Hey Mercedes stopped answering fun questions
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Junior Member
Joined: Oct 2024
Posts: 19
Likes: 3
2024 E-450
Hey Mercedes stopped answering fun questions
The Hey Mercedes didn't work unless I yelled. I took it to service and they replaced the microphones and then it worked fine. All of a sudden the fun commands don't get recognized. I can say "Navigate home" or "What time is it?" and those work. If I say "What is the weather in Anchorage Alaska?" or "What sound does a dog make?" those no longer work. Anyone know if I need to change something in settings?
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The Hey Mercedes didn't work unless I yelled. I took it to service and they replaced the microphones and then it worked fine. All of a sudden the fun commands don't get recognized. I can say "Navigate home" or "What time is it?" and those work. If I say "What is the weather in Anchorage Alaska?" or "What sound does a dog make?" those no longer work. Anyone know if I need to change something in settings?
I did hear reports for example the 2025 model year vehicles Mercedes Me aren't "funny" anymore.
Last edited by W205C43PFL; Oct 21, 2024 at 02:50 PM.
Thread Starter
Junior Member
Joined: Oct 2024
Posts: 19
Likes: 3
2024 E-450
They tried a software update first to fix the initial problem. That didn't work. They did the microphone replacements and another software update which fixed the initial problem. The funny answers worked after that. Then a week later they stopped.
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Here was the thread I was talking about : https://mbworld.org/forums/glc-class...2022-c300.html
Weird Mercedes decided to remove those commands, it was kind of cool.
Weird Mercedes decided to remove those commands, it was kind of cool.
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https://mbworld.org/forums/gle-class-v167/874399-how-do-i-opt-out-chatgpt.html
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Member
Joined: Sep 2012
Posts: 151
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From: Laguna Beach, CA
2024 E 350
I have the same problem, not sure if it started after dealer did a software update or not. It won't tell me a joke or what the weather is like. Only basic commands work like navigation, set temperature, ambient lighting or making a phone call. Dealer changed the 2 microphones, I got the car and right away it didn't work. To add to the problem I now can't lock the car using hand gesture, I can unlock it fine, just not lock it. I can still lock and unlock using my phone or my key.
My service adviser told me to take the car home and he will find out if there have been similar issues and how to fix it, he will call me once he has solution. I really hate to get the first new model year as all the bugs haven't been ironed out. I had a 2021 E350 before this and as it was the last old model I had no issues whatsoever......
My service adviser told me to take the car home and he will find out if there have been similar issues and how to fix it, he will call me once he has solution. I really hate to get the first new model year as all the bugs haven't been ironed out. I had a 2021 E350 before this and as it was the last old model I had no issues whatsoever......
Last edited by Icebreaker; Oct 25, 2024 at 02:14 AM. Reason: Change model
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Senior Member
Joined: Jun 2024
Posts: 485
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From: DFW Texas
GL450, E450, Porsche 718 GTS
I’ve heard reports that the Hey Mercedes feature is not working. Yesterday mine would not work. I’d ask something and she’d ask to repeat the request. After repeating, it would just shut down with no response. I thought maybe I’d messed something up because I had just switched over to a new iPhone 16 but then heard others were having the same problem
Anyone here having this?
Anyone here having this?
Member
Joined: Sep 2012
Posts: 151
Likes: 16
From: Laguna Beach, CA
2024 E 350
Just a quick update...Today I got in my car and all the fun commands seems to be working! My hand swipe to lock the does still does not work though. The unlock with hand swipe still works. This happens right after dealer did an Electronic Ignition Lock Control Unit software update, although my service advisor told me that should not have affected the door locks....
Member
Joined: Sep 2012
Posts: 151
Likes: 16
From: Laguna Beach, CA
2024 E 350
Yes the service advisor told me that maybe it needed to "sleep" first before it started to work again. We'll see how long it'll stay working on, I hope it doesn't break down again. I don't mind going to the dealer for a free car wash, but not keep going back for service...not fun!
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