ChargePoint bill for EA service!
#1
ChargePoint bill for EA service!
A very weird thing just happened to me.
After charging my car at an EA station, I received a bill in my email from ChargePoint for $4.20. The ChargePoint bill even listed the address of the charging station, which is the EA station I was at.
While I do have a CP account, I've not yet used any of their stations.
Called CP and the guy on the phone was clueless. A ticket was created, though.
After charging my car at an EA station, I received a bill in my email from ChargePoint for $4.20. The ChargePoint bill even listed the address of the charging station, which is the EA station I was at.
While I do have a CP account, I've not yet used any of their stations.
Called CP and the guy on the phone was clueless. A ticket was created, though.
#3
MBWorld Fanatic!
I have always received a bill from Chargepoint after using an EA station. The bill has always been $0 because I went under the 30mins of free charging. The $4.20 most likely means that you went over the 30mins.
I don't see the big deal unless you did not go over 30mins.
I don't see the big deal unless you did not go over 30mins.
#4
A very weird thing just happened to me.
After charging my car at an EA station, I received a bill in my email from ChargePoint for $4.20. The ChargePoint bill even listed the address of the charging station, which is the EA station I was at.
While I do have a CP account, I've not yet used any of their stations.
Called CP and the guy on the phone was clueless. A ticket was created, though.
After charging my car at an EA station, I received a bill in my email from ChargePoint for $4.20. The ChargePoint bill even listed the address of the charging station, which is the EA station I was at.
While I do have a CP account, I've not yet used any of their stations.
Called CP and the guy on the phone was clueless. A ticket was created, though.
#5
Thanks for all the replies.
Agree that it's not a big deal.
Yes, I put the car on ECO charge and was over by 3 minutes.
Just found it weird that CP got paid but EA did the work.
And still haven't heard from CP!
Agree that it's not a big deal.
Yes, I put the car on ECO charge and was over by 3 minutes.
Just found it weird that CP got paid but EA did the work.
And still haven't heard from CP!
#6
Chargepoint is pretty useless from my experience. EA support is slightly more useful. I wouldn't bother with Eco charge personally. I use it at home since it's the fastest way to set the charge limit but that's about it.
#7
Member
I haven't run into this yet, but have to ask. I had to attach a CC to my Mercedes Me Charge account for the EA to work. So assuming everyone had to do the same, why would you get a bill and not just a charge for the overage? On top of that, when I used the EA charge for 30 minutes it shows the cost to be under $10 so a charge of $4 for a slight overage seems really high.
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#8
I haven't run into this yet, but have to ask. I had to attach a CC to my Mercedes Me Charge account for the EA to work. So assuming everyone had to do the same, why would you get a bill and not just a charge for the overage? On top of that, when I used the EA charge for 30 minutes it shows the cost to be under $10 so a charge of $4 for a slight overage seems really high.
![](https://cimg9.ibsrv.net/gimg/www.mbworld.org-vbulletin/1980x2000/ea_charge_2_f4507e02ab512f16a87b7dbdeeaefb8be48cfc97.jpg)