jts_01

Are any of you guys having issues with the main/middle hyperscreen going black ? The screen on my 580 goes out at random (though generally after driving for a while), however, the touch function still works. It does turn back on after leaving the car off for about 1 to 2 hours. I have an appointment w/ the MB dealer to look into it further but a mystery for now.

JoeMa

Sorry to hear that but thankfully I haven't seen that happen. Please keep us updated as you learn more.

thebigkat82

I have not had that issue

chassis

Sorry to hear. Hopefully MB takes care of you in line with the price level of the vehicle.

JoeMa

This vehicle has so much advanced tech that I do worry a bit about things like this happening with ours. Hopefully MB is building a parts inventory quickly to more easily swap out components that fail. If a battery would fail, I can only image the wait time for a replacement. A friend who owns a Tesla Model Y got a battery failure message a few months ago. Tesla sent a flatbed to bring it to a repair center. It was a month until he got it back. No charge of course but no loaner either. My dealership would provide a loaner if they needed to keep it for any repairs. An important distinction between a luxury brand and many other brands.

For me its a real head-scratcher why Tesla buyers are paying luxury brand prices but getting few luxury appointments or the advantage of a local service department and a free loaner.

Proof of Tesla MX pricing:
Model X in black with 7 seats and enhanced autopilot is $137,690
Model X Plaid is $151,990

Of course our EQS SUV doesn’t do 0-60 at light speed but the comfort, ride, and tech outshine the Model X in ever way. Tesla is over price on this model and I would expect future buyers looking for a luxury SUV will shop somewhere other than Tesla.

LasVegas_89135

I've owned my 2017 Tesla Model S since new. It was the only high-end EV available until recently. At the time I bought it, the Tesla service center did have free loaners. But in the last few years I have been reading in the Tesla Forums that many service centers throughout the country only give Uber credits. But in Las Vegas, they will give you a free Enterprise rental.

I have been very happy with my Model S during the last 5.5 years, but I felt that it was time to step up to the engineering and service that Mercedes affords. I will miss the full-time, rear facing camera, though.

abhansali

I think the world will change very fast for Tesla. They already had a drop in sales last quarter. https://www.cnn.com/2022/07/02/busin...rop/index.html
I know they will blame the supply chain, but how do they account for the tremendous increase in competition from Kia, Ford, MB, BMW, Audi, Porsche, Polestar, Lucid, etc, and not just against one or 2 of their models, but they have stiff competition against all their models whether it be the 3, Y, S or X and even in segments that they have not entered in yet (i.e. Rivian vs. CyberTruck). In my opinion, they don't have the ability to scale like the established manufacturers and the evidence is in the fact that they can't seem to ship the Cybertruck or the Roadster, while MB just launched (or is launching) 6-7 models in the last 18 months with variants and options to hit all different price ranges with more to come. Their only plus point is the supercharging network, but they are already opening this up to everyone and with the billions in incentives in the new inflation bill, I think we will see superchargers popup everywhere in the next 2 yrs. Maybe why Musk is looking to get into Twitter, SpaceX or other businesses.

chassis

Tesla will be left in the the dust by the majors. Wait until Toyota gets serious about EV, which they will do, eventually.

By that time, VW, Ford, GM, Stellantis, BMW and Mercedes will have engulfed Tesla market share-wise.

JoeMa

Appears I opened a can of worms bringing up Tesla. 🙂

Utopia Texas

dekep

I have had the same issue on both EQS 580s. The dealer had to do a full software update and it appears to have cleared the issue. The screen would blank out momentarily and then go back to the MB EQ screen as if reloading. The update deleted all the profiles and you may need to renter all of your preferences.

580selblack

Tesla paved the way for widespread EV adoption and they deserve credit for it. However they are rapidly falling behind other manufacturers who are clearly leapfrogging them by building better cars - especially X and Y models are in trouble as it stands today. The super charger network is nice but not a deal winner, since majority of charging happens at home anyways. It is possible that Tesla will go back into hyper innovation mode and leap frog back. This is all exciting and great (and confusing ) for the consumer !!

jts_01

Well it has been in the shop for close to 30 days. Software update did not fix it. Next will be to replace the screen per engineers in Germany.

michael 71

Yes ours goes of intermittently while driving. Generally once every hour but it is random. At first it came back itself almost immediately. Now we have to switch it back on. We have had all the updates but it still does it. Our fear is because its intermittent Mercedes will take a long time to sort it.

23-EQS580-SUV

My went blank once, sometime within 3 months of ownership. Holding the power button or restarting the car several time and it still won't turn on. Left it parking overnight and the next morning it came back on. I haven't had an issue since. Dozens of issues occurred within the first 3-4 months. I haven't seen it came back as of now (11 months) There was an OTA updated a few days ago. I saw the message on my app. I wonder what this was for.