E-Class (W214) 2024 -

Overall reliability of W214 E-Class, particularly E450?

Old Aug 18, 2025 | 04:37 PM
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Overall reliability of W214 E-Class, particularly E450?

Doing some digging in the search to see what I could find- not a whole lot. Some mention of potential problems from the air suspension but sounded like it was previous generations (but might not matter if the systems are the same?) What can you guys tell me about your reliability experiences owning these E-Classes? Any options to avoid? Thx

I've been wanted to test drive an E450 but even with a ton of dealers around none have been available. Now that 2026's are "in transit" there are a couple E450's heading in nearby dealer so I can finally check one out.
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Old Aug 18, 2025 | 05:15 PM
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Originally Posted by Jason
Doing some digging in the search to see what I could find- not a whole lot. Some mention of potential problems from the air suspension but sounded like it was previous generations (but might not matter if the systems are the same?) What can you guys tell me about your reliability experiences owning these E-Classes? Any options to avoid? Thx

I've been wanted to test drive an E450 but even with a ton of dealers around none have been available. Now that 2026's are "in transit" there are a couple E450's heading in nearby dealer so I can finally check one out.
I had 2 problems: 1) a bunch of warning messages came up. Dealer fixed the problem with a software update and by reconnecting some sensors in the rear bumper that had become disconnected; 2) a/c started blowing through the defroster vents. Dealer sent me a questionnaire about the problem and then was able to fix it over the air.
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Old Aug 18, 2025 | 05:57 PM
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Old Aug 18, 2025 | 06:26 PM
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Originally Posted by Alan Smithee
Rock star! Sometimes you have more luck just reading down a few pages on a forum than the search. Thanks much for the link! I know it’s annoying when a new member to the sub jumps in asking the same questions again. So thanks.

From reading through that, besides the argument over how often to change oil and interior filters, sounded like the biggest issue is the air suspension. In a sedan people seem to love it but what’s the consensus on should someone order it or not? I usually keep my cars a couple years past warranty but am below the avg 12k miles a year.
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Old Aug 18, 2025 | 07:55 PM
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Originally Posted by Jason
Rock star! Sometimes you have more luck just reading down a few pages on a forum than the search. Thanks much for the link! I know it’s annoying when a new member to the sub jumps in asking the same questions again. So thanks.

From reading through that, besides the argument over how often to change oil and interior filters, sounded like the biggest issue is the air suspension. In a sedan people seem to love it but what’s the consensus on should someone order it or not? I usually keep my cars a couple years past warranty but am below the avg 12k miles a year.
I don't think anyone can say there are air suspension issues just yet in the W214. It is apparently an issue on ALL Mercedes-Benz vehicles historically, but the W214 is too new for any reliability data on air suspension or anything else for that matter. I have air suspension and have zero issues with it or anything mechanical. Only issue I have at the moment is playing music from a USB thumb drive which is discussed in another thread.
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Old Aug 18, 2025 | 10:43 PM
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If you are driving 12K miles per year, and trade your cars before 75K miles, you are unlikely to have any problems with the air suspension. Five of the nine MBs I have owned had air suspension and only the X164 GL SUV had a failed front strut at 95K miles. I beleive MB CPO warranties exclude coverage of the air suspension. At least the two CPO GL450s I had did not include coverage for the suspension.
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Old Aug 19, 2025 | 09:47 AM
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Of the MB's with air suspension I've owned, only one made through the end of the warranty without failing. That one failed after 6 years and 45,000 miles. It was an E550.
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Old Aug 19, 2025 | 10:14 AM
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Originally Posted by ua549
Of the MB's with air suspension I've owned, only one made through the end of the warranty without failing. That one failed after 6 years and 45,000 miles. It was an E550.
Thanks. So I’m betting that you order your MBs with standard suspension now?
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Old Aug 19, 2025 | 11:03 AM
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I have a GL450 that one corner started leaking at around 48k miles. Replaced all four corners myself with Arnott Suspension products (air ride) and it has ridden like on a cloud ever since. I wouldn’t have a MB without air suspension. Got Airmatic on my E450.
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Old Aug 19, 2025 | 11:48 AM
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Originally Posted by Jason
Thanks. So I’m betting that you order your MBs with standard suspension now?
Airmatic is standard on many MB models. I've never ordered an MB with Airmatic as it was always a standard feature as was the case in the E550.
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Old Aug 20, 2025 | 01:18 PM
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So how many people are getting Airmatic on their E-Classes? I'm in S FL with a ton of dealers, just loaded up the website for Autonation's half dozen large MB dealers. About 200 E-Classes between '25s and 26's and NOT ONE has Airmatic. How is that even possible? It'll be an interesting conversation with the salescritters at the dealers. Sounds like no one wants a pile of off-lease E-Classes with potential airmatic problems?
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Old Aug 20, 2025 | 01:36 PM
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Originally Posted by Jason
So how many people are getting Airmatic on their E-Classes? I'm in S FL with a ton of dealers, just loaded up the website for Autonation's half dozen large MB dealers. About 200 E-Classes between '25s and 26's and NOT ONE has Airmatic. How is that even possible? It'll be an interesting conversation with the salescritters at the dealers. Sounds like no one wants a pile of off-lease E-Classes with potential airmatic problems?
I am on my 5th MB Wagon and 4 of them had/have Airmatic. Only one of the Wagons (my 2004 model) had an issue and that was at around 150,000 miles. Dealer repaired it to my satisfaction. I'm thinking MB has a better Airmatic system for 2025 models than what they had in 2004. So I don't worry about Airmatic reliability and I'm happy to have it.

Last edited by beechcamp; Aug 20, 2025 at 01:39 PM.
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Old Aug 20, 2025 | 02:45 PM
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The rear steering included in the Airmatic package is a much welcomed addition as well.
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Old Aug 20, 2025 | 03:01 PM
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Originally Posted by Jason
So how many people are getting Airmatic on their E-Classes? I'm in S FL with a ton of dealers, just loaded up the website for Autonation's half dozen large MB dealers. About 200 E-Classes between '25s and 26's and NOT ONE has Airmatic. How is that even possible? It'll be an interesting conversation with the salescritters at the dealers. Sounds like no one wants a pile of off-lease E-Classes with potential airmatic problems?
I did a quick search as well and didn’t find an E450 with Airmatic either from the ones I reviewed. But I didn’t see any heavily equipped vehicles over around $85k. Most only @ $73k with the basic options. Maybe they’re holding off for the 26es to order loaded down.
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Old Aug 20, 2025 | 08:43 PM
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Originally Posted by Jason
Rock star! Sometimes you have more luck just reading down a few pages on a forum than the search. Thanks much for the link! I know it’s annoying when a new member to the sub jumps in asking the same questions again. So thanks.

From reading through that, besides the argument over how often to change oil and interior filters, sounded like the biggest issue is the air suspension. In a sedan people seem to love it but what’s the consensus on should someone order it or not? I usually keep my cars a couple years past warranty but am below the avg 12k miles a year.
I had the Air Suspension in my X213 (2022 E450 All-terrain) and it has crossed 60K miles now (sold it to my brother at around 45K miles). Not even a whisper of a problem, till date, and absolutely spotless, reliability-wise. But then again, I don't play rally car with my All-Terrain either, and maybe that's why. My reliability benchmark is my 2019 Honda Fit with a stickshift, and the X213 matches it.

My X214 (2025 E450 All-Terrain) has around 7400 miles at the moment, and has been spotless till date, reliability wise. I hope to keep this for the next 10+ years, and plan to beat the nearly 250K trouble-free miles that my older ML320 lasted, till I donated it.

PS: I maintain my car, with 5K mile intervals, unlike the 10K mile interval that MB allows.
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Old Aug 20, 2025 | 09:29 PM
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2023 E 450 with about every option including airmatic. Great car. No problems. Love it. Lots of power, smooth, quiet, and a bit of a beast when pressed. Just get one and enjoy it! Get extended warranty if you like! Expensive to buy and maintain, but well worth it!
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Old Aug 23, 2025 | 05:32 PM
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Originally Posted by Hicksra
I did a quick search as well and didn’t find an E450 with Airmatic either from the ones I reviewed. But I didn’t see any heavily equipped vehicles over around $85k. Most only @ $73k with the basic options. Maybe they’re holding off for the 26es to order loaded down.
So was chatting with a salesman at Delray Mercedes here in S FL. He has at least one E450 coming in next week that I’m planning on test driving. No Airmatic though and this is his exact message on the topic:

”Just wanted to try to touch base with you on this Airmatic that you're looking for that is a very specific option. We do not get very many in at all with that to be specific but if you want one can locate one and try to get it here for you to test drive and if you want that cloud like ride I certainly understand but it's not a package that people typically order but I could certainly source one”

So it’s interesting that with the E Class there are much more 350’s than 450’s and Airmatic is rare. 🤷🏻‍♂️ btw they’re an autonation dealer one of like six in S FL, autonation have like 95% of the Mercedes volume palm beach, broward and Miami dade counties.
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Old Aug 23, 2025 | 05:52 PM
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I still don’t understand the whole trying to find one with the options you want thing. Why not just order one exactly the way you want it? These are super expensive purchases and you can get exactly what you want. If you plan ahead.
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Old Aug 23, 2025 | 05:56 PM
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Originally Posted by E53DadWagon
I still don’t understand the whole trying to find one with the options you want thing. Why not just order one exactly the way you want it? These are super expensive purchases and you can get exactly what you want. If you plan ahead.
well sure that’s the plan, but I want to test drive one at least with the 6 cylinder rather than the 4 which is really hard to find and there are few E450s nationwide. And I’d like to test drive one with Airmatic to see if it’s something I’d like but that’s very unlikely find.
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Old Aug 23, 2025 | 06:32 PM
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Originally Posted by Jason
well sure that’s the plan, but I want to test drive one at least with the 6 cylinder rather than the 4 which is really hard to find and there are few E450s nationwide. And I’d like to test drive one with Airmatic to see if it’s something I’d like but that’s very unlikely find.
The E450 All-Terrain comes standard with the Airmatic, and the Inline-6 engine. You cannot get one without the Airmatic, or the mild-hybrid with Inline-6, since both of these are standard. So I would look for an All-terrain, in-or-around where you live, and take a test drive, and get a feel for it, if that's what you want.

However, please note that the Mercedes non-Airmatic, "Selective Damping" E-class suspension, is a very supple, high-quality suspension, with high-end double-wishbones in the front, and a sophisticated multi-link in the rear, along with steel springs. This will go for a million miles with absolutely zero problems, unlike say the Airmatic which will require maintenance if the air-chambers or the air-tanks spring a leak. As someone who intends to keep the car for 10+ years, if I had a choice in my All-Terrain, I would 100% have opted for the non-Airmatic standard suspension, but of course in the All-terrain, the non-Airmatic is not available, for love or for money.

PS: If you want a fully load-leveling suspension, then you need the Airmatic. The non-Airmatic does not load-level, which for a typical sedan owner may not be a big deal.
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Old Aug 23, 2025 | 06:34 PM
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Originally Posted by Roweraay
The E450 All-Terrain comes standard with the Airmatic, and the Inline-6 engine. You cannot get one without the Airmatic, or the mild-hybrid with Inline-6, since both of these are standard. So I would look for an All-terrain, in-or-around where you live, and take a test drive, and get a feel for it, if that's what you want.

However, please note that the Mercedes non-Airmatic, "Selective Damping" E-class suspension, is a very supple, high-quality suspension, with high-end double-wishbones in the front, and a sophisticated multi-link in the rear, along with steel springs. This will go for a million miles with absolutely zero problems, unlike say the Airmatic which will require maintenance if the air-chambers or the air-tanks spring a leak. As someone who intends to keep the car for 10+ years, if I had a choice in my All-Terrain, I would 100% have opted for the non-Airmatic standard suspension, but of course in the All-terrain, the non-Airmatic is not available, for love or for money.

PS: If you want a fully load-leveling suspension, then you need the Airmatic. The non-Airmatic does not load-level, which for a typical sedan owner may not be a big deal.
Terrific info, thank you!
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Old Aug 23, 2025 | 06:42 PM
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Originally Posted by Roweraay
The E450 All-Terrain comes standard with the Airmatic, and the Inline-6 engine. You cannot get one without the Airmatic, or the mild-hybrid with Inline-6, since both of these are standard. So I would look for an All-terrain, in-or-around where you live, and take a test drive, and get a feel for it, if that's what you want.

However, please note that the Mercedes non-Airmatic, "Selective Damping" E-class suspension, is a very supple, high-quality suspension, with high-end double-wishbones in the front, and a sophisticated multi-link in the rear, along with steel springs. This will go for a million miles with absolutely zero problems, unlike say the Airmatic which will require maintenance if the air-chambers or the air-tanks spring a leak. As someone who intends to keep the car for 10+ years, if I had a choice in my All-Terrain, I would 100% have opted for the non-Airmatic standard suspension, but of course in the All-terrain, the non-Airmatic is not available, for love or for money.

PS: If you want a fully load-leveling suspension, then you need the Airmatic. The non-Airmatic does not load-level, which for a typical sedan owner may not be a big deal.
Add'l: you're smarter than my MB salesman. They have 5 E450 All_terrain in stock! So when I go next week when the E450 sedan is in I can also test drive one of the all-terrain that has airmatic.

ALWAYS the best information from owners on car forums! Thanks

Last edited by Jason; Aug 23, 2025 at 07:42 PM. Reason: spelling
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Old Aug 23, 2025 | 09:43 PM
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Originally Posted by Jason
Add'l: you're smarter than my MB salesman. They have 5 E450 All_terrain in stock! So when I go next week when the E450 sedan is in I can also test drive one of the all-terrain that has airmatic.

ALWAYS the best information from owners on car forums! Thanks
For sure this is always the case. The best salespeople can be quite good but never as good as the collective knowledge you will find here. I don’t rely on the sales folks for anything other than the transaction at hand.
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