View Poll Results: Satisfaction check for MB Service
Voters: 2. You may not vote on this poll
Where can I reach Headquarters for Service Complaints?
Yesterday, 08:57 AM
#1
Newbie
Thread Starter
Where can I reach Headquarters for Service Complaints?
Something needs to change. I had several horrible experiences with the Service Departments here in south Florida. Something like I had to endure at a MB Service would cost heads to roll in Germany. But here its all accepted I guess.
Appointment Scheduling, Service Valet, and work Times are all over the moon. Unacceptable for Mercedes as I used to in Germany.
I would like to complain straight to Headquarters in Sandy Springs GA but find no email address for any such purpose.
I hope Your day wasn’t spoiled by MB Service today once again.
Appointment Scheduling, Service Valet, and work Times are all over the moon. Unacceptable for Mercedes as I used to in Germany.
I would like to complain straight to Headquarters in Sandy Springs GA but find no email address for any such purpose.
I hope Your day wasn’t spoiled by MB Service today once again.
Today, 07:16 AM
#2
MBWorld Fanatic!
check owner's manual for MBUSA contact info.
normally they hide it in the back somewhere.
Pretty sure 800 phone number on interweb under owners support somewhere
normally they hide it in the back somewhere.
Pretty sure 800 phone number on interweb under owners support somewhere
Today, 08:24 AM
#3
MBWorld Fanatic!
I experienced an unacceptable experience a couple years ago with a safety recall. Wrote a letter to the dealership GM, copied the service manager, and MBUSA's CEO, Quality VP and customer service. Still waiting for a reply.
