and sometimes three times as often as every other manufacturer?

Think about this: Mercedes cost more than almost every car, their parts cost more but they have you believing that in spite of this, their parts last 1/3 or 1/2 as long!

The Mercedes schedule of maintenance is nothing more than an additional revenue stream for Mercedes.
Absolutely!
Reply
Old Mar 31, 2024 | 11:00 PM
  #23  
BoMB's Avatar
Senior Member
Liked
Loved
Community Favorite
 
Joined: Jul 2021
Posts: 360
Likes: 67
From: Northern NJ, USA
2018 E300 4Matic Sport
I started leasing Mercedes in the mid-90's -- every three years I got a new ML and E -- and I specifically remember maintenance free or maintenance programs no longer being offered around the late 90's, definitely around 2000. When maintenance was included -- every single time I brought the car in -- every single time -- they told me this was needed, that was needed, and so on, and none of it was covered! I declined all of it. If there was ever an issue, it was covered by warranty. Today, they infer whatever the problem is "may not" be covered by warranty. Massive, complete pendulum swing changes in the last 20 to 25 years.
Reply
Old Mar 31, 2024 | 11:08 PM
  #24  
The G Man's Avatar
MBWorld Fanatic!
5 Year Member
 
Joined: Oct 2015
Posts: 1,583
Likes: 292
2019 E300
I would say the Mercedes maintenance intervals and parts cost is in line with BMW, Jaguar, Range Rover and Audi. Lexus, Infiniti and Acura are cheaper to maintain. Compare to VW, the Mercedes parts are better quality. The way most Americans drives their Mercedes, some of the maintenance items could be certainly be extended.
Reply
Old Mar 31, 2024 | 11:12 PM
  #25  
JTK44's Avatar
MBWorld Fanatic!
5 Year Member
Community Builder
Liked
Loved
 
Joined: May 2018
Posts: 3,048
Likes: 905
From: Long Island, NY
2019 E 450, 2016 E350 4matic (retired), 2018 Ford Edge Sport, 2008 Porsche Boxster
Originally Posted by wildta
So when did Mercedes stop covering services during leases?
And what was the schedule like back then during those first 3 yrs of ownership vs the A, B, A we all know now?
Back then all it was oil changes.

However Mercedes used very soft brake pads. Back then black wheels were very common. 10 to 12,000 miles were all you got. Mercedes claimed soft brakes pads were necessary.

Then Mercedes stopped but BMW started offering free maintenance for 3 years.

Mercedes followed suit: Guess what happened to the brake pads: When Mercedes had to cover them, they changed and brake pads lasted 30 to 40,000 miles.

Beyond changing the oil every 10,000 miles and air filters every 20,000 miles, most of the maintenance on the Mercedes is purely profit driven.
Reply


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 05:34 AM.

story-0
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE