EQS EQS (V297) sedan

Need Honest Support on Very Serious Safety Issues

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old 06-12-2022 | 10:41 PM
  #26  
AppleFan1's Avatar
MBWorld Fanatic!
 
Joined: Feb 2014
Posts: 1,802
Likes: 335
From: Iowa
2022 EQS580
Originally Posted by Newbyloub
I tried autonomously driving one time in my ‘18 S 560.

Turned it off forever more.

Never been turned on in EQS 450.
Once you learn how to properly use it, you won’t want to buy a car without semi autonomous driving. I love it. I see it as a safety feature. Unfortunately, the EQS and I suppose the new S Class only allow 15 seconds without touching the steering wheel.
Old 06-12-2022 | 11:01 PM
  #27  
E55Greasemonkey's Avatar
MBWorld Fanatic!
 
Joined: Jul 2012
Posts: 4,478
Likes: 1,490
From: Orbiting the planet
This place is a joke.
Originally Posted by stealth.pilot
Just let us know when you go and start performing your sole purpose in life on the Tesla board. I will come along to watch. Will bring popcorn.
Shouldn't you be sword fighting with the other douchebags on Rennlist? Something about water cooled vs. air cooled I think? That's like the old debate over horses vs. steam power. I'm sure you remember those days!





Last edited by E55Greasemonkey; 06-12-2022 at 11:05 PM.
The following users liked this post:
chassis (06-13-2022)
Old 06-13-2022 | 12:57 AM
  #28  
Lawen4ment's Avatar
Thread Starter
Junior Member
 
Joined: Mar 2010
Posts: 74
Likes: 29
W211
Thanks, that's my intent once I get to my local MB dealer GM and get it in writing. Hey Stealth, I use to be station at Dobbins AFB by Meritta are you near there. I loved green fried tomatoes and Georga peaches the best in the world.

Last edited by Lawen4ment; 06-13-2022 at 01:06 AM.
Old 06-13-2022 | 07:58 AM
  #29  
jbattan's Avatar
Super Member
 
Joined: Nov 2013
Posts: 696
Likes: 135
From: Oregon USA
2023 Maybach GLS600, 2023 Bentley Bentayga, 2023 Genesis GV60, 2017 AMG GLS63
Have you called the MBUSA corporate line and opened a case?
The following users liked this post:
stealth.pilot (06-13-2022)
Old 06-13-2022 | 10:15 AM
  #30  
Lawen4ment's Avatar
Thread Starter
Junior Member
 
Joined: Mar 2010
Posts: 74
Likes: 29
W211
That is my next step before going out of the dealership. But I need to establish in good faith negotiation with my local MB before anything, that way my concern is solid. Due process is needed here before anything but safety is paramount.

thx
Old 06-13-2022 | 10:53 AM
  #31  
stealth.pilot's Avatar
MBWorld Fanatic!
 
Joined: Jun 2010
Posts: 2,656
Likes: 882
From: Atlanta
2022 Mercedes EQS 580
Originally Posted by jbattan
Have you called the MBUSA corporate line and opened a case?
this reminds me I need to do the same with regards to the mid year price increase on my 580. I ordered in April 2021 and I think they should honor the price.
Old 06-13-2022 | 11:06 AM
  #32  
Lawen4ment's Avatar
Thread Starter
Junior Member
 
Joined: Mar 2010
Posts: 74
Likes: 29
W211
Originally Posted by stealth.pilot
this reminds me I need to do the same with regards to the mid year price increase on my 580. I ordered in April 2021 and I think they should honor the price.
I initially order a 580 but MB kept canceling my order and settle for the 450. Good luck on that, I was told by dealer that MB has removed a lot of the order codes.
Old 06-13-2022 | 12:47 PM
  #33  
Newbyloub's Avatar
Super Member
 
Joined: Nov 2021
Posts: 825
Likes: 262
From: NE KY, on the Ohio River
2018 S560; 2022 EQS450+
Originally Posted by AppleFan1
Once you learn how to properly use it, you won’t want to buy a car without semi autonomous driving. I love it. I see it as a safety feature. Unfortunately, the EQS and I suppose the new S Class only allow 15 seconds without touching the steering wheel.
Some more assumptions…

Autonomous driving in my’18 S560 was disconcerting because in approaching a number of curves, the car drove too deeply into the curve before turning with the curvature. It was cutting them too sharply for me to be comfortable with it.
Thus, having been made uncomfortable, I switched it off. I
If you haven’t had that experience or, if having experienced it, it doesn’t bother you, have at
But think you can fully predict other drivers’ reactions.
Old 06-13-2022 | 12:59 PM
  #34  
Lawen4ment's Avatar
Thread Starter
Junior Member
 
Joined: Mar 2010
Posts: 74
Likes: 29
W211
Originally Posted by Newbyloub
Some more assumptions…

Autonomous driving in my’18 S560 was disconcerting because in approaching a number of curves, the car drove too deeply into the curve before turning with the curvature. It was cutting them too sharply for me to be comfortable with it.
Thus, having been made uncomfortable, I switched it off. I
If you haven’t had that experience or, if having experienced it, it doesn’t bother you, have at
But think you can fully predict other drivers’ reactions.
thx, not the same issue with EQS. The EQS has an electrical issue that causes a major safety malfunction triggering all safety devices to fail. If you look at the pictures you will see that chain of events. When you have autonomous braking activated the EQS will initiate the collision assist cameras and start recording and send it to MB server. That’s what I like about this car you can not provide faulty information everything gets recorded.

Last edited by Lawen4ment; 06-13-2022 at 01:03 PM.
Old 06-13-2022 | 01:10 PM
  #35  
Salespunk's Avatar
Junior Member
 
Joined: Apr 2007
Posts: 18
Likes: 1
Lemon law is the way to go here. Get to understand your local regulations and ensure that you meet them. Once that has occurred there will be zero fight from MBUSA as they know the outcome before it even starts. California as an example it is 30 days/5 individual trips to the dealer. Personally I have done 3 lemon laws with BMW out of 20+ new cars from them and all went very smoothly.

In the interim I would suggest turning off the driving aids like lane keep assist, active braking, etc.
The following users liked this post:
sweetnsassy (06-15-2022)
Old 06-13-2022 | 01:41 PM
  #36  
Lawen4ment's Avatar
Thread Starter
Junior Member
 
Joined: Mar 2010
Posts: 74
Likes: 29
W211
Originally Posted by Salespunk
Lemon law is the way to go here. Get to understand your local regulations and ensure that you meet them. Once that has occurred there will be zero fight from MBUSA as they know the outcome before it even starts. California as an example it is 30 days/5 individual trips to the dealer. Personally I have done 3 lemon laws with BMW out of 20+ new cars from them and all went very smoothly.

In the interim I would suggest turning off the driving aids like lane keep assist, active braking, etc.
thx, I’m in Texas did research and 3 service and 30 days. Texas laws suggest resolution before you persue legal action.
Old 06-13-2022 | 02:09 PM
  #37  
Newbyloub's Avatar
Super Member
 
Joined: Nov 2021
Posts: 825
Likes: 262
From: NE KY, on the Ohio River
2018 S560; 2022 EQS450+
Originally Posted by Lawen4ment
thx, not the same issue with EQS. The EQS has an electrical issue that causes a major safety malfunction triggering all safety devices to fail. If you look at the pictures you will see that chain of events. When you have autonomous braking activated the EQS will initiate the collision assist cameras and start recording and send it to MB server. That’s what I like about this car you can not provide faulty information everything gets recorded.
I should have clarified that my autonomous driving experience as related was not connected to your bad experiences, but to the poster who was touting autonomous driving in general.

Sorry!
Old 06-13-2022 | 04:54 PM
  #38  
Lawen4ment's Avatar
Thread Starter
Junior Member
 
Joined: Mar 2010
Posts: 74
Likes: 29
W211
Thx, understand that’s why I clear the air. But good info to keep in mind.
Old 06-13-2022 | 08:17 PM
  #39  
Lawen4ment's Avatar
Thread Starter
Junior Member
 
Joined: Mar 2010
Posts: 74
Likes: 29
W211
Update! Service Rep call to diagnose the issue and start the lemon process. But I research the lemon for Mercedes’ and the buyback is offer instead of lemon law. Dealer agrees with me is in the best interest of both parties to find resolution on this EQS. Service Rep. will recommend to leadership to replace EQS and not force me to keep driving the car. And that’s all I wanted not to be force to drive an unsafe car. But no audience with GM I haven’t gotten a respond yet.

Last edited by Lawen4ment; 06-13-2022 at 08:20 PM.
The following users liked this post:
chassis (06-13-2022)
Old 06-13-2022 | 08:28 PM
  #40  
AppleFan1's Avatar
MBWorld Fanatic!
 
Joined: Feb 2014
Posts: 1,802
Likes: 335
From: Iowa
2022 EQS580
Originally Posted by stealth.pilot
this reminds me I need to do the same with regards to the mid year price increase on my 580. I ordered in April 2021 and I think they should honor the price.
Yes, they definitely should. I ordered in June 2021 and the dealer honored mine.
Old 06-14-2022 | 07:52 AM
  #41  
hlothery's Avatar
Super Member
Veteran: Army
 
Joined: Jan 2022
Posts: 889
Likes: 488
From: Texas
2022 EQS 450+
Originally Posted by Lawen4ment
Update! Service Rep call to diagnose the issue and start the lemon process. But I research the lemon for Mercedes’ and the buyback is offer instead of lemon law. Dealer agrees with me is in the best interest of both parties to find resolution on this EQS. Service Rep. will recommend to leadership to replace EQS and not force me to keep driving the car. And that’s all I wanted not to be force to drive an unsafe car. But no audience with GM I haven’t gotten a respond yet.
Glad to hear this. I have had many dealings with this dealership and have found them to be top flight, so I am glad to see they are helping you resolve this issue. So sorry this happened to you, and I hope it comes to a satisfactory resolution soon.
Old 06-14-2022 | 09:25 AM
  #42  
Lawen4ment's Avatar
Thread Starter
Junior Member
 
Joined: Mar 2010
Posts: 74
Likes: 29
W211
Originally Posted by hlothery
Glad to hear this. I have had many dealings with this dealership and have found them to be top flight, so I am glad to see they are helping you resolve this issue. So sorry this happened to you, and I hope it comes to a satisfactory resolution soon.
I been with them for 15 yrs never had an issue, it’s not the dealership it’s a sales manager that’s speaking for an institution. That’s why I believe in due process there is always a story on both sides. But when people stop been transparent it cause problem, stay honest and truth full. Thx hioltery, I can not think for anyone or assess any one character but every person has their own world. I respect that, You be You. Thx for your input I learn a lot.
The following users liked this post:
sweetnsassy (06-15-2022)
Old 06-14-2022 | 12:03 PM
  #43  
stealth.pilot's Avatar
MBWorld Fanatic!
 
Joined: Jun 2010
Posts: 2,656
Likes: 882
From: Atlanta
2022 Mercedes EQS 580
Originally Posted by Lawen4ment
I initially order a 580 but MB kept canceling my order and settle for the 450. Good luck on that, I was told by dealer that MB has removed a lot of the order codes.
Mine is arriving in a week and has everything. Nothing removed.
Old 06-14-2022 | 12:45 PM
  #44  
Lawen4ment's Avatar
Thread Starter
Junior Member
 
Joined: Mar 2010
Posts: 74
Likes: 29
W211
Originally Posted by stealth.pilot
Mine is arriving in a week and has everything. Nothing removed.
Good Deal! I’m assuming and I use this loosely probably making an *** of myself. It depends on the dealer order request and location. You know that MB Headquarter is next to you and the vpc port it’s 100 miles plus from you.
Old 06-14-2022 | 01:05 PM
  #45  
E55Greasemonkey's Avatar
MBWorld Fanatic!
 
Joined: Jul 2012
Posts: 4,478
Likes: 1,490
From: Orbiting the planet
This place is a joke.
Originally Posted by Lawen4ment
I been with them for 15 yrs never had an issue, it’s not the dealership it’s a sales manager that’s speaking for an institution. That’s why I believe in due process there is always a story on both sides. But when people stop been transparent it cause problem, stay honest and truth full. Thx hioltery, I can not think for anyone or assess any one character but every person has their own world. I respect that, You be You. Thx for your input I learn a lot.
Most GM's at car dealerships were promoted through the ranks from salesman. And you know what they say about car salesman.........
The following 2 users liked this post by E55Greasemonkey:
chassis (07-27-2022), stealth.pilot (06-14-2022)
Old 06-14-2022 | 01:05 PM
  #46  
stealth.pilot's Avatar
MBWorld Fanatic!
 
Joined: Jun 2010
Posts: 2,656
Likes: 882
From: Atlanta
2022 Mercedes EQS 580
Originally Posted by Lawen4ment
Update! Service Rep call to diagnose the issue and start the lemon process. But I research the lemon for Mercedes’ and the buyback is offer instead of lemon law. Dealer agrees with me is in the best interest of both parties to find resolution on this EQS. Service Rep. will recommend to leadership to replace EQS and not force me to keep driving the car. And that’s all I wanted not to be force to drive an unsafe car. But no audience with GM I haven’t gotten a respond yet.
This is good news. In the current market, replacing the car and giving you money back should be substitutes. I'd be surprised if they don't offer you a refund if that is what you prefer. Worst case take the replacement car and auction it online. I got $132,500 for my $120k 580 in an online dealer auction.
The following users liked this post:
sweetnsassy (06-15-2022)
Old 06-14-2022 | 01:40 PM
  #47  
Lawen4ment's Avatar
Thread Starter
Junior Member
 
Joined: Mar 2010
Posts: 74
Likes: 29
W211
Originally Posted by stealth.pilot
This is good news. In the current market, replacing the car and giving you money back should be substitutes. I'd be surprised if they don't offer you a refund if that is what you prefer. Worst case take the replacement car and auction it online. I got $132,500 for my $120k 580 in an online dealer auction.
I have investment in MB and in the 2nd Quarter of 2022 Mercedes’ exceeded sales of the EQS, sold 2,000 cars. The hottes sales was the 580 it’s in high demand. 450 is slagging on sales and is due to hypherscreen.
The following users liked this post:
sweetnsassy (06-15-2022)
Old 06-14-2022 | 02:49 PM
  #48  
stealth.pilot's Avatar
MBWorld Fanatic!
 
Joined: Jun 2010
Posts: 2,656
Likes: 882
From: Atlanta
2022 Mercedes EQS 580
Originally Posted by E55Greasemonkey
Most GM's at car dealerships were promoted through the ranks from salesman. And you know what they say about car salesman.........
Agree. And this is why I think the CEO of Ford is on the right path when he wants to take control of sales, and turn dealership into service centers. Not sure he will succeed but I do think it is necessary as companies like Tesla and Lucid get better.

https://fordauthority.com/2022/06/fo...-fixed-prices/
The following 3 users liked this post by stealth.pilot:
chassis (07-27-2022), E55Greasemonkey (06-14-2022), sweetnsassy (06-15-2022)
Old 06-14-2022 | 03:02 PM
  #49  
Newbyloub's Avatar
Super Member
 
Joined: Nov 2021
Posts: 825
Likes: 262
From: NE KY, on the Ohio River
2018 S560; 2022 EQS450+
Originally Posted by E55Greasemonkey
Most GM's at car dealerships were promoted through the ranks from salesman. And you know what they say about car salesman.........
After nearly 70 years of earning a living, I know this: Any general statement about any group of people is a lazy man's way of carrying on a discussion.
The following 4 users liked this post by Newbyloub:
BenjaminKohl (06-16-2022), hlothery (06-14-2022), icwhatudidthere (12-03-2022), StormingHabs (06-14-2022)
Old 06-14-2022 | 04:41 PM
  #50  
Lawen4ment's Avatar
Thread Starter
Junior Member
 
Joined: Mar 2010
Posts: 74
Likes: 29
W211
Originally Posted by stealth.pilot
Agree. And this is why I think the CEO of Ford is on the right path when he wants to take control of sales, and turn dealership into service centers. Not sure he will succeed but I do think it is necessary as companies like Tesla and Lucid get better.

https://fordauthority.com/2022/06/fo...-fixed-prices/
Mercedes Benz is doing the same thing by 2027 there will be no sales rep only distribution with white glove service. Tesla is sharing technology with MB due to past relationship. I lost track of events since Musk attempted to buy twitter. So I don’t know if partnership happen. But the website to order MB online is on the works. This is why the EQS will be the braking ground for the future of MB it can not fail a lot is at stake. But just my thought one person does not represent and institution but one rotten spoils a barrel. That is why due process is important my sales person did help but he works for the sales manager so he takes orders. So I kept a open mind that’s is why I used verbal judo to get control of the issue.
The following users liked this post:
stealth.pilot (06-14-2022)


You have already rated this thread Rating: Thread Rating: 0 votes,  average.

Quick Reply: Need Honest Support on Very Serious Safety Issues



All times are GMT -4. The time now is 08:35 PM.