EQS EQS (V297) sedan

Dashcam Available to Buy ... but not

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Old 06-30-2022, 11:21 PM
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Dashcam Available to Buy ... but not

I was excited to see that the Dashcam option was available for purchase in the "Safety and Service" list of services, but after entering my VIN, it doesn't appear that the service is available in the store, yet. Anyone seeing anything different?


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Old 07-01-2022, 12:28 PM
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I really don't understand the availability of the dashcam thing. I ordered my car with it and its been functional from day one. ? Is it a software thing?
Old 07-01-2022, 01:35 PM
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The dashcam is not yet available to buy in the store. MBUSA said "post store launch", so it should show up at some point!

Originally Posted by c4004matic
I really don't understand the availability of the dashcam thing. I ordered my car with it and its been functional from day one. ? Is it a software thing?
It's an optional addon feature. You can purchase it through the store if it wasn't added to the build at the factory.
Old 07-01-2022, 01:46 PM
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Originally Posted by Eaton
The dashcam is not yet available to buy in the store. MBUSA said "post store launch", so it should show up at some point!



It's an optional addon feature. You can purchase it through the store if it wasn't added to the build at the factory.
Ergo, its software. I thought that maybe you needed to add a memory drive or something.
Old 07-02-2022, 09:39 PM
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It does require the dual camera hardware for the AR navigation display, as well.
Old 07-12-2022, 03:31 PM
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I bought the Dash cam option with the EQS, however need to add an external memory stick for it to work... Odd..
Old 07-12-2022, 04:07 PM
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Originally Posted by Mmat
I bought the Dash cam option with the EQS, however need to add an external memory stick for it to work... Odd..
Do you know how to setup the dash cam. I also ordered it with the car, but the dealer didn't explain it during the delivery walkthrough. She didn't know how to use it and also said I would need a USB stick.
Old 07-12-2022, 04:09 PM
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Originally Posted by stealth.pilot
Do you know how to setup the dash cam. I also ordered it with the car, but the dealer didn't explain it during the delivery walkthrough. She didn't know how to use it and also said I would need a USB stick.
This may help - excerpt from owner's manual.
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NTG7 Dashcam.pdf (112.6 KB, 219 views)
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Old 07-12-2022, 04:14 PM
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Originally Posted by c4004matic
I really don't understand the availability of the dashcam thing. I ordered my car with it and its been functional from day one. ? Is it a software thing?
Did your car come with the memory drive or did you need to buy a USB drive for it? I assume you need a USB-C drive given the car doesn't have USB-A ports?
Old 07-13-2022, 04:01 PM
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Originally Posted by stealth.pilot
Do you know how to setup the dash cam. I also ordered it with the car, but the dealer didn't explain it during the delivery walkthrough. She didn't know how to use it and also said I would need a USB stick.
Page 332 has some information on the dashcam. Hope it helps you.
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Old 07-27-2022, 02:35 PM
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Dashcam is now available to buy in the me store
Old 07-27-2022, 02:43 PM
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Originally Posted by Got AMG
Dashcam is now available to buy in the me store
Waited all this time and they don't even offer it to MBUX v1/NTG6 cars. Infuriating!
Old 07-27-2022, 04:52 PM
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Thanks for pointing out it's available... $200 per year, ugh. Reading over the description, it still sounds like you have to manually activate recordings... they sell it more as a way of saving nice drives, not a form of vehicle safety or security. If I have to manually record, for $200 a year, I think I would rather pay someone to wire in a dedicated dashcam. I should contact my dealer and see if I can get a refund if I am not happy with the service.
Old 07-27-2022, 04:57 PM
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Originally Posted by SirNH
Thanks for pointing out it's available... $200 per year, ugh. Reading over the description, it still sounds like you have to manually activate recordings... they sell it more as a way of saving nice drives, not a form of vehicle safety or security. If I have to manually record, for $200 a year, I think I would rather pay someone to wire in a dedicated dashcam. I should contact my dealer and see if I can get a refund if I am not happy with the service.
No, it's lifetime. And unfortunately, for these one-time activation services, no refunds.
Old 07-27-2022, 05:31 PM
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Originally Posted by Eaton
No, it's lifetime. And unfortunately, for these one-time activation services, no refunds.
Store shows it's 1 year...



Old 07-27-2022, 05:34 PM
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Originally Posted by SirNH
Store shows it's 1 year...


I think that is incorrect. They'll probably fix it.
Old 07-27-2022, 05:47 PM
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Originally Posted by Eaton
I think that is incorrect. They'll probably fix it.
I definitely won't purchase until I know for certain that it's lifetime. I know it was originally planned to be, and $200 was acceptable in that case.
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Old 07-27-2022, 05:55 PM
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Dashcam does NOT need to be manually activated every time you start. There is an option in the app to enable continuous recording with a USB C memory stick. It starts automatically when you press the START button and then records 2 minute segments until the memory stick is full and then erases the oldest video. It also auto records if you are bumped while parked and sends you a text that your car was disturbed. There is also an individual recording mode that will record continuously if you are on a scenic route you wish to save.
Old 07-27-2022, 06:18 PM
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The Dashcam and collision monitor is very sensitive. I park my car next to my jet at the FBO and they normally move it before I leave, but one time the car sat for awhile and another aircraft blasted my car with jet blast which set off the alarm and a text message. The dashcam took multiple pictures around the car but there was no issue so they eventually were deleted.
Old 07-27-2022, 08:27 PM
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Originally Posted by wings1969
The Dashcam and collision monitor is very sensitive. I park my car next to my jet at the FBO and they normally move it before I leave, but one time the car sat for awhile and another aircraft blasted my car with jet blast which set off the alarm and a text message. The dashcam took multiple pictures around the car but there was no issue so they eventually were deleted.
That's a first for me, someone responding to a thread with an anecdote involving their personal jet I have a drone and maybe it would trigger the collision sensor if I directly flew it into the car heh.
Old 07-27-2022, 08:53 PM
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That $200 for one year has to be a mistake. I ordered it on my car for $200 and I would be bulls**t if after the fact I had to pay $200 each year. And I’m glad to see it automatically records now, instead of having to manually start it each time. I have an aftermarket camera in my S560 now and other than the camera sticking on the windshield, it works really well. I wanted something similar but built in using the cars surround cameras.
Old 07-28-2022, 01:14 AM
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Originally Posted by Radman991
That $200 for one year has to be a mistake. I ordered it on my car for $200 and I would be bulls**t if after the fact I had to pay $200 each year. And I’m glad to see it automatically records now, instead of having to manually start it each time. I have an aftermarket camera in my S560 now and other than the camera sticking on the windshield, it works really well. I wanted something similar but built in using the cars surround cameras.
I just purchased the feature and gave it a test drive. It seems to record from any of the USB C ports, even the ones inside the armrest storage.

It will only record from the front camera mounted behind the rearview mirror, not the surround cameras.

I had some issues with the loop recording starting back up after stopping the car. I still need to work that out. I think you have to do more than start the car and put it in gear, but you also have to move a certain distance before the loop recording begins again. Also, I stopped the recording, ejected the drive and restarted the loop recording, but after turning off the car to charge and restarting the car, the loop recording didn't continue. Maybe that's because of the manual stop. I will see if it restarts when I take the car out tomorrow.

I am curious to know what other people have experienced, so far.
Old 07-28-2022, 12:46 PM
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My source at MBUSA confirms that the $200 is for lifetime.
Old 07-28-2022, 01:00 PM
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Originally Posted by Old Dawg
My source at MBUSA confirms that the $200 is for lifetime.
Can you ask if/when the NTG6/MBUX v1 dashcam will go live?
Old 07-28-2022, 01:02 PM
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Sorry. He is strictly in the EQ area.


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