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Minor but deeply annoying problem

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Old Sep 8, 2022 | 07:01 PM
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EQS 580
Minor but deeply annoying problem
So, I have a non-white / non-european first and last name, which my EQS butchers when it says "Good morning / afternoon" as I'm starting the car and it brings up my profile. Is there any way to "teach" it the right pronounciation? Or just turn that off...

It happens to mis-pronounce my name in the way that annoys me most.
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Old Sep 8, 2022 | 08:01 PM
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Have you tried Robot Guy? 😊
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Old Sep 8, 2022 | 08:14 PM
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Originally Posted by RobotGuyPA
So, I have a non-white / non-european first and last name, which my EQS butchers when it says "Good morning / afternoon" as I'm starting the car and it brings up my profile. Is there any way to "teach" it the right pronounciation? Or just turn that off...

It happens to mis-pronounce my name in the way that annoys me most.
Nope but you can turn it off. I have an ethnic name too but I have thicker skin. Plus, its pronounced differently in the 3 languages where its common and it even has different spelling permutations! It's a dumb machine, at least its programmed to acknowledge you
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Old Sep 8, 2022 | 09:53 PM
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This place is a joke.
Can you change the spelling to change the pronunciation?
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Old Sep 8, 2022 | 10:21 PM
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My EQS also butchers my French name
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Old Sep 8, 2022 | 10:28 PM
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Typical of the German mind set the EQS can probably pronounce every word in the German dictionary…..
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Old Sep 9, 2022 | 12:10 AM
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I will dig around to see how to turn it off. Thanks!
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Old Sep 9, 2022 | 12:42 AM
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Originally Posted by RobotGuyPA
So, I have a non-white / non-european first and last name, which my EQS butchers when it says "Good morning / afternoon" as I'm starting the car and it brings up my profile. Is there any way to "teach" it the right pronounciation? Or just turn that off...

It happens to mis-pronounce my name in the way that annoys me most.
I'd take the "Robot Guy" proposal seriously, or half seriously. Does the EQS pronounce incorrectly your first name as well as your surname? For simplicity I've changed my profile name to my first name only anyway. If that is not sufficient, change it to some reasonable nickname.
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Old Sep 9, 2022 | 01:11 AM
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Change the first name to ''BMW'' and see if it can pronounce it correctly.
This should annoy the hell out of Hey Mercedes Voice Assistant...lol
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Old Sep 9, 2022 | 01:37 PM
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So, how to we turn off the greeting?
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Old Sep 9, 2022 | 02:10 PM
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Originally Posted by chaddoc
So, how to we turn off the greeting?
Try using hey mercedes. If not its somewhere in the systems settings menu. Not too hard to find.
Try Turn off personal message . I also think it pops up when its says it at start up.
Last edited by c4004matic; Sep 9, 2022 at 02:55 PM.
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Old Sep 9, 2022 | 02:29 PM
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I'll try "hey mercedes." I've not been able to find this in the systems settings menu.
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Old Sep 9, 2022 | 02:42 PM
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Go into the settings menu, under voice assistant, select more settings, then uncheck profile activation. The voice welcome, which I eventually found annoying, will cease. Everything else works fine. You can easily restart it by checking profile activation again, if you wish.
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Old Sep 9, 2022 | 03:20 PM
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Just checked, when the car greets you, on the upper right hand of the screen there is a pop up to turn it off. Be quick since it only lasts as long as the greeting!
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Old Sep 9, 2022 | 03:28 PM
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Originally Posted by c4004matic
Just checked, when the car greets you, on the upper right hand of the screen there is a pop up to turn it off. Be quick since it only lasts as long as the greeting!
That pop-up unchecks profile activation, in the menu described above. That's actually how I found it.
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Old Sep 9, 2022 | 05:35 PM
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Thanks! That works.
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