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2017 E400 Navigation off when Using Carplay

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Old Dec 6, 2025 | 08:44 PM
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2017 E400 Wagon
2017 E400 Navigation off when Using Carplay

Hi Folks,
I just got a 2017 E class wagon (S213). Beautiful car, makes my happy everytime seeing it.

However there is one issue that I cannot fix: everytime when I use Carplay for navigation (which is all the time, native navigating is ancient), the GPS is always off, typically shifting forward of the car by a few hundred yards. It becomes unbearable when driving in dense urban area like San Francisco. Both Google map and Apple map have the same issue. Has anyone here seen this issue before? What can I do about it?

Thank you!
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Old Dec 7, 2025 | 07:24 AM
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Is the vehicle software up to date or is it the original '17 version? I have an '18 E300 (delivered 7/2017) and do not have that issue.
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Old Dec 7, 2025 | 11:56 AM
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With CarPlay, the phone has two options for receiving the GPS location. It can either use its own GPS receiver, or it can get the GPS location from the car's GPS receiver. The latter is optional in the CarPlay spec for wired CarPlay, but mandatory for wireless CarPlay. If you use your phone standalone in the car for navigation (not connected to CarPlay), is the GPS accurate on the phone then? Does it only become inaccurate when you connect it to the car? If it's the latter then as the next step try the built-in navigation system and see if the GPS is accurate or inaccurate. If it's also inaccurate, then you have an issue with the car's GPS antenna.

Last edited by superswiss; Dec 7, 2025 at 11:57 AM.
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Old Dec 8, 2025 | 10:32 AM
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2017 e400 wagon
No have not, only saw esp. using WAZE that the speed reported was way off actual speed I was going. Seems like more of a pure play carplay issue than a merc issue perhaps?
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Old Dec 8, 2025 | 02:48 PM
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2017 E400 Wagon
Yes my speed is way off as well! My car play works well with my other cars, GTI, Caddy ATS and my friend's cars.
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Old Dec 8, 2025 | 02:49 PM
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2017 E400 Wagon
Originally Posted by ua549
Is the vehicle software up to date or is it the original '17 version? I have an '18 E300 (delivered 7/2017) and do not have that issue.
No idea actually, but will check it out! Thank you
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Old Dec 8, 2025 | 02:51 PM
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2017 E400 Wagon
Originally Posted by superswiss
With CarPlay, the phone has two options for receiving the GPS location. It can either use its own GPS receiver, or it can get the GPS location from the car's GPS receiver. The latter is optional in the CarPlay spec for wired CarPlay, but mandatory for wireless CarPlay. If you use your phone standalone in the car for navigation (not connected to CarPlay), is the GPS accurate on the phone then? Does it only become inaccurate when you connect it to the car? If it's the latter then as the next step try the built-in navigation system and see if the GPS is accurate or inaccurate. If it's also inaccurate, then you have an issue with the car's GPS antenna.
Thank you. I will do some experiment but most likly the car's GPS antenna will need some work. Does it generally require me to replace it?
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Old Dec 29, 2025 | 04:25 AM
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Originally Posted by comple
Hi Folks,
I just got a 2017 E class wagon (S213). Beautiful car, makes my happy everytime seeing it.

However there is one issue that I cannot fix: every time I use CarPlay for navigation (which is all the time, native navigating is ancient), the GPS is always off, typically shifting forward of the car by a few hundred yards. It becomes unbearable when driving in dense urban areas like San Francisco. Using a virtual room decorator is nothing like this, where you have precise control; here, the GPS misalignment feels completely out of your control. Both Google Maps and Apple Maps have the same issue. Has anyone here seen this issue before? What can I do about it?

Thank you!
This GPS lag with CarPlay on your 2017 E-Class wagon is likely due to how the infotainment system syncs with the car’s GPS rather than an issue with Google Maps or Apple Maps. To fix it, make sure your MBUX/COMAND system has the latest firmware, check that the GPS antenna has a clear signal, restart or reconnect your iPhone (or try a different cable), and consider resetting the car’s navigation settings. If the problem persists, consult a Mercedes dealer about a possible GPS module calibration or hardware update.
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