MercedesMe / HeyMercedes intermittently working
#1
MercedesMe / HeyMercedes intermittently working
This is very annoying as I use the car a lot and rely on the car being connected to the internet
took it to the dealer, they flashed the software and it worked for a day then quit
car connects to my phone/internet, I can open a browser in the car fine but when you say hey Mercedes tell me a joke for example it says it is offline.
then randomly it will be back online on its own and you can tell because the mercedesme icon will be on the Home Screen
I call t mobile and they say all is well from their end
anyone have experience with this?
took it to the dealer, they flashed the software and it worked for a day then quit
car connects to my phone/internet, I can open a browser in the car fine but when you say hey Mercedes tell me a joke for example it says it is offline.
then randomly it will be back online on its own and you can tell because the mercedesme icon will be on the Home Screen
I call t mobile and they say all is well from their end
anyone have experience with this?
#6
Junior Member
I had a problem with the app not getting info from the EQS . Called EQS support and they sent it up the chain to Tech support. They sent me an email the next day saying they did an over the air reset of the communications module. Told me to drive for 10 minutes. Problem solved.