EQS 580 Hyperscreen failure
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MB
EQS 580 Hyperscreen failure
Are any of you guys having issues with the main/middle hyperscreen going black ? The screen on my 580 goes out at random (though generally after driving for a while), however, the touch function still works. It does turn back on after leaving the car off for about 1 to 2 hours. I have an appointment w/ the MB dealer to look into it further but a mystery for now.
Last edited by jts_01; Oct 17, 2022 at 05:38 PM.
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From: Reading PA
26 EQS 400 SUV, 23 EQS 580 SUV (sold), 19 X7 (sold), 17/14 GLS550 (sold), 13 GL550 (sold)
Sorry to hear that but thankfully I haven't seen that happen. Please keep us updated as you learn more.
Out Of Control!!
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From: unbegrenzt
2017 GLE350 4MATIC
Are any of you guys having issues with the main/middle hyperscreen going black ? The screen on my 580 goes out at random (though generally after driving for a while), however, the touch function still works. It does turn back on after leaving the car off for about 1 to 2 hours. I have an appointment w/ the MB dealer to look into it further but a mystery for now.
MBWorld Fanatic!
Joined: Feb 2013
Posts: 2,616
Likes: 481
From: Reading PA
26 EQS 400 SUV, 23 EQS 580 SUV (sold), 19 X7 (sold), 17/14 GLS550 (sold), 13 GL550 (sold)
This vehicle has so much advanced tech that I do worry a bit about things like this happening with ours. Hopefully MB is building a parts inventory quickly to more easily swap out components that fail. If a battery would fail, I can only image the wait time for a replacement. A friend who owns a Tesla Model Y got a battery failure message a few months ago. Tesla sent a flatbed to bring it to a repair center. It was a month until he got it back. No charge of course but no loaner either. My dealership would provide a loaner if they needed to keep it for any repairs. An important distinction between a luxury brand and many other brands.
For me its a real head-scratcher why Tesla buyers are paying luxury brand prices but getting few luxury appointments or the advantage of a local service department and a free loaner.
Proof of Tesla MX pricing:
Model X in black with 7 seats and enhanced autopilot is $137,690
Model X Plaid is $151,990
Of course our EQS SUV doesn’t do 0-60 at light speed but the comfort, ride, and tech outshine the Model X in ever way. Tesla is over price on this model and I would expect future buyers looking for a luxury SUV will shop somewhere other than Tesla.
For me its a real head-scratcher why Tesla buyers are paying luxury brand prices but getting few luxury appointments or the advantage of a local service department and a free loaner.
Proof of Tesla MX pricing:
Model X in black with 7 seats and enhanced autopilot is $137,690
Model X Plaid is $151,990
Of course our EQS SUV doesn’t do 0-60 at light speed but the comfort, ride, and tech outshine the Model X in ever way. Tesla is over price on this model and I would expect future buyers looking for a luxury SUV will shop somewhere other than Tesla.
Last edited by JoeMa; Oct 18, 2022 at 02:44 PM.
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2023 Mercedes ESQ SUV 580 ● 2021 Volvo XC40 Recharge
I have been very happy with my Model S during the last 5.5 years, but I felt that it was time to step up to the engineering and service that Mercedes affords. I will miss the full-time, rear facing camera, though.
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This vehicle has so much advanced tech that I do worry a bit about things like this happening with ours. Hopefully MB is building a parts inventory quickly to more easily swap out components that fail. If a battery would fail, I can only image the wait time for a replacement. A friend who owns a Tesla Model Y got a battery failure message a few months ago. Tesla sent a flatbed to bring it to a repair center. It was a month until he got it back. No charge of course but no loaner either. My dealership would provide a loaner if they needed to keep it for any repairs. An important distinction between a luxury brand and many other brands.
For me its a real head-scratcher why Tesla buyers are paying luxury brand prices but getting few luxury appointments or the advantage of a local service department and a free loaner.
Proof of Tesla MX pricing:
Model X in black with 7 seats and enhanced autopilot is $137,690
Model X Plaid is $151,990
Of course our EQS SUV doesn’t do 0-60 at light speed but the comfort, ride, and tech outshine the Model X in ever way. Tesla is over price on this model and I would expect future buyers looking for a luxury SUV will shop somewhere other than Tesla.
For me its a real head-scratcher why Tesla buyers are paying luxury brand prices but getting few luxury appointments or the advantage of a local service department and a free loaner.
Proof of Tesla MX pricing:
Model X in black with 7 seats and enhanced autopilot is $137,690
Model X Plaid is $151,990
Of course our EQS SUV doesn’t do 0-60 at light speed but the comfort, ride, and tech outshine the Model X in ever way. Tesla is over price on this model and I would expect future buyers looking for a luxury SUV will shop somewhere other than Tesla.
I know they will blame the supply chain, but how do they account for the tremendous increase in competition from Kia, Ford, MB, BMW, Audi, Porsche, Polestar, Lucid, etc, and not just against one or 2 of their models, but they have stiff competition against all their models whether it be the 3, Y, S or X and even in segments that they have not entered in yet (i.e. Rivian vs. CyberTruck). In my opinion, they don't have the ability to scale like the established manufacturers and the evidence is in the fact that they can't seem to ship the Cybertruck or the Roadster, while MB just launched (or is launching) 6-7 models in the last 18 months with variants and options to hit all different price ranges with more to come. Their only plus point is the supercharging network, but they are already opening this up to everyone and with the billions in incentives in the new inflation bill, I think we will see superchargers popup everywhere in the next 2 yrs. Maybe why Musk is looking to get into Twitter, SpaceX or other businesses.
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Out Of Control!!
Joined: Sep 2018
Posts: 14,688
Likes: 4,582
From: unbegrenzt
2017 GLE350 4MATIC
I think the world will change very fast for Tesla. They already had a drop in sales last quarter. https://www.cnn.com/2022/07/02/busin...rop/index.html
I know they will blame the supply chain, but how do they account for the tremendous increase in competition from Kia, Ford, MB, BMW, Audi, Porsche, Polestar, Lucid, etc, and not just against one or 2 of their models, but they have stiff competition against all their models whether it be the 3, Y, S or X and even in segments that they have not entered in yet (i.e. Rivian vs. CyberTruck). In my opinion, they don't have the ability to scale like the established manufacturers and the evidence is in the fact that they can't seem to ship the Cybertruck or the Roadster, while MB just launched (or is launching) 6-7 models in the last 18 months with variants and options to hit all different price ranges with more to come. Their only plus point is the supercharging network, but they are already opening this up to everyone and with the billions in incentives in the new inflation bill, I think we will see superchargers popup everywhere in the next 2 yrs. Maybe why Musk is looking to get into Twitter, SpaceX or other businesses.
I know they will blame the supply chain, but how do they account for the tremendous increase in competition from Kia, Ford, MB, BMW, Audi, Porsche, Polestar, Lucid, etc, and not just against one or 2 of their models, but they have stiff competition against all their models whether it be the 3, Y, S or X and even in segments that they have not entered in yet (i.e. Rivian vs. CyberTruck). In my opinion, they don't have the ability to scale like the established manufacturers and the evidence is in the fact that they can't seem to ship the Cybertruck or the Roadster, while MB just launched (or is launching) 6-7 models in the last 18 months with variants and options to hit all different price ranges with more to come. Their only plus point is the supercharging network, but they are already opening this up to everyone and with the billions in incentives in the new inflation bill, I think we will see superchargers popup everywhere in the next 2 yrs. Maybe why Musk is looking to get into Twitter, SpaceX or other businesses.
By that time, VW, Ford, GM, Stellantis, BMW and Mercedes will have engulfed Tesla market share-wise.
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mercedes benz EQS580
Software update
I have had the same issue on both EQS 580s. The dealer had to do a full software update and it appears to have cleared the issue. The screen would blank out momentarily and then go back to the MB EQ screen as if reloading. The update deleted all the profiles and you may need to renter all of your preferences.
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Joined: Oct 2022
Posts: 97
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535i
Tesla paved the way for widespread EV adoption and they deserve credit for it. However they are rapidly falling behind other manufacturers who are clearly leapfrogging them by building better cars - especially X and Y models are in trouble as it stands today. The super charger network is nice but not a deal winner, since majority of charging happens at home anyways. It is possible that Tesla will go back into hyper innovation mode and leap frog back. This is all exciting and great (and confusing 
) for the consumer !!
) for the consumer !!
Newbie
Joined: Nov 2023
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eqs580suv
hyper screen intermittent failure
Are any of you guys having issues with the main/middle hyperscreen going black ? The screen on my 580 goes out at random (though generally after driving for a while), however, the touch function still works. It does turn back on after leaving the car off for about 1 to 2 hours. I have an appointment w/ the MB dealer to look into it further but a mystery for now.
Member
Joined: Jan 2023
Posts: 178
Likes: 41
From: Irvine, CA
2023 EQS 580 4Matic SUV
My went blank once, sometime within 3 months of ownership. Holding the power button or restarting the car several time and it still won't turn on. Left it parking overnight and the next morning it came back on. I haven't had an issue since. Dozens of issues occurred within the first 3-4 months. 
I haven't seen it came back as of now (11 months)
There was an OTA updated a few days ago. I saw the message on my app. I wonder what this was for. 
I haven't seen it came back as of now (11 months) There was an OTA updated a few days ago. I saw the message on my app. I wonder what this was for.
