EQE SUV (X294) Forum for Discussion of EQE SUV

iPhone Key Pairing Finally Works!

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Dec 12, 2025 | 07:28 AM
  #1  
Scott Schmidt's Avatar
Thread Starter
Member
 
Joined: Jul 2022
Posts: 154
Likes: 45
GLS 450 (2022), EQE SUV 350 (2025)
iPhone Key Pairing Finally Works!

Hi folks. After receiving my new EQE 350 last year, I tried several times to set up my iPhone as a key for the vehicle. After a lot of frustration, I finally gave up because it just would not work. But there have been several software updates since then, and I believe one of them referred to something with regards to this function. Anyways, I tried pairing my phone again the other day and miraculously it worked perfectly. I can now, if I wish, leave my key fob at home and just use my iPhone to enter and start my car. Although I don't intend to do this routinely, it is a lovely little feature which may come in handy someday. If you have been similarly frustrated, I would recommend that you give this a try again. I also removed my iPhone case from my phone when placing it on the pairing pad in the car. I don't know if this made any difference or not but if you still have trouble pairing, you might try this as well.

And one more thing. After I paired my iPhone, I tried to pair my wife's phone. This did not seem to work as expected, but I subsequently discovered that the way you attach other iPhones is by sharing the key from the first iPhone paired with the second iPhone. If I remember correctly, this is done inside the Mercedes-Benz app on your phone, which will send a Mercedes-Benz key card to the wallet in the second iPhone.

Merry Christmas to all.
Reply
Old Dec 12, 2025 | 08:40 AM
  #2  
LastOne's Avatar
Senior Member
Liked
Loved
Community Favorite
 
Joined: Mar 2023
Posts: 368
Likes: 136
EQE350 SUV 4MATIC
Interesting. Please detail the steps to start the pairing, ie., what function in the Mercedes Me app, what setup or profile in the car, and is the pairing pad the same as the wireless charging pad?
Reply
Old Dec 12, 2025 | 08:42 AM
  #3  
LastOne's Avatar
Senior Member
Liked
Loved
Community Favorite
 
Joined: Mar 2023
Posts: 368
Likes: 136
EQE350 SUV 4MATIC
One other thing, do the door handle pop out when you approach the car with only the phone and no key?
Reply
Old Dec 12, 2025 | 08:44 AM
  #4  
Scott Schmidt's Avatar
Thread Starter
Member
 
Joined: Jul 2022
Posts: 154
Likes: 45
GLS 450 (2022), EQE SUV 350 (2025)
It's been about a week since I did it, so I'm not sure if I remember the steps exactly, but it was very simple. I believe I simply opened up the MB app on my phone and one of the icons was to activate dysfunction. I pushed the button and followed the instructions which consisted mainly of setting my iPhone down on the charging pad in the car and then the rest happened automatically. As I remember, I didn't need to have the car switched on and have the keys with me inside the car.

During previous attempts to do this many months ago, the system seemed to ask for a six digit code and all other sorts of things, but all of that seems to have disappeared now and the parenting process is quite simple. Give it a try and I hope it works good for you. Merry Christmas.
Reply
Old Dec 12, 2025 | 10:19 AM
  #5  
LastOne's Avatar
Senior Member
Liked
Loved
Community Favorite
 
Joined: Mar 2023
Posts: 368
Likes: 136
EQE350 SUV 4MATIC
It must be country specific feature as there is no icon in my Mercedes-Benz (USA/CA) app and yous is the only posting that I have seen about this for 2023 models.

What about the door handles action when approaching he car, or do you have to touch them to open the car?
Reply
Old Dec 12, 2025 | 10:19 AM
  #6  
Egonvdv's Avatar
MBWorld Fanatic!
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Apr 2008
Posts: 2,144
Likes: 326
From: A Dutchy Living in Marseille, France
EQE SUV AMG-line 350+
I set it up right from the beginning, but the process is far from clear

I no longer use my key at all (only take it with me on longer trips, just to be sure)

The key also works on my apple watch btw, though i might delete it.
Because i sometimes forget my phone in the car, but still manage to lock it with the watch.
However, the watch often runs out of battery so i could potentially be locked out. (and it has a special cable that is not readily available)

also, if i delete it from my watch, the car won't lock if the phone is inside. So this will also remind me to take the phone

Reply
Old Dec 12, 2025 | 10:33 AM
  #7  
Scott Schmidt's Avatar
Thread Starter
Member
 
Joined: Jul 2022
Posts: 154
Likes: 45
GLS 450 (2022), EQE SUV 350 (2025)
Here is the icon I have on my MB iPhone app that allowed me to enable the function.

Reply
Old Dec 12, 2025 | 10:42 AM
  #8  
LastOne's Avatar
Senior Member
Liked
Loved
Community Favorite
 
Joined: Mar 2023
Posts: 368
Likes: 136
EQE350 SUV 4MATIC
And here is mine:


Reply
Old Dec 12, 2025 | 10:59 AM
  #9  
Scott Schmidt's Avatar
Thread Starter
Member
 
Joined: Jul 2022
Posts: 154
Likes: 45
GLS 450 (2022), EQE SUV 350 (2025)
I wonder if you have all of the right Digital Extras switched on, or perhaps you EQE is not outfitted with the right hardware.
Reply
Old Dec 12, 2025 | 11:13 AM
  #10  
LastOne's Avatar
Senior Member
Liked
Loved
Community Favorite
 
Joined: Mar 2023
Posts: 368
Likes: 136
EQE350 SUV 4MATIC
I have all the possible Digital Extras enabled, 47 in total, except for:
- Beginner Driver and Valet Service Mode
- Acceleration Increase
- Forwarding of Anonymized Vehicle Data to Third Parties
It is likely that my car does not have the hardware needed.
Reply
Old Dec 12, 2025 | 02:07 PM
  #11  
ScottC2's Avatar
Super Member
Photogenic
Liked
Loved
Community Favorite
 
Joined: Dec 2022
Posts: 737
Likes: 217
From: Sweden
2023 EQE SUV 500 4Matic
I am quite certain I read in one of the MB Digital Extra service docs they send out occasionally that this feature only started, for vehicles built mid(?) 2024 or later
Reply
Old Dec 15, 2025 | 01:34 PM
  #12  
ehildum's Avatar
Senior Member
Liked
 
Joined: Mar 2024
Posts: 328
Likes: 129
From: California
2024 EQE Sedan
Mine is an early 2024 and does not have this feature in the app.
Reply
Old Dec 15, 2025 | 01:39 PM
  #13  
Scott Schmidt's Avatar
Thread Starter
Member
 
Joined: Jul 2022
Posts: 154
Likes: 45
GLS 450 (2022), EQE SUV 350 (2025)
Correction

Originally Posted by Scott Schmidt
Hi folks. After receiving my new EQE 350 last year, I tried several times to set up my iPhone as a key for the vehicle. After a lot of frustration, I finally gave up because it just would not work. But there have been several software updates since then, and I believe one of them referred to something with regards to this function. Anyways, I tried pairing my phone again the other day and miraculously it worked perfectly. I can now, if I wish, leave my key fob at home and just use my iPhone to enter and start my car. Although I don't intend to do this routinely, it is a lovely little feature which may come in handy someday. If you have been similarly frustrated, I would recommend that you give this a try again. I also removed my iPhone case from my phone when placing it on the pairing pad in the car. I don't know if this made any difference or not but if you still have trouble pairing, you might try this as well.

And one more thing. After I paired my iPhone, I tried to pair my wife's phone. This did not seem to work as expected, but I subsequently discovered that the way you attach other iPhones is by sharing the key from the first iPhone paired with the second iPhone. If I remember correctly, this is done inside the Mercedes-Benz app on your phone, which will send a Mercedes-Benz key card to the wallet in the second iPhone.

Merry Christmas to all.

I need to correct what I wrote above. If you want to share the key with another person, you can do this within the iPhone messages app. Just pull up the card for your key and hit the little sharing arrow and you can send it to another person in all of the usual ways. Works great. Merry Christmas to all.
Reply
Old Dec 20, 2025 | 05:29 PM
  #14  
iRock's Avatar
Newbie
5 Year Member
Liked
 
Joined: Nov 2016
Posts: 13
Likes: 3
E550, AMG EQE SUV
I wish this worked with my 24 EQE. This functionality is one of the only things I miss from the Tesla model X. That and the app functionality.
Reply

Currently Active Users Viewing This Thread: 2 (0 members and 2 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 05:24 AM.